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Grand Hyatt Melbourne

Photo gallery for Grand Hyatt Melbourne

Building design
Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor spa tub
View from room

Overview of Grand Hyatt Melbourne

Grand Hyatt Melbourne

5.0 star property
Luxury hotel with spa, near Crown Casino and Entertainment Complex

8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$330
Price available on 4/12/2022
Map
123 Collins Street, Melbourne, VIC, 3000

Room options

About this area

What's nearby

  • In Melbourne Central Business District
  • Crown Casino and Entertainment Complex - 22 min walk
  • Collins Street - 1 min drive
  • Princess Theatre - 1 min drive
  • Melbourne Central - 4 min drive
  • Rod Laver Arena - 2 min drive
  • SEA LIFE Melbourne - 5 min drive
  • Melbourne Cricket Ground - 6 min drive
  • Queen Victoria Market - 7 min drive
  • University of Melbourne - 7 min drive
  • Melbourne Convention and Exhibition Centre - 9 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 24 min drive
  • Melbourne Airport (MEL) - 29 min drive
  • Melbourne, VIC (AVV-Avalon) - 48 min drive
  • Flinders Street Station - 8 min walk
  • Showgrounds Station - 8 min drive
  • Spencer Street Station - 21 min walk
  • Parliament Station - 8 min walk
  • Melbourne Central Station - 13 min walk
  • Jolimont Station - 17 min walk

Restaurants

  • Izakaya Den - 2 min walk
  • The Meatball & Wine Bar - 2 min walk
  • Chin Chin - 2 min walk
  • The Crafty Squire - 3 min walk
  • Il Bacaro - 3 min walk

About this property

Grand Hyatt Melbourne

Grand Hyatt Melbourne puts you within a 10-minute drive of Crown Casino and Entertainment Complex. Guests can visit the spa to indulge in deep-tissue massages, facials or body treatments, and international cuisine is served at Collins Kitchen, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Parliament Station is 8 minutes and Melbourne Central Station is 13 minutes.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Korean, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 550 rooms
  • Arranged over 33 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu
  • Children's games

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Shopping
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped hire nearby
  • Fishing nearby

Working away

  • 24-hour business centre
  • 15 meeting rooms
  • Computer station
  • Conference centre (9688 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Italian
  • Korean
  • Russian
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

City Club has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Collins Kitchen – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Ru-Co Bar – This cocktail bar only serves light fare. Happy hour is offered. Open selected days.
Lobby Lounge & Bistro Bar – On-site bistro. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Breakfast costs between AUD 47 and AUD 50 for adults, and AUD 23.5 and AUD 25 for children (approximately)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 80 per day

Parking

  • Valet parking costs AUD 90 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

Does Grand Hyatt Melbourne offer free cancellation for a full refund?
Yes, Grand Hyatt Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Melbourne?
As of 1 Dec 2022, prices found for a 1-night stay for 2 adults at Grand Hyatt Melbourne on 4 Dec 2022 start from AU$330, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Melbourne?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Melbourne?
Yes, there's an indoor pool.
Are pets allowed at Grand Hyatt Melbourne?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Hyatt Melbourne?
Yes. Valet parking costs AUD 90 per night. Electric car charging is available.
What are the check-in and check-out times at Grand Hyatt Melbourne?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at Grand Hyatt Melbourne?
No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (8-min drive) is nearby.
What is there to do at Grand Hyatt Melbourne and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics , basketball and pilates. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Hyatt Melbourne also has an indoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Grand Hyatt Melbourne?
Yes, Collins Kitchen offers international cuisine. Nearby restaurants include The Duke (3-min walk), Lee Ho Fook (3-min walk) and Bowery to Williamsburg (3-min walk).
Does Grand Hyatt Melbourne have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Hyatt Melbourne like?
Grand Hyatt Melbourne is in Melbourne Central Business District, a short 8-minute walk from Parliament Station and 12 minutes' walk from Melbourne Central. Travellers love the hotel's prime location.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Craig, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Darren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hasantha, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leslie Raphael Boon Tiong, 5-night trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Stay. Will be back.
This is my 2nd stay at the Grand Hyatt, and I'll certainly be back. The staff are all very accommodating, and the hotel has great facilities with a pool, gym and sauna, that I could use in between my meetings. The location is extremely central too.
Kim, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Not up to scratch
Tired room. In feast location. Air conditioning noisy. Bathroom door didn’t close properly. Tap didn’t stay on low. Shower temp fix made to it. Overall underwhelming room experience.
Steven, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Gideon, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Penny, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gavin, 1-night trip
Verified Hotels.com guest review