At the heart of Melbourne, Sofitel Melbourne On Collins offers a luxurious retreat with shopping on site and a coffee shop. With in-room WiFi, guests can unwind at No35 restaurant or indulge in dry cleaning services after exploring nearby Fed Square.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Parking available
Free Wi-Fi
Restaurant
Connecting rooms available
Air-conditioning
Gym
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Fitness centre
Valet parking
24-hour room service
Coffee shop/cafe
In-room childcare
24-hour business centre
Conference centre
Business centre
Meeting rooms
For families (6)
Children stay free
Free cots/infant beds
In-room childcare (surcharge)
Fridge
Connecting/adjoining rooms available
Private bathroom
The current price is AU$306
AU$306
includes taxes & fees
31 May - 1 June
Why we love this property
Work meets leisure
Modern hotel offers 24-hour business amenities and meeting rooms. In-room massages available. Concierge services and nearby bar enhance every stay.
Flavourful dining options
Taste modern European cuisine at the on-site restaurant. A cafe, bar, and veggie-friendly choices showcase locally-sourced and organic food options.
Luxurious sleep haven
Drift into dreamland on a pillowtop mattress with blackout drapes and premium bedding. In-room massages and 24-hour service elevate the experience.
When you stay at Sofitel Melbourne On Collins, you'll be in a great location, within a short 10-minute walk of Fed Square and Collins Street. Guests can visit the fitness centre for a workout or grab a bite to eat at No35, which serves Modern European cuisine and is open for breakfast, lunch and dinner. This luxurious hotel is also within a 15-minute walk of Melbourne Central and Princess Theatre. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Parliament Station is 4 minutes and Jolimont Station is 13 minutes.
At a glance
DONE
Hotel size
363 rooms
Arranged over 18 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas (30 minutes per day)
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site valet parking (AUD 75 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
Local/corner shop
Children's menu
Outlet covers
Pushchair
What to do
Shopping
Golfing nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (5382 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1982
ATM/banking
Safe-deposit box at front desk
Fitness centre
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Hand-held shower heads
Height-adjustable showerheads
Grab bar near toilet
Grab bar in shower
Well-lit path to entrance
Room amenities
Be entertained
40-inch LED TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Fridge
High chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
No35 – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium Bar on 35 – This bar only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: AUD 200 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 50 for adults and AUD 25 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.4 per cent
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for AUD 80.0 per night
Parking
Valet parking costs AUD 75 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Melbourne Sofitel
Sofitel Collins
Sofitel Collins Hotel
Sofitel Collins Hotel Melbourne
Sofitel Collins Melbourne
Sofitel Melbourne
Sofitel Melbourne Collins
Sofitel Melbourne Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Melbourne
Sofitel Melbourne On Collins Hotel Melbourne
Frequently asked questions
Does Sofitel Melbourne On Collins offer free cancellation for a full refund?
Yes, Sofitel Melbourne On Collins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sofitel Melbourne On Collins?
Sorry, pets aren't allowed.
Is parking offered on site at Sofitel Melbourne On Collins?
Yes. Valet parking costs AUD 75 per night. Electric car charging is available.
What are the check-in and check-out times at Sofitel Melbourne On Collins?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Sofitel Melbourne On Collins?
No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.
What is there to do at Sofitel Melbourne On Collins and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Sofitel Melbourne On Collins?
Yes, No35 offers Modern European cuisine.
What's the area around Sofitel Melbourne On Collins like?
Sofitel Melbourne On Collins is in Melbourne Central Business District, a short 4-minute walk from Parliament Station and 14 minutes' walk from Melbourne Central.
