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All properties in Tulum, Tulum, Quintana Roo, Mexico

Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only

Waterfront property with spa, near Tulum National Park

  • Free cooked-to-order breakfast
From
A$581

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Carr Tulum Boca Paila Km 3.85, Tulum, 77780, QROO, Mexico
8.2.Very good.
  • Overall stay is very good, except for the food, food is just okay, need to enhance their…

    Nov. 30, 2021

  • Too much to say so I’m just gonna say I’ll definitely be back

    Oct. 27, 2021

See all 530 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Convenient
Walkable
Dining options
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 94 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 1 outdoor pool and 4 spa tubs

What’s around

  • On the waterfront
  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 12 min walk
  • Playa Paraiso - 19 min walk
  • Tulum Mayan Ruins - 38 min walk
  • Gran Cenote - 4.5 mi / 7.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Luxury Suite, Jetted Tub, Garden View

What’s around

Landmarks

  • On the waterfront
  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 12 min walk
  • Playa Paraiso - 19 min walk
  • Tulum Mayan Ruins - 38 min walk
  • Gran Cenote - 4.5 mi / 7.2 km
  • Sian Ka'an Biosphere Reserve - 4.5 mi / 7.2 km
  • Soliman Bay - 10.9 mi / 17.6 km
  • Cenotes Sac Actun - 16.8 mi / 27.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive
  • Free beach shuttle
map
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Carr Tulum Boca Paila Km 3.85, Tulum, 77780, QROO, Mexico

At a glance

Size

  • 94 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Parking

  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
  • Caters to adults only
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • Free cooked-to-order breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby

Working away

  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 6
  • Year Built – 2008
  • Garden
  • Terrace
  • Library

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Things to enjoy

  • Private spa tub
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet meals, snacks, and beverages included
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
Land activities
  • Bicycling
  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Pilates
  • Water fitness
  • Yoga

Not included
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Premium food items
  • Surcharge for room service
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Nirvana Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Specialties Shangri-la - Overlooking the ocean and pool, this diner specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Free bicycles on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (amount varies)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Kore Tulum Retreat Resort Adults Only-All Inclusive
  • Kore Retreat Resort Adults All Inclusive
  • Kore Retreat Resort Adults Only-All Inclusive
  • Kore Tulum Retreat Adults Only-All Inclusive
  • Kore Retreat Adults Only-All Inclusive
  • Kore Tulum Retreat Spa Resort Adults Only All Inclusive
  • Kore Tulum Retreat Spa Resort Adults Only All Inclusive
  • Kore Retreat Resort Adults Only-All Inclusive
  • Kore Tulum Retreat Adults Only-All Inclusive
  • Kore Retreat Adults Only-All Inclusive
  • Kore Tulum Retreat Spa Resort Adults Only All Inclusive
  • Zenserenity Wellness Resort All Inclusive
  • Kore Tulum Retreat Resort Adults Only-All Inclusive
  • Zenserenity Wellness Tulum
  • Kore Tulum Retreat Resort Adults All Inclusive

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge.
  • Yes, there are 2 onsite restaurants, featuring international cuisine, ocean views, and poolside dining. Nearby restaurants include Kitchen Table (13-min walk), La Coqueta (2.1 mi), and Sale & Pepe (2.2 mi).
  • Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Kore Tulum Retreat and Spa Resort - All Inclusive - Adults Only also has 2 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.
8.2.Very good.
  • 2.0.Poor

    The rooms are out dated. The room had so many bugs. The jacuzzi inside the room had so many bugs in it. They never cleaned it and I was there for 3 days. The food is horrible. They have the same food everyday. There were no activities to do on the resort. The staff was good at first but then we got a noise complaint and security threaten to kick us out the resort and call the police. Supposedly there is quiet hours at 10pm, but no one said that. I spoke with the manager who really didn’t care about the problems that I was experiencing. Be careful because raccoons are on the property after dark. So basically the only thing open on the resort after 11 is the bar in the galleria. Even the pool is closed. The alcohol they serve is cheap and taste like nothing. I do not recommend this resort. I honestly wanted a refund. I do not recommend this resort at all. It’s so horrible!

    Brianna, 3 night trip with friends, Oct. 12, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The hotel grounds are well maintained and beautiful. The staff is extremely kind. I really enjoyed how polite and attentive the staff was during the trip. The only reason for lack of stars is the room. We had a leak in our room the last night of our stay that flooded our bathroom.

    April, 5 night trip with friends, Oct. 6, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    The service was the absolute best. Very beautiful place Enjoyed my vacation and felt safe The pool and bar service was the best All staff were very kind and attentive with everything I asked for or requested The towel Birthday cake was the cutest little surprise.

    Eileen Desiree, 4 night trip with friends, Oct. 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    My wife and I had the best time there! The place was amazing and the staff were incredible!! Jesus the pool bartender and Leonico were amazing. The activity crew were also amazing. The main bar bartender was amazing. Honestly everyone there made us feel so welcomed and comfortable! We recommend Kore Tulum to everyone:)

    nicholas, 6 night romance trip, Sep. 28, 2021

    Verified Expedia guest review

  • 4.0.Fair

    We check in for 5 days all 5 days no hot water we been telling the front desk Clark the problem was not fix and last day no lights for all most 12 hours

    Anandkumar, 6 night trip with friends, Sep. 28, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Hotel has a great location because it’s in the strip but it’s very outdated. The rooms smell old and the bathrooms lights are extremely dark, I couldn’t really do my makeup. The food was also not so good. Breakfast was good but the lunch and dinner were okay. Either way the amenities: pool, ocean views were amazing.

    Nicole, 3 night trip, Sep. 28, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The property was ok . They didn’t have much activities going on . Food was the same everyday they need to change their menu . Everyone was nice but the drinks sucked. Only the bartender at the pool was good his name was Freddy.

    Quelcia, 5 night trip with friends, Sep. 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was amazing. The landscaping appeared to incorporate plants and as if only what was needed for building was removed from its natural spot. The views and sounds of the ocean could he heard or seen from almost everywhere on the property. Beautifully cared for.

    Melissa, 4 night romance trip, Sep. 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I LOVED how they were extremely resourceful and used the earth to make it a beautiful resort! I also loved how there were villas with a few rooms in each one so it didn’t feel like you were in one big “resort” it made it feel a little more secluded and private.

    Rebecca, 7 night family trip, Sep. 22, 2021

    Verified Orbitz guest review

  • 4.0.Fair

    The only thing that was great on the property were the Employees

    GILBERTO, 6 night romance trip, Sep. 12, 2021

    Verified Expedia guest review

See all 530 reviews