2/10 Poor
19 Aug 2019
Horrible. Firstly had to pick keys up at another location, wasn't a very good check-in experience. Booked apartments with friends. One was in one building, the other was a 10 minute drive at another building ( all public transport or taxi ). We stayed in room 708. Cheap uncomfortable furniture, plastic unstable chairs. Messy TV cords. Dusty balcony with no chairs to sit on, view was minimal, wedged between two buildings. Dirty dusty windows. No cakes of soap. Just the standard one day supply of shampoo / conditioner travel bottles.
Pulled back bed doona to inspect sheets, found a heap of human hair on the bottom sheet, probably 10 - 15. Looked like the sheets had just been pulled up and made, not changed. Had to put fresh sheets on the bed at midnight. photographed for proof. Went down and spoke to concierge, he couldn't do anything as the rooms are privately owned and run. He suggested next time to book directly through Airbnb. Stains on mattress and mattress protector. We paid over $400 for two nights. Very disappointing.
Verified traveller
2-night trip
Verified Wotif guest review