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Novotel Melbourne on Collins

Photo gallery for Novotel Melbourne on Collins

Exterior
Indoor pool
Deluxe Room, 1 King Bed | Down duvets, minibar, in-room safe, desk
Breakfast, lunch, dinner served; local cuisine
Reception

Overview of Novotel Melbourne on Collins

Novotel Melbourne on Collins

4.5 star property
Luxury hotel with indoor pool, connected to a shopping centre, near Collins Street
8.4 out of 10 Very good
8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
The price is AU$208
Price available on 18/6/2023
Map
270 Collins Street, Melbourne, VIC, 3000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business centre
  • Conference centre
  • 5 meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Melbourne Central Business District
  • Collins Street - 1 min walk
  • Bourke Street Mall - 5 min walk
  • Melbourne Central - 8 min walk
  • SEA LIFE Melbourne - 12 min walk
  • Princess Theatre - 14 min walk
  • Queen Victoria Market - 16 min walk
  • Melbourne Convention and Exhibition Centre - 17 min walk
  • Crown Casino - 17 min walk
  • Marvel Stadium - 21 min walk
  • University of Melbourne - 23 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 27 min drive
  • Melbourne Airport (MEL) - 30 min drive
  • Melbourne, VIC (AVV-Avalon) - 52 min drive
  • Flinders Street Station - 6 min walk
  • Showgrounds Station - 9 min drive
  • Spencer Street Station - 15 min walk
  • Melbourne Central Station - 10 min walk
  • Parliament Station - 13 min walk
  • Flagstaff Station - 15 min walk

Restaurants

  • Haigh's Chocolates - 2 min walk
  • Maccaroni Trattoria Italiana - 1 min walk
  • Hopetoun Tea Rooms - 1 min walk
  • Euro Lane - 1 min walk
  • B3 Café - 1 min walk
Map

About this property

Novotel Melbourne on Collins

Novotel Melbourne on Collins puts you in a great location, within a short 10-minute walk of Collins Street and Melbourne Central. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lane Restaurant, which serves local cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a fitness centre and a bar/lounge. Fellow travellers say great things about the restaurant and breakfast. Public transportation is only a short walk: Melbourne Central Station is 10 minutes and Parliament Station is 13 minutes.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 380 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas (5-device limit)
  • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices); 5-device limit)

Parking

  • Off-site parking within 2953 ft (AUD 30 per day)

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • Shopping
  • Bike rentals nearby

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7016 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Shopping centre on-site

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices) and 5-device limit)
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Dining

Lane Restaurant – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Lane Cafe and Bar – This café serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 38 to 38 for adults and AUD 0 to 38 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.3 per cent

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 July to 30 September:
  • Bar/Lounge
  • Dining venue

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 80 per day

Parking

  • Parking is available nearby and costs AUD 30 per day (2953 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Does Novotel Melbourne on Collins offer free cancellation for a full refund?
Yes, Novotel Melbourne on Collins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Melbourne on Collins?
As of 28 May 2023, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on 18 June 2023 start from AU$208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Melbourne on Collins?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Melbourne on Collins?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Novotel Melbourne on Collins?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Novotel Melbourne on Collins?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Melbourne on Collins?
No, this hotel doesn't have a casino, but Crown Casino (17-min walk) is nearby.
What is there to do at Novotel Melbourne on Collins and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Novotel Melbourne on Collins?
Yes, Lane Restaurant offers local cuisine.
What's the area around Novotel Melbourne on Collins like?
Novotel Melbourne on Collins is in Melbourne Central Business District, a short 6-minute walk from Flinders Street Station and 17 minutes' walk from Crown Casino. Travellers love the hotel's prime location.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Sharna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bernadette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholas, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
Location great, housekeeping needs to be improved.
Karen, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location for the CBD
Great location, friendly staff and a big clean room. Will stay here again!
Edmund, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tessa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Novotel on Collins
The room was clean and decent. The breakfast spread was excellent.
Balaji, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Corridors were dirty, food trays left outside rooms and generally a bit tired. Paintwork in the room needs attention/cleaning.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious central hotel.
Great location. Spacious room.
Bettina, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Darran, 1-night trip
Verified Hotels.com guest review