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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive

4.5-star4.5 stars
Carr Tulum Boca Paila Km 3.85, Tulum, QROO, 77780, Mexico

Waterfront property with spa, near Tulum National Park
  • Free cooked-to-order breakfast
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great location with access to beach not far from the resort. Excellent service from the…Dec. 3, 2018
  • Beautiful place , only wished there was beach access. Sep. 14, 2020

Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive

from A$327
  • Luxury Suite, Terrace
  • Luxury Suite, Terrace, Partial Ocean View
  • Honeymoon Suite, Ocean View
  • Master Suite, Oceanfront
  • Luxury Suite, Jetted Tub, Garden View

What’s around Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive

Landmarks

  • On the waterfront
  • Tulum National Park - 3 min walk
  • Playa Paraiso - 19 min walk
  • Tulum Mayan Ruins - 38 min walk
  • Las Palmas Public Beach - 12 min walk
  • Gran Cenote - 4.4 mi / 7.1 km
  • Sian Ka'an Biosphere Reserve - 4.5 mi / 7.2 km
  • Tulum Monkey Sanctuary - 6 mi / 9.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive
  • Free beach shuttle

At a glance

Key facts

Size

  • 94 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Offsite

  • Free beach shuttle

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • Free cooked-to-order breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Free bicycles on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 6
  • Year Built – 2008
  • Garden
  • Terrace
  • Library
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Things to enjoy
  • Private spa tub
  • Separate sitting area
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
Land activities
  • Bicycling
  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Pilates
  • Water fitness
  • Yoga

Not included
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Nirvana Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Specialties Shangri-la - Overlooking the ocean and pool, this diner specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive’s small print

Also known as

  • Kore Tulum Retreat Resort Adults Only-All Inclusive
  • Kore Retreat Resort Adults All Inclusive
  • Kore Retreat Resort Adults Only-All Inclusive
  • Kore Tulum Retreat Adults Only-All Inclusive
  • Kore Retreat Adults Only-All Inclusive
  • Kore Tulum Retreat Spa Resort Adults Only All Inclusive
  • Kore Tulum Retreat Spa Resort Adults Only All Inclusive
  • Kore Retreat Resort Adults Only-All Inclusive
  • Kore Tulum Retreat Adults Only-All Inclusive
  • Kore Retreat Adults Only-All Inclusive
  • Kore Tulum Retreat Spa Resort Adults Only All Inclusive
  • Zenserenity Wellness Resort All Inclusive
  • Kore Tulum Retreat Resort Adults Only-All Inclusive
  • Zenserenity Wellness Tulum
  • Kore Tulum Retreat Resort Adults All Inclusive

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

WiFi is available in guestrooms for USD 18 per day (1-device limit, rates may vary)

WiFi is available in public areas for USD 18 (1-device limit, rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive

  • Does Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive offer free cancellation for a full refund?
    Yes, Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive?
    Yes, there's an outdoor pool.
  • Are pets allowed at Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive?
    You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability).
  • Are there restaurants at or near Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive?
    Yes, there are 2 onsite restaurants, featuring international cuisine, ocean views, and poolside dining. Nearby restaurants include Kitchen Table (13-min walk), La Coqueta (2.1 mi), and Sale & Pepe (2.2 mi).
  • What is there to do near Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive?
    Recommended spots to visit include Tulum National Park (3-min walk) and Las Palmas Public Beach (12-min walk), along with Playa Paraiso (1 mi) and Tulum Mayan Ruins (2 mi).

Recent reviews

Very good 8.0 From 494 reviews

Very good 8.0
nly order room service
Very clean but the food from the restaurant want all that great and the service wasn’t good at the restaurant. But we ordered room service which is from a different restaurant I believe and the food was amazing. The people that work there are awesome and very helpful
Hana, us4 night trip with friends
Exceptional 10.0
Great Resort in a Great Location.
Beautiful resort. Exceptionally friendly and helpful staff who go out of their way to ensure you're well taken care of. Decent food for an all-inclusive resort. Great deal overall. Would definitely recommend.
Jonathan, us4 night trip with friends
Poor 2.0
Does it get any worse?
Dirty. Smelly. Cafeteria food would be better. Unfriendly, outdated, and the staff seem terrified of the manager/boss. Do not stay here.
Kristi, us4 night family trip
Exceptional 10.0
Great food, views, location - very comfortable!!
This was a great experience. The staff was very friendly, the food better than expected. We really liked the location of this resort in between the beaches of Tulum. Would definitely recommend using the bikes to tour about town! We also took part in yoga classes and a massage, which was were both fantastic. Would definitely recommend Kore Tulum!
Sara, us5 night trip
Poor 2.0
Pathetic excuse for an all inclusive resort
What a joke of a hotel. The pics look good and you’re wondering “why is it so cheap? how bad could it be?” Well, it’s terrible. I’ve never paid for worse food. The room service orders were delivered with all the wrong things. The staff are non existent, and when they do surface, they are disgruntled and don’t want to help. There was no hot water on the resort and the guests were lined up to complain to the manager who would just say to write a letter - yes a hand written letter. Just don’t go! We checked out after one night.
David, us1 night trip
Poor 2.0
AWFUL SERVICE AND TREATMENT
Awful treatment. Manager Juan is rude and unaccommodating. Trying to contact them over the phone was impossible. Hotel didn’t have my booking but would not let me cancel. Worst experience at a hotel ever. Juan needs to be fired, it’s obvious he’s not a service industry person or he’s just tired of taking care of guests needs. I tried stepping out to get some air while I was waiting on the phone regarding my booking and was followed by security saying I couldn’t go into the hotel area because I wasn’t checked in. I felt like I was a shoplifter being followed around a store. Awful treatment.
Audra, us1 night trip with friends

Kore Tulum Retreat and Spa Resort -Adults Only-All Inclusive

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