Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Ana y Jose Hotel & Spa Tulum

Upscale beachfront hotel with spa, near Tulum Beach

  • Free continental breakfast, free WiFi, and free parking
From
A$756

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Family House, 4 Bedrooms, Private Pool (Casa de agua) - Living Area
  • Family House, 4 Bedrooms, Private Pool (Casa de agua) - Living Area
  • Beach
  • Beach
  • Family House, 4 Bedrooms, Private Pool (Casa de agua) - Living Area
Family House, 4 Bedrooms, Private Pool (Casa de agua) - Living Area. Image 1 of 100.
1 / 100Family House, 4 Bedrooms, Private Pool (Casa de agua) - Living Area
Carretera Tulum Boca Paila Km 7, Tulum, 77780, QROO, Mexico
9.0.Superb.
  • You have to consider the fact that Tulum lacks some infrastructure. In that sense it is a…

    Jun. 12, 2015

  • Ana y Jose is the consistent standby in Tulum…Ive stayed many many times… the location,…

    Jan. 27, 2022

See all 163 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Dining options
Safe
Walkable
Convenient
  • Free breakfast
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 41 min walk
  • Tulum National Park - 43 min walk
  • SFER IK - 32 min walk
  • Las Palmas Public Beach - 3 mi / 4.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Family House, 4 Bedrooms, Private Pool (Casa de agua)
  • Room, Garden View (Charming)
  • Room, Ocean View (Charming)
  • Room, Ocean View (Feelings)
  • Superior Room, Garden View
  • Suite, 2 Bedrooms (Jungle View)
  • Villa (Coba)

What’s around

Landmarks

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 41 min walk
  • Tulum National Park - 43 min walk
  • SFER IK - 32 min walk
  • Las Palmas Public Beach - 3 mi / 4.8 km
  • Playa Paraiso - 3.5 mi / 5.6 km
  • Tulum Mayan Ruins - 4.1 mi / 6.6 km
  • Playa Ruinas - 5.9 mi / 9.6 km
  • Gran Cenote - 6.5 mi / 10.5 km
  • Playa Akun - 3.9 mi / 6.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 111 min drive
  • Airport shuttle (surcharge)
map
See on map
Carretera Tulum Boca Paila Km 7, Tulum, 77780, QROO, Mexico

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, uncovered onsite self parking
  • Free onsite valet parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service

Things to do

  • Number of outdoor pools - 1
  • Full-service spa
  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 8
  • Year Built – 1984
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • IPod docking station

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, OM SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 52 per day

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Resort fee: USD 20 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 220 per vehicle (roundtrip)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Ana y Jose Charming Hotel Tulum
  • Ana y Jose Charming Hotel
  • Ana y Jose Charming Tulum
  • Ana y Jose Charming
  • Hotel Ana y Jose Charming Hotel And Spa Tulum
  • Tulum Ana y Jose Charming Hotel And Spa Hotel
  • Hotel Ana y Jose Charming Hotel And Spa
  • Ana y Jose Charming Hotel And Spa Tulum
  • Ana y Jose Charming Hotel Spa
  • Ana Y Jose Charming Tulum
  • Ana y Jose Charming Hotel
  • Ana y Jose Hotel Spa Tulum
  • Ana Y Jose & Spa Tulum Tulum
  • Ana y Jose Hotel & Spa Tulum Hotel
  • Ana y Jose Hotel & Spa Tulum Tulum
  • Ana y Jose Hotel & Spa Tulum Hotel Tulum
  • Ana y Jose Charming Tulum
  • Ana y Jose Charming
  • Ana y Jose Charming Hotel Spa
  • ANA Y JOSE HOTEL
  • HOTEL ANA Y JOSE
  • Ana y Jose Charming Hotel Tulum

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Ana y Jose Hotel & Spa Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Safari (4-min walk), Raw Love Café (7-min walk), and Cenzontle (9-min walk).
  • Yes, an airport shuttle is available. The charge is USD 220 per vehicle roundtrip.
  • Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ana y Jose Hotel & Spa Tulum also has spa services and a garden.
9.0.Superb.
  • 10.0.Exceptional

    This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.

    Aric, 3 night trip, Jan. 20, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, beautiful rooms, very clean, ultra friendly staff. We will be going back for sure!

    Silvia De, 7 night romance trip, Dec. 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff at Ana y Jose made this trip really special for us. Would absolutely go back. Our room was great, the continental breakfast was perfect every day and the conditions of the hotel itself was really well kept. Loved our experience here and would love to return.

    Avery, 7 night romance trip, Nov. 29, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel! Excellent location!

    4 night romance trip, Jun. 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing service. All the staff was the best and made sure that we could find and enjoy everything that we needed. They were on top of everything.

    5 night romance trip, Jun. 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We like everything, the atmosphere, the service, the food and the parties

    4 night family trip, May 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic!

    1 night romance trip, May 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Tulum treasure

    Charming just like the name. Great service and fabulous staff

    Vanessa, 2 night trip with friends, May 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff was very helpful and went above and beyond to accomodate. The staff was also very courteous and friendly. Property is beautiful and a great central location.

    5 night trip with friends, Apr. 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful oceanside view. Staff was friendly and helpful. I broke my ankle during the stay, Concierge Paulina and restaurant staff member Jorge went above and beyond to make my stay pleasant. Jorge accompanied me to the physician's office to translate!

    7 night trip with friends, Apr. 14, 2021

    Verified Expedia guest review

See all 163 reviews