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Akkuun Tulum Adults Only

Photo gallery for Akkuun Tulum Adults Only

Exterior
Private beach, white sand, beach bar
Private beach, white sand, beach bar
Private beach, white sand, beach bar
Outdoor pool

Overview of Akkuun Tulum Adults Only

Akkuun Tulum Adults Only

3.5 star property
Adults-only beachfront hotel with outdoor pool, near Tulum Beach

7.0/10 Good

24 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Bar
Map
Carretera Tulum-Boca Paila Km 5.5, Zona Hotelera, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free beach club on site
  • Beach bar
  • Spa services
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
For families
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self-parking
  • Outdoor swimming pools
  • Snack bar/deli

Room options

About this area

What's nearby

  • On a private beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 9 min drive
  • Tulum National Park - 16 min drive
  • Playa Paraiso - 24 min drive
  • Tulum Mayan Ruins - 27 min drive
  • Gran Cenote - 29 min drive

Restaurants

  • Rosa Negra Tulum - 3 min walk
  • Casa Jaguar - 6 min walk
  • Cenzontle - 5 min walk
  • Macario - 8 min walk
  • It - 9 min walk
Map

About this property

Akkuun Tulum Adults Only

Placing you just steps from Tulum Beach, Akkuun Tulum Adults Only offers a private beach where you can sip a drink at the beach bar. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other features include a snack bar/deli, a terrace and a garden.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • On a private beach
  • Free beach club

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Deck or patio
  • Garden

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Akkuun – On-site restaurant.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Akkuun Tulum Adults Only Tulum
Akkuun Tulum Adults Only Hotel
Akkuun Tulum Adults Only Tulum
Akkuun Tulum Adults Only Hotel Tulum

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Akkuun Tulum Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Akkuun Tulum Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at Akkuun Tulum Adults Only?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Akkuun Tulum Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Akkuun Tulum Adults Only?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Akkuun Tulum Adults Only and nearby?
Akkuun Tulum Adults Only has a private beach and an outdoor pool, as well as spa services and a garden.
Are there restaurants at or near Akkuun Tulum Adults Only?
Yes, there's an on-site restaurant, Akkuun.
Does Akkuun Tulum Adults Only have any outdoor private spaces?
Yes, every room features a deck or patio and a garden.
What's the area around Akkuun Tulum Adults Only like?
Akkuun Tulum Adults Only is a short 1-minute walk from Tulum Beach and 7 minutes' walk from Ven a la Luz Sculpture.

Reviews

7.0

Good

7.2/10

Cleanliness

6.9/10

Staff & service

6.3/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Poor

Awful. Not clean at all. Pillows and sheets had stains in them. Charged with things a didn’t order and told me I had to pay attention to what I sign. Amenities are below any expectations!
Verified Expedia guest review

2/10 Poor

Very expensive for what you get, the photos and descriptions don’t really show what it is nd what do you get there, also this is a very insecure place, things are lost, they double charge any consumption, the furniture, building and estructure in general are in very poor condition with very limited maintenance.
Jose S, 2-night family trip
Verified Expedia guest review

4/10 Fair

We stayed here last year and had a good time. We returned a year later and brought friends. Each member in our group lost hot water in the showers at least three times during our six day stay. the most upsetting part was the bar and restaurant. The bartenders were decent. But the servers had several issues. First they took forever even when they were slow. But more upsetting was after our first bill, we noticed several extra charges that were added to bills. And they try to charge 500 pesos (which is about $25 USD) for two cups of coffee. We brought it to the servers attention and they argued with us. Second meal, we had a different server, but encountered the same issue. They thought that because we were drinking we wouldnt notice and just add it to the room charges After that we did not trust them to charge it to our room. When we needed to buy something we closed out the bill and paid in cash. Cant trust them. Upon checking out, they attempted to add bills we paid out in cash to our room bill. The last issue that we encountered was on the last day. If you buy water bottles from the front desk, they will charge you $9 for a bottle of Avian. So we went to the market and bought our own water. While sitting at the hotel, a server told me that Im not allowed to bring an outside water bottle. When I asked why, he said the owner doesnt allow any water besides ones you purchase at the hotel. That was ridiculous and petty. Glad we were leaving. We won't be returning to this hotel.
Stephen, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We love the hotel and the people that work in there 10 over 10
oscar, 8-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Akkuun was amazing. Since day 1, they treated my husband and I with a lot of respect and attention. It was our honeymoon and they received us with complementary drinks, our room was beautiful and Eli from the front desk, was very helpful 24/7. She arranged everything we needed and was very sweet. Overall, Tulum was amazing and we definitely want to come back. The hotel is spectacular and staff as well.
Zuheily Santiago, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

We had an amazing time while staying at Akkuun Tulum. The staff on the resort were nothing short of amazing!
mercedes, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

zahra, 5-night trip
Verified Expedia guest review

6/10 Good

A couple of things to know before booking
To say the least, we were underwhelmed with the quality of the hotel. Couple of things they don't tell you before you book, the beach in front of the hotel cannot be used due to the amount of seaweed in the water, you have to walk 10 - 15 minutes to get to an area where you can swim. The rooms all look like cute little bungalows on the pictures but unfortunately given the way the rooms are positioned, you will have a direct view into other guests' room (as they will in your room). The only way to have some privacy is to shut the curtains (therefore there is no more view on the ocean). Inside the rooms are rather worn out, and most likely only looked like the pictures on hotels.com at the time of opening but not anymore today. We had an incident where the cleaning crew carelessly threw away a medical device of one of the guest while cleaning the room. The manager profusely apologized but ultimately we were told they could not do anything and that no compensation was due as it was an accident. The promises of finding a replacement device or providing compensation where obviously hot air. Overall, I am sure there are much better options in the area.
Arturas, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was wonderful. The place was beautiful and was nice to have a laid back relaxing atmosphere. We had an amazing time. This is Tulum so there is bound to be some issues with facilities but the staff was quick to respond. One tip, we found it best to text over WhatsApp in order to get a response. This isn’t just with our hotel but pretty much everything else in Tulum.
Abraham, 11-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, right on the beach! We had a great, relaxing couples weekend. Staff is so helpful and so friendly. Food at the restaurant is great too.
Daniel, 4-night trip
Verified Hotels.com guest review