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Grand Hyatt Melbourne

Luxury hotel with spa, near Collins Street

  • Free WiFi
From
A$299

Image gallery

  • Grand Suite, 1 King Bed - Guest Room
  • Grand Suite, 1 King Bed - Guest Room
  • Indoor Pool
  • Indoor Pool
  • Grand Suite, 1 King Bed - Guest Room
Grand Suite, 1 King Bed - Guest Room. Image 1 of 80.
1 / 80Grand Suite, 1 King Bed - Guest Room
123 Collins Street, Melbourne, 3000, VIC, Australia
8.6.Fabulous.
  • Very comfortable stay. Great bed and pillows, enjoyed the choice of shower and or bath.…

    Nov. 26, 2021

  • The location is perfect in the heart of Collins st and within a two minute walk to the…

    Nov. 25, 2021

See all 477 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 550 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • 1 indoor pool
  • Breakfast available

What’s around

  • In Melbourne Central Business District
  • Collins Street - 1 min walk
  • Flinders Lane - 2 min walk
  • Regent Theatre - 2 min walk
  • Federation Square - 5 min walk
  • Her Majesty's Theatre - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, River View
  • Room, 2 Single Beds, River View
  • Club Room, 1 King Bed
  • Grand Suite, 1 King Bed
  • Room, 1 King Bed
  • Room, 1 King Bed (Spa)
  • Room, 2 Single Beds
  • Deluxe Room, 1 King Bed
  • Club Room, 2 Single Beds
  • Deluxe Room, 1 King Bed (Club Access)
  • Club Room, 1 King Bed, River View
  • Club Room, 2 Single Beds, River View
  • Diplomatic Suite
  • Room, 1 King Bed, City View

What’s around

Landmarks

  • In Melbourne Central Business District
  • Collins Street - 1 min walk
  • Flinders Lane - 2 min walk
  • Regent Theatre - 2 min walk
  • Federation Square - 5 min walk
  • Her Majesty's Theatre - 7 min walk
  • Bourke Street Mall - 8 min walk
  • Princess Theatre - 9 min walk
  • Melbourne Arts Centre - 11 min walk
  • Melbourne Central - 12 min walk
  • Lygon Street - 12 min walk

Getting around

  • Melbourne Airport (MEL) - 19 min drive
  • Melbourne, VIC (MEB-Essendon) - 15 min drive
  • Avalon Airport (AVV) - 41 min drive
  • Flinders Street Station - 8 min walk
  • Southern Cross Station - 21 min walk
  • Showgrounds Station - 8 min drive
  • Parliament Station - 8 min walk
  • Melbourne Central Station - 13 min walk
  • Jolimont Station - 17 min walk
map
See on map
123 Collins Street, Melbourne, 3000, VIC, Australia

At a glance

Hotel size

  • This hotel has 550 rooms
  • This hotel is arranged over 33 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (AUD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Working away

  • 24-hour business centre
  • Business centre
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 9688
  • Conference space size (meters) - 900
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1986
  • Lift
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Italian
  • Korean
  • Russian
  • Spanish
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

City Club has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Collins Kitchen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Ru-Co Bar - This cocktail bar serves light fare only. Happy hour is offered. Open select days.

Lobby Lounge & Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of AUD 46 per person (approximately)
  • Credit card charges are subject to an extra charge

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 60 per day

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs AUD 70 per night with in/out privileges

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Grand Hyatt Melbourne Hotel
  • Grand Hyatt Melbourne Hotel Melbourne
  • Grand Hyatt Hotel
  • Grand Hyatt Melbourne
  • Grand Hyatt
  • Melbourne Grand Hyatt
  • Melbourne Hyatt
  • Hyatt Melbourne
  • Grand Hyatt Melbourne Hotel Melbourne
  • Grand Hyatt Melbourne Melbourne

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Grand Hyatt Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs AUD 70 per night. Electric vehicle charging is available.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes, Collins Kitchen offers international cuisine. Nearby restaurants include Famish'd (3-min walk), The Duke (3-min walk), and Bowery to Williamsburg (3-min walk).
  • No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (3-min drive) is nearby.
  • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics , basketball, and Pilates. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Hyatt Melbourne also has an indoor pool and a 24-hour fitness center, as well as a sauna.
8.6.Fabulous.
  • 6.0.Good

    To stay again or not??

    Unfortunately our stay was not as great as we hoped. We had planned to eat at the restaurant but were very disappointed with the menu so ended up leaving to find somewhere else to eat. Worse was when we went to bed at 10:30 that night and in pulling back the sheets found a very unfortunate stain/mark on the sheets. It actually looked like they hadnt been washed and we had to get the bed changed. Whilst housekeeping were apologetic and did immediately change the sheets, it is definitely not something i would expect from a supposedly 5 star hotel. The bathroom also could have done with a better clean, there was a mud mark in the bath that would have easily wiped off had someone actually tried to clean it and the shower needs a good clean

    1 night trip, Nov. 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful weekend

    I love the room. Beautiful view and spacious. Handy for shopping and great restaurants.

    Salina, 1 night trip, Nov. 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Disppointed about parking fees. Would have thought guests would get a cheaper overnight rate. Had to pay $70 for overnight parking which is crazy. Probably would have been cheaper to use valet parking. I made a point to ask two separate staff members at the front desk -once on checkin and again on checkout-about the cost of parking for guests and they advised it was $10 weekend rate if we parked ourself. It appears the weekend rate doesn’t kick in until around 6pm but we had parked at 1.30pm on Fri ready for checkin. Staff Need to familiarise themselves with their own parking garage rates. Overall a pleasant stay in the actual room.

    Kim, 1 night trip, Nov. 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Check in was an absolute mess. The staff took ages to process our check in and then got our rooms/ booking wrong. We booked 2 adjoining rooms for a family of 5 and were checked in to one single room. Changing that took a long time also. Several days before check-in I contacted the hotel to inquire if they could offer any special touches to our room to make it welcoming for our child’s birthday that we were there to celebrate (the staff member on the phone seemed stumped and when I suggested something like balloons or a hand written welcome note I was advise that no, nothing could be offered). Besides that, staff were generally extremely welcoming and polite. The beds were incredible and the buffet breakfast was fabulous. Location is also great

    1 night family trip, Jul. 2, 2021

    Verified Wotif guest review

  • 2.0.Poor

    Unsatisfied. amenities not available.

    We specifically picked a hotel with a spa and pool and they were both closed - with no apology or reimbursement. i am very concerned about booking with hotels.com again.

    Shannon, 2 night family trip, Jun. 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location. Friendly staff.

    1 night family trip, Jun. 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Best views over Melbourne!! Location great!!

    1 night family trip, Jun. 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    All the staff are very welcoming and helpful.

    3 night romance trip, Jun. 25, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Everything was just perfect the staff and facilities.

    2 night romance trip, May 20, 2021

    Verified Wotif guest review

  • 6.0.Good

    A little unkept and grubby. Surprised that they would put a family of five noisy people in the room next to ours in an almost empty hotel. We were on the 25th floor.

    2 night romance trip, May 20, 2021

    Verified Wotif guest review

See all 477 reviews