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All properties in Melbourne, Victoria, Australia
1 room, 2 adults

Pan Pacific Melbourne

5-star5 stars
2 Convention Centre Place, Melbourne, VIC, 3006, Australia

Luxury hotel with restaurant, connected to the convention center, near Melbourne Convention and Exhibition Centre
  • Free Internet
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The view from our city room was amazing! I could have sat there all night. Perfect…Mar. 16, 2020
  • Excellent location and well set up. Close to Southbank!Mar. 10, 2020

Pan Pacific Melbourne

  • Deluxe King Room
  • Deluxe Twin Room
  • Family Queen Room
  • Premier King Room with City View
  • Pacific Club Room (Club Access)
  • Panoramic Suite (Club Access)
  • Yarra Suite (Club Access)
  • Two Bedroom City Skyline Suite
  • Two Bedroom Bay View Suite

What’s around Pan Pacific Melbourne

Landmarks

  • In Melbourne Central Business District
  • Melbourne Convention and Exhibition Centre - 1 min walk
  • Crown Casino and Entertainment Complex - 9 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Melbourne Arts Centre - 24 min walk
  • Melbourne Central - 32 min walk
  • Queen Victoria Market - 37 min walk
  • Rod Laver Arena - 37 min walk

Getting around

  • Tullamarine Airport (MEL) - 20 min drive
  • Melbourne, VIC (MEB-Essendon) - 16 min drive
  • Avalon Airport (AVV) - 41 min drive
  • Southern Cross Station - 17 min walk
  • Flinders Street Station - 23 min walk
  • Spotswood Station - 7 min drive
  • Flagstaff Station - 28 min walk

At a glance

Key facts

Hotel size

  • This hotel has 396 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transport

Parking

  • Valet parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • 24-hour business centre
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2009
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free wired Internet
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Dock 37 Bar and Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Cafe Orr - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Pan Pacific Melbourne’s small print

Also known as

  • Hilton Melbourne South Wharf Hotel
  • Hilton Melbourne South Wharf
  • Hilton Melbourne South Wharf Hotel Melbourne
  • Pan Pacific Melbourne Hotel
  • Hilton Melbourne South Wharf Hotel Melbourne
  • Pan Pacific Melbourne Hotel
  • Pan Pacific Melbourne South Wharf
  • Pan Pacific Melbourne Hotel South Wharf

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

Optional extras

Credit card charges are subject to an extra charge of 1.25 percent

Self parking costs AUD 24 per day

Valet parking costs AUD 59 per night with in/out privileges

Rollaway beds are available for AUD 65.0 per night

Buffet breakfast is offered for an extra charge of AUD 39 for adults and AUD 19.50 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pan Pacific Melbourne

  • Does Pan Pacific Melbourne offer free cancellation for a full refund?
    Yes, Pan Pacific Melbourne does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Pan Pacific Melbourne currently open?
    This property is closed until further notice.
  • What are the cleanliness and hygiene measures currently in place at Pan Pacific Melbourne?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Pan Pacific Melbourne?
    Yes. Self parking costs AUD 24 per day. Valet parking costs AUD 59 per night.
  • Are pets allowed at Pan Pacific Melbourne?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Pan Pacific Melbourne?
    You can check in from 3:00 PM to 3:00 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Pan Pacific Melbourne?
    Yes, there's an onsite restaurant.
  • What is there to do near Pan Pacific Melbourne?
    Recommended spots to visit include Melbourne Convention and Exhibition Centre (1-min walk) and DFO South Wharf (1-min walk), along with Crown Casino and Entertainment Complex (9-min walk) and SEA LIFE Melbourne (13-min walk).

Recent reviews

Superb 9.2 From 1,477 reviews

Very good 8.0
The place was amazing, the only let down i felt. Was there was no complimentary water.
Pauline, au1 night trip
Exceptional 10.0
Great stay! Would recommend.
Great stay! Our room was fabulous and everything was very clean. Would definitely stay again, and the location was perfect!
au1 night trip
Exceptional 10.0
Wonderful, will stay again.
Perfect stay. Splurged for the club access and would never stay without it. Room was clean and nice with a great view. Club lounge access for drinks and canapés was great.
Stacey, au1 night trip
Exceptional 10.0
Wouldn’t stay anywhere else in Melbourne. The Pan Pacific is everything and more!
au2 night trip
Poor 2.0
Unpleasant environ
Instead of helping every receptionist was trained to say “Unfortunately this is not there or we cant do etc etc The phone in room was not working for everything I had to go to receptionist who will say unfortunately again and again
Arun, au1 night business trip
Exceptional 10.0
Queen
Great hotel would stay again
Pamela, au1 night trip with friends
Exceptional 10.0
Great location, great service, friendly staff. Would stay there again
Sarah, au1 night trip
Exceptional 10.0
Excellent
Very impressive property with amazing views
au1 night business trip
Exceptional 10.0
Great service and location with city views
andrea, au1 night trip with friends
Exceptional 10.0
We had a great stay
Chris, au2 night family trip

Pan Pacific Melbourne

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