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InterContinental Melbourne The Rialto, an IHG Hotel

Luxury hotel with spa, near Melbourne Convention and Exhibition Centre

  • Free WiFi

Property renovations and closures

  • This property is closed from August 7 2020 to December 31 2021 (dates subject to change).

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  • Deluxe Room - Guest Room
  • Deluxe Room - Guest Room
  • Pool
  • Indoor Pool
  • Deluxe Room - Guest Room
Deluxe Room - Guest Room. Image 1 of 133.
1 / 133Deluxe Room - Guest Room
495 Collins Street, Melbourne, 3000, VIC, Australia
8.8.Fabulous.
  • Hotel is central. Architecture pleasing. Clean. Service good. Covid quiet. Online info…

    Jun. 18, 2020

  • The customer service at this hotel is excellent. All staff are polite & nothing is too…

    Jun. 5, 2020

See all 313 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 253 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 1 indoor pool
  • Breakfast available

What’s around

  • In Melbourne Central Business District
  • Melbourne Convention and Exhibition Centre - 10 min walk
  • Crown Casino and Entertainment Complex - 10 min walk
  • Bourke Street Mall - 12 min walk
  • Eureka Tower - 13 min walk
  • Melbourne Central - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room
  • Club Room
  • Club King Room - Club Access
  • Deluxe King Room
  • Executive King Room
  • Deluxe Room, 2 Double Beds
  • Signature King Suite
  • Club Suite
  • Club Room, 2 Double Beds
  • Room, 1 King Bed, Accessible (Wheelchair)
  • Senior Suite, 1 King Bed
  • Suite, 1 King Bed

What’s around

Landmarks

  • In Melbourne Central Business District
  • Melbourne Convention and Exhibition Centre - 10 min walk
  • Crown Casino and Entertainment Complex - 10 min walk
  • Bourke Street Mall - 12 min walk
  • Eureka Tower - 13 min walk
  • Melbourne Central - 15 min walk
  • Marvel Stadium - 16 min walk
  • Melbourne Cricket Ground - 29 min walk

Getting around

  • Melbourne Airport (MEL) - 20 min drive
  • Melbourne, VIC (MEB-Essendon) - 15 min drive
  • Avalon Airport (AVV) - 39 min drive
  • Southern Cross Station - 7 min walk
  • Flinders Street Station - 12 min walk
  • Showgrounds Station - 8 min drive
  • Flagstaff Station - 10 min walk
  • Melbourne Central Station - 17 min walk
  • Parliament Station - 21 min walk
map
See on map
495 Collins Street, Melbourne, 3000, VIC, Australia

At a glance

Hotel size

  • This hotel has 253 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi (30 minutes per day) and wired Internet access in public areas
  • Free WiFi in rooms (30 minutes per day)

Parking

  • Onsite self parking (AUD 55 per night)
  • Onsite valet parking (AUD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • Free pool cabanas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Pool sunloungers
  • Health club
  • Number of spa tubs - 1
  • Steam room
  • Sauna

Working away

  • 24-hour business centre
  • Business centre
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 4306
  • Conference space size (meters) - 400
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1891
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Filipino
  • French
  • German
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Botanica Day Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily.

Dining

Alluvial Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Merchant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Blue Stone Wine Lounge - Onsite wine bar. Happy hour is offered.

Market Lane Bar - Onsite piano bar. Happy hour is offered.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of AUD 45 per person (approximately)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for AUD 70.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs AUD 55 per night
  • Valet parking costs AUD 55 per night with in/out privileges

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

  • InterContinental Melbourne Rialto Hotel
  • Rialto Melbourne
  • Intercontinental Melbourne The Rialto Hotel Melbourne
  • InterContinental Melbourne Rialto Hotel
  • InterContinental Melbourne The Rialto
  • InterContinental Melbourne The Rialto, an IHG Hotel Hotel
  • InterContinental Melbourne The Rialto, an IHG Hotel Melbourne
  • InterContinental Rialto Hotel
  • InterContinental Melbourne Rialto
  • InterContinental Rialto
  • InterContinental Rialto Hotel Melbourne
  • InterContinental Rialto Melbourne
  • Melbourne InterContinental
  • Melbourne Rialto
  • Rialto InterContinental

*See fees & policies for additional details or extra charges

FAQs

  • Yes, InterContinental Melbourne The Rialto, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from August 7 2020 to December 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 55 per night. Valet parking costs AUD 55 per night.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 6:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Modern European cuisine. Nearby restaurants include Henry & the Fox (3-min walk), Mr Mason (3-min walk), and Bergerac (3-min walk).
  • No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (10-min walk) is nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. InterContinental Melbourne The Rialto, an IHG Hotel also has 2 bars and a sauna, as well as a steam room.
8.8.Fabulous.
  • 2.0.Poor

    the hotel was empty & there put me in a disabled room, water ran all over the floor & i slipped over. no vanity, no seat to put my shoes on. staff where rude when i got there at midnight i have stayed in hotels all over the world for work & this was the worst one i have ever been in, extremely disappointed

    Ben, 3 night business trip, Mar. 18, 2020

    Verified Wotif guest review

  • 6.0.Good

    Not up to 5 stars!! Poor bathroom with peeling paint on door and inadequate shower.

    1 night romance trip, Mar. 7, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    Staff made the night so special and we were upgraded to a suite too - it was awesome

    1 night romance trip, Mar. 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Highest levels of service, cleanliness and facilities.

    1 night trip, Mar. 6, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    Always a delight to stay at such a historic place.

    Jo, 1 night romance trip, Feb. 28, 2020

    Verified Expedia guest review

  • 4.0.Fair

    The property is great. We decided to give the intercontinental another go after a disappointing stay three years ago. Unfortunately we once again where let down by lack of staff and organisation. We waited 3 hours for our room to be ready which made the night rushed for us. Not what we had planned for our first year wedding anniversary

    1 night romance trip, Feb. 14, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    The hotel architecture is beautiful and the staff are always lovely.

    1 night romance trip, Feb. 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean nice and professional in a central location

    1 night family trip, Feb. 7, 2020

    Verified Expedia guest review

  • 8.0.Very good

    great, but could be awesome

    Lovely hotel. Rooms are day and quiet. Internal windows so don’t get any natural daylight on the 1st floor. Not sure about other levels. Pool and gym great. Room service request for glasses that weren’t in the room wasn’t received. Check in was awkward. Guests were told they couldn’t check in even though their name was o. The room. Not a great start.

    Nerissa, 3 night trip with friends, Jan. 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The design is amazing, ie restaurant area is amazing

    1 night trip, Jan. 25, 2020

    Verified Wotif guest review

See all 313 reviews