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ibis Melbourne Hotel and Apartments

Photo gallery for ibis Melbourne Hotel and Apartments

Front of property
Balcony
Two Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace

Overview of ibis Melbourne Hotel and Apartments

UNESCO Sustainable Travel Pledge

ibis Melbourne Hotel and Apartments

3.5 star property
3.5-star hotel with restaurant, near Queen Victoria Market

8.2/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
The price is AU$155
Price available on 19/12/2022
Map
15-21 Therry Street, Melbourne, VIC, 3000
Main amenities
  • Housekeeping (on request)
  • Restaurants
  • Breakfast available
  • Self parking
  • Babysitting
  • 24-hour business centre
  • Conference centre
  • Business centre
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Computer station
  • Laundry service
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service

Room options

About this area

What's nearby

  • In Melbourne Central Business District
  • Crown Casino and Entertainment Complex - 30 min walk
  • Queen Victoria Market - 1 min drive
  • Melbourne Central - 1 min drive
  • Collins Street - 6 min drive
  • University of Melbourne - 5 min drive
  • Princess Theatre - 8 min drive
  • SEA LIFE Melbourne - 8 min drive
  • Melbourne Convention and Exhibition Centre - 11 min drive
  • Marvel Stadium - 8 min drive
  • Rod Laver Arena - 10 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 20 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Melbourne, VIC (AVV-Avalon) - 51 min drive
  • Showgrounds Station - 6 min drive
  • Flinders Street Station - 18 min walk
  • Spencer Street Station - 22 min walk
  • Melbourne Central Station - 7 min walk
  • Flagstaff Station - 12 min walk
  • Parliament Station - 17 min walk

Restaurants

  • Simply Spanish - 2 min walk
  • Borek Bakehouse - 2 min walk
  • Cafe Victoria - 2 min walk
  • Pondok Rempah - 2 min walk
  • Bratwurst Shop & Co - 2 min walk

About this property

ibis Melbourne Hotel and Apartments

At ibis Melbourne Hotel and Apartments, you'll be within a 15-minute drive of Crown Casino and Entertainment Complex. For a bite to eat, guests can visit ibis Kitchen Restaurant, which serves local cuisine and is open for breakfast. The central location and shopping get good marks from fellow travellers. Public transportation is only a short walk: Melbourne Central Station is 7 minutes and Flagstaff Station is 12 minutes.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Intertek Cristal (third-party expert - Global) and Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 30 per day; includes in/out privileges)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Bike rentals nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (3988 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Braille signage

Languages

  • Chinese (Mandarin)
  • English
  • Hindi
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

Ibis Kitchen Restaurant – This restaurant specialises in local cuisine and only serves breakfast. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 50.00 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 25 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.3 per cent

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs AUD 30 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • Intertek Cristal (third-party expert - Global)
  • Bureau Veritas (third-party expert - Global)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

Frequently asked questions

Does ibis Melbourne Hotel and Apartments offer free cancellation for a full refund?
Yes, ibis Melbourne Hotel and Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at ibis Melbourne Hotel and Apartments?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at ibis Melbourne Hotel and Apartments on 19 Dec 2022 start from AU$155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at ibis Melbourne Hotel and Apartments?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at ibis Melbourne Hotel and Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ibis Melbourne Hotel and Apartments?
Yes. Self-parking costs AUD 30 per day. Parking spaces may be limited.
What are the check-in and check-out times at ibis Melbourne Hotel and Apartments?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at ibis Melbourne Hotel and Apartments?
No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (11-min drive) is nearby.
What is there to do at ibis Melbourne Hotel and Apartments and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near ibis Melbourne Hotel and Apartments?
Yes, ibis Kitchen Restaurant offers local cuisine. Nearby restaurants include El Rincon (3-min walk), Coconut House (4-min walk) and Bali Bagus (4-min walk).
What's the area around ibis Melbourne Hotel and Apartments like?
Ibis Melbourne Hotel and Apartments is in Melbourne Central Business District, a short 7-minute walk from Melbourne Central Station and 4 minutes' walk from Queen Victoria Market. Travellers say that the area is central and good for shopping.

Overall score and ratings

8.2

Very good

8.3/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

cleaner would be good
it was handy to the airport but very expensive. the hotel reception area is terrible but staff friendly. It was not very clean and the bed blanket filthy I put it outside my room. there is no lift which is odd when we are all travellers with suitcases and the walls are paper thin. I was not impressed
Susan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The room was dirty, very hot and only had the bare necessities. We paid a ridiculous amount for a hotel of this level.
Andrea, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service and clean accommodation.
We had a two bedroom apartment and it was very clean and functional for our family of 5. Service was excellent. All staff were friendly and accommodating of any requests. We really enjoyed our stay.
Jason, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Satisfied with the hotel
No daily housekeeping. Even if you advised the front desk reception that you want your room cleaned, it was not cleaned due to lack of manpower.
Marie Joan Socorro, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Angelita, 2-night trip
Verified Expedia guest review

10/10 Exceptional

DONALD, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 3-night trip
Verified Expedia guest review

10/10 Exceptional

DUY KHANH, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Morphy, 1-night trip
Verified Expedia guest review

6/10 Good

Dissapointing
Bed was on a slant and uncomfortable . Service was ok but when I queried about servicing our room the reception rooms are only serviced if we asked - we were paying a substantial daily rate and thought this would include serving our room - it was done times in 8 days and only on our request
jackelin, 8-night trip
Verified Hotels.com guest review