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Reviews
Sofitel Melbourne On Collins Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Location
9.4
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with a lovely selection and delicious quality. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
View
Location
Food
Bathroom
Bed
Restaurant
Shopping
Breakfast
Reviews
Verified
10/10 Exceptional
14 Jan 2026
Yes, clean room great breakfast excellent service
Bernice
Bernice, 2-night trip
Verified
10/10 Exceptional
9 Feb 2026
Reception staff were great and the room was fantastic
Valerie
Valerie, 4-night trip
Verified
10/10 Exceptional
23 Jan 2026
Very friendly staff. Breakfast was delicious with a variety of foods to choose from and the view was amazing
Michelle
Michelle, 6-night trip
Verified
10/10 Exceptional
19 Jan 2026
good location
Jing
Jing, 4-night trip
Verified
8/10 Very good
15 Nov 2025
Good location, comfortable room, quick check in
Aris
Aris, 1-night trip
Verified
10/10 Exceptional
2 Jan 2026
The hotel is a bit dated but the rooms are very large and extremely comfortable
Marisa
Marisa, 3-night trip
Verified
10/10 Exceptional
13 Jan 2026
Comfortable bed and clean room
Tomos
Tomos, 2-night trip
Verified
10/10 Exceptional
27 Jan 2026
Love staying at the Sofitel as it is a great location with the tram stop so close. Our room was perfect and staff as always were amazing. We thoroughly enjoyed the Club Lounge for breakfast, afternoon tea and evening canapes - such a treat! All staff in the Lounge were lovely but in particular Anna was a standout.
Sue
Sue, 4-night trip
Verified
10/10 Exceptional
5 Jan 2026
Extremely helpful staff
Douglas
Douglas, 3-night trip
Verified
8/10 Very good
11 Nov 2025
Room was clean, staff was helpful
Adeline
Adeline, 5-night trip
Verified
10/10 Exceptional
17 Jan 2026
Staff were great. Room was fine. Enjoyed the Atrium.
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
19 Jan 2026
the service is good .
Cheung Fai
Cheung Fai, 5-night trip
Verified
10/10 Exceptional
5 Jan 2026
One of the best hotel experiences ever. Beautiful, clean, amazing service. They have thought of everything to make our stay easy and relaxing. We felt very well taken care of.
Matthew
Matthew, 4-night trip
Verified
10/10 Exceptional
5 Dec 2025
My room was fabulous and the services were exceptional.
Boyd Charles
Boyd Charles, 7-night trip
Verified
10/10 Exceptional
23 Dec 2025
The staff were outstanding but i really wish the hotel has a swimming pool. I particularly impressed with their turn down service where they offered koko black chocolates and very exquisite herbal relaxing tea bags. It is so cool that every staff would say to Bonjour to you in their greetings and welcome. Definitely makes you feel that you are on a vacation.
Yong
Yong, 6-night trip
Verified
10/10 Exceptional
29 Aug 2025
Very central, short walk to NGV and Southbank, close to parks and Richmond.
Friendly efficient staff.
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
31 Jan 2025
Great hotel and convenient location
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
28 Dec 2024
Well located, kind and helpful staff, good room size and great views.
Alison
Alison, 1-night trip
Verified
10/10 Exceptional
20 July 2025
Great service, large room with great views over Melbourne, central location and within walking distance to Melbourne sights so good base to explore. Kunga on the front desk was especially helpful.
Alison
Alison, 3-night trip
Verified
10/10 Exceptional
24 May 2025
Excellent location. Spacious room with view.
Susanne
Susanne, 4-night trip
Verified
10/10 Exceptional
14 Feb 2025
Excellent location if you're going to the Australian Open or exploring the downtown area.
Jeff
Jeff, 3-night trip
Verified
10/10 Exceptional
17 Jan 2025
Great location visiting tennis; super helpful staff throughout.
Andrew
Andrew, 5-night trip
Verified
10/10 Exceptional
28 Aug 2024
Great food!
Karen
Karen, 2-night trip
Verified
10/10 Exceptional
24 Feb 2025
Great service and friendly, helpful staff. I’d stay here again in a flash!
Kiera
Kiera, 1-night trip
Verified
10/10 Exceptional
24 Apr 2024
Stayed many times ,great location,great views,feels very relaxing when on holidays ,escaped the heat of Perth