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Mercure Welcome Melbourne

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Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Superior Room, 2 Single Beds | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Superior Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Overview of Mercure Welcome Melbourne

UNESCO Sustainable Travel Pledge

Mercure Welcome Melbourne

3.5 star property
3.5-star hotel with restaurant, near Melbourne Central

7.8/10 Good

1,059 verified guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
  • Restaurant
The price is AU$130
Price available on 21/2/2023
265 Little Bourke Street, Melbourne, VIC, 3000

Room options

About this area

What's nearby

  • In Melbourne Central Business District
  • Crown Casino and Entertainment Complex - 23 min walk
  • Melbourne Central - 1 min drive
  • Collins Street - 1 min drive
  • Queen Victoria Market - 5 min drive
  • University of Melbourne - 7 min drive
  • Melbourne Convention and Exhibition Centre - 9 min drive
  • Rod Laver Arena - 8 min drive
  • Marvel Stadium - 9 min drive
  • Melbourne Cricket Ground - 10 min drive
  • Aami Park - 13 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 25 min drive
  • Melbourne Airport (MEL) - 29 min drive
  • Melbourne, VIC (AVV-Avalon) - 51 min drive
  • Showgrounds Station - 8 min drive
  • Flinders Street Station - 9 min walk
  • Spencer Street Station - 15 min walk
  • Melbourne Central Station - 6 min walk
  • Parliament Station - 10 min walk
  • Flagstaff Station - 12 min walk


  • Section 8 - 2 min walk
  • CA de VIN - 2 min walk
  • Supper Inn - 2 min walk

About this property

Mercure Welcome Melbourne

When you stay at Mercure Welcome Melbourne, you'll be within a 10-minute drive of Crown Casino and Entertainment Complex. Guests looking for a bite to eat can visit The Louden Kitchen Grill, which serves local cuisine and is open for breakfast and dinner. The helpful staff and location get good marks from fellow travellers. The property is only a short walk to public transportation: Melbourne Central Station is 6 minutes and Parliament Station is 10 minutes.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 330 rooms
  • Arranged over 11 floors


  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Wheelchair-accessible parking on site
  • Off-site parking within 984 ft (AUD 24 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Golfing nearby

Working away

  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • 1 building/tower


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Fridge


  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The Louden Kitchen Grill – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soul Cafe – This café serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of AUD 25 for adults and AUD 15 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of AUD 1.3

Children & extra beds

  • Rollaway beds are available for AUD 40.0 per night


  • Parking is available nearby and costs AUD 24 per night (984 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Does Mercure Welcome Melbourne offer free cancellation for a full refund?
Yes, Mercure Welcome Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Welcome Melbourne?
As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at Mercure Welcome Melbourne on 21 Feb 2023 start from AU$130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Welcome Melbourne?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Welcome Melbourne?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Mercure Welcome Melbourne?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Welcome Melbourne?
No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (8-min drive) is nearby.
What is there to do at Mercure Welcome Melbourne and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course.
Are there restaurants at or near Mercure Welcome Melbourne?
Yes, The Louden Kitchen Grill offers local cuisine.
What's the area around Mercure Welcome Melbourne like?
Mercure Welcome Melbourne is in Melbourne Central Business District, a short 6-minute walk from Melbourne Central Station and 2 minutes' walk from Melbourne Central. Travellers say that this hotel is in a good location.







Staff & service




Property conditions & facilities




8/10 Very good

Fix the evevator!
We stayed for 3 days and two of those days only had one elevator working on and off, this lead to rather lengthy wait times in a crowded foyer to go up to your room and coming down we were greeted on the lower floors by disgruntled people who could fit in the elevator as we were already full up
2-night trip
Verified guest review

10/10 Exceptional

Nice hotel
I think this hotel has an exellent location. Breakfast very good.( and gluten free option). You can skip roomservice and trade it for breakfast. Good service and clean rooms with everything needed. LIttle noicy ventilation but it can be turned off.
6-night trip
Verified guest review

6/10 Good

Central location. Clean and modern.Thin walls.
The location of hotel is in the heart of all Melbourne CBD’s shopping and food! Can not be more convenient to walk everywhere! The hotel is nice, the rooms are clean and bathroom is nice and modern. However we were put in a room at the very end of the hallway, pass the cleaners room, adjacent to two other rooms at the end. The walls were very thin and we could hear doors opening and closing quite often as we had two rooms plus the cleaners room adjacent. Other than the noise and the dark-ish hallway. Hotel is simple and nice at a great location.
2-night trip
Verified guest review

8/10 Very good

Very Enjoyable Stay in Melbourne
We really enjoyed our stay at Mecure Welcome Melbourne. The hotel is located a short walk away from Melbourne tourist attractions, shopping, restaurants and Public Transport. All of the staff were very friendly and helpful. We did find the Mattresses on our beds in our room very lumpy. Overall we would definately start at Mecure Welcome Melbourne next time we holiday in Melbourne.
Marcus, 7-night family trip
Verified guest review

8/10 Very good

Location is good, ease of moving. Good place.
The service us good and staff is helpful.
Karen, 6-night trip
Verified guest review

10/10 Exceptional

Well worth the money
Great location for visiting Melbourne. Staff very friendly and efficient. Breakfast good value if predictable.
Brian, 5-night trip
Verified guest review

8/10 Very good

ray, 2-night trip
Verified guest review

10/10 Exceptional

Great Location
Room was small but clean. and very close to Bourke st mall and Emporium. Very close to food outlets as well.
Bryan, 4-night family trip
Verified guest review

2/10 Poor

Don't stay here! Terrible!
Rude and ignorant staff, incorrect room. Was sent to a dirty room. Unaccomodating, unhelpful, useless. As a 75yr old man, have never experienced such poor treatment overall in my entire life!
Len, 3-night trip
Verified guest review

8/10 Very good

Gary, 3-night trip
Verified guest review