In the heart of Melbourne, ibis Melbourne Hotel and Apartments offers a vibrant retreat. Enjoy buffet breakfast, bike rentals to explore Carlton Gardens or take advantage of dry cleaning/laundry services after a long day. With free in-room WiFi and helpful staff who have impressed previous guests.
Ibis Melbourne Hotel and Apartments offers a great location, putting you within a short 10-minute walk of Queen Victoria Market and Melbourne Central. For a bite to eat, guests can visit ibis Kitchen Restaurant, which serves local cuisine and is open for breakfast. Also, Carlton Gardens and University of Melbourne are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Melbourne Central Station is 7 minutes and Flagstaff Station is 11 minutes.
At a glance
DONE
Hotel size
250 rooms
Arranged over 11 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Babysitting*
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (AUD 40 per night; includes in/out privileges)
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Travelling with children
Babysitting (surcharge)
Children's menu
What to do
Bike rentals nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (3983 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Handrails in stairwells
Braille signage
Room amenities
Be entertained
32-inch TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Window screens
Sleep well
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Housekeeping on request
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Restaurant dining guide
Special features
Dining
Ibis Kitchen Restaurant – This restaurant specialises in local cuisine and only serves breakfast. A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in the Ecotourism Australia Sustainable Tourism and NABERS Energy – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: AUD 50.00 per day
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 28 for adults and AUD 14 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.4 per cent
Children & extra beds
Babysitting is available for an extra charge
Parking
Self-parking costs AUD 40 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Also known as
Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne
Frequently asked questions
Does ibis Melbourne Hotel and Apartments offer free cancellation for a full refund?
Yes, ibis Melbourne Hotel and Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Melbourne Hotel and Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ibis Melbourne Hotel and Apartments?
Yes. Self-parking costs AUD 40 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at ibis Melbourne Hotel and Apartments?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at ibis Melbourne Hotel and Apartments?
No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.
What is there to do at ibis Melbourne Hotel and Apartments and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near ibis Melbourne Hotel and Apartments?
Yes, ibis Kitchen Restaurant offers local cuisine.
What's the area around ibis Melbourne Hotel and Apartments like?
Ibis Melbourne Hotel and Apartments is in Melbourne Central Business District, a short 7-minute walk from Melbourne Central Station and 7 minutes' walk from Melbourne Central. Travellers say that the area is walkable and good for shopping.
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Reviews
ibis Melbourne Hotel and Apartments Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.4
Location
8.6
Staff & service
7.8
Property conditions & facilities
Popular mentions
Service staff
Room
Location
Bed
Breakfast
Lobby
Value
Shower
Bathroom
Restaurant
Reviews
Verified
10/10 Exceptional
14 Apr 2026
Perfect basic apartment, large rooms and great location. Great place to stay of you are camping in the wild etc for majority of trip as it has laundry room with tumble dryer to use at a low cost.
Jonna
Jonna, 1-night trip
Verified
10/10 Exceptional
5 Apr 2026
Breakfast is good, and had variety of choices. The location is excellent, bot far away from the river, and close to the city circle tram station.
The staff is helpful.
Athena
Athena, 3-night trip
Verified
10/10 Exceptional
1 Apr 2026
Well located. The parking is really tight.
Suzan
Suzan, 1-night trip
Verified
10/10 Exceptional
6 Jan 2026
The room was perfect and comfortable. The staff were helful and the breakfast was sufficient
Tania
Tania, 2-night trip
Verified
8/10 Very good
8 Feb 2026
room were very clean
Rolande
Rolande, 1-night trip
Verified
8/10 Very good
16 Feb 2026
Clean room
Hendaru
Hendaru, 11-night trip
Verified
10/10 Exceptional
1 Feb 2026
Amazing service!!! Clean room
Verified traveller
6-night trip
Verified
10/10 Exceptional
20 Jan 2026
The room is on the older side but clean. The beds were comfortable and the sheets were nice. Minimal in the way of amenities. The staff were helpful and it is a great location. Close to the free trams, the city and Victoria markets
Vitali
Vitali, 4-night trip
Verified
10/10 Exceptional
5 Jan 2026
Room is clean, very near to Queen Victory market(just walking distance 3 mins). Love it
Ling
Ling, 10-night trip
Verified
8/10 Very good
11 Nov 2025
Clean, helpful staff. Easily accessable
Rebecca
Rebecca, 4-night trip
Verified
8/10 Very good
5 Dec 2025
room is clean
hock an
hock an, 3-night trip
Verified
8/10 Very good
19 Sept 2025
The reception staff were so lovely and happy to help with any enquiry (from coffee recommendations to attraction recommendations). Great location, a 5 min walk to queen Vic markets and the tram
Kathryn
Kathryn, 3-night trip
Verified
8/10 Very good
11 Nov 2025
Comfortable stay . But the toilet leaking water throughout the night
ranjini raghavendra
ranjini raghavendra, 1-night trip
Verified
8/10 Very good
21 Sept 2025
Great location very close to vic market and walkable to city centre but hotel is definitely showing its old.
Novita
Novita, 1-night trip
Verified
10/10 Exceptional
2 July 2025
Great value hotel, great position in the city and easy to get to wherever you need to go. Room was clean and tidy and the service was great.
Ben
Ben, 2-night trip
Verified
10/10 Exceptional
18 Nov 2025
Clean room
Junnan
Junnan, 4-night trip
Verified
10/10 Exceptional
18 Dec 2024
Great hotel, fantastic location with friendly helpful staff. My family loved it here.
Katie
Katie, 4-night trip
Verified
10/10 Exceptional
13 June 2025
Great location. Nice and quiet
Hamish
Hamish, 3-night trip
Verified
8/10 Very good
27 June 2025
Very efficient, friendly and helpful staff
Darius
Darius, 2-night trip
Verified
10/10 Exceptional
4 Oct 2024
Perfect for a short city break within walking distance of many activities, shopping and dining.
Joanne
Joanne, 2-night trip
Verified
8/10 Very good
6 Nov 2024
Great property and location
LOUISE
LOUISE, 1-night trip
Verified
6/10 Good
29 Apr 2025
good location
Amanda
Amanda, 1-night trip
Verified
8/10 Very good
12 Dec 2024
Had a good stay, the rooms were tidy and clean
john
john, 6-night trip
Verified
8/10 Very good
31 July 2025
Our room looked directly out onto an office block but was clean and quiet. We slept well! Close to transport, shops and QV Market.
Victoria
Victoria, 2-night trip
Verified
6/10 Good
27 Dec 2025
No room servicing even after explicitly requesting before we left for the day. The staff was good but property was not enough value for money