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All properties in Kantenah, Quintana Roo, Mexico
1 room, 2 adults

UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive

4.5-star4.5 stars
Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710, Mexico

Kantenah beachfront property with 5 restaurants and spa
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. Find out more

  • Beautiful property and modern rooms. Love the decor. Restaurants hit and miss. Service…Sep. 10, 2019
  • We were impressed from the minute we walked in the door. The UNICO has amazing interiors…Sep. 14, 2018

UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive

from A$548
  • Alcoba Ocean view - King
  • Alcoba Ocean view - 2 Double
  • Pure Wellness Alcoba
  • Alcoba Swim-up Pool King
  • Alcoba Ocean Front - King
  • Alcoba Ocean Front - 2 Double
  • Estancia - One Bedroom
  • Estancia - Two Bedroom
  • Estancia Suite Tropical View
  • Alcoba Tropical View

What’s around UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive

Landmarks

  • On the beach
  • Xpu-ha Beach - 2.8 mi / 4.6 km
  • Ecopark Kantun Chi - 3.9 mi / 6.3 km
  • Akumal Beach - 6.2 mi / 10 km
  • Half Moon Bay - 7.3 mi / 11.7 km
  • Yal-ku Lagoon - 7.5 mi / 12.1 km
  • Riviera Maya Golf Club - 7.7 mi / 12.4 km
  • Taj Mahal Cenote - 3.7 mi / 5.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 75 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 448 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking on site

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 2 swim-up bars
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Fitness facilities
  • Full-service spa
  • Ecotours nearby
  • Beach towels
Working away
  • Business centre
  • Number of meeting rooms - 13
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 10
  • Year Built – 2016
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Handrails in hallways
  • Handrails in stairways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service

Entertainment
  • Onsite live performances

Not included
  • Motorized water sports
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Unico Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Cueva Siete - This restaurant specializes in Mexican cuisine.

Mi Carisa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Mura House - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

20.87 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

20.87 Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Open daily.

UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive’s small print

Also known as

  • Unico Hotel Riviera Maya Solidaridad
  • Unico Riviera Maya Solidaridad
  • UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
  • UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
  • UNICO 20 87 Riviera Maya Adul

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive

  • Does UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive offer free cancellation for a full refund?
    Yes, UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive currently open?
    This property is closed from October 4 2020 to October 8 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive?
    You can check in from 3 PM to midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive?
    Yes, there are 5 onsite restaurants, featuring Mexican cuisine. Nearby restaurants include Bloved Lounge & Restaurant (3 mi), Royal Grill (3.2 mi), and Paparazzi (6 mi).
  • Is airport shuttle service offered by UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive?
    Yes, an airport shuttle is available.

Recent reviews

Superb 9.2 From 223 reviews

Very good 8.0
Great all inclusive resort.
Very nice all inclusive resort with many dining options and ample rooms. We didn’t experience too much of the dining options, however what we did have and in talking to others the food at Unico was superior to other all inclusives in the area. Unico bills themselves as the most inclusive all inclusive, and this can be made true with the tours, however the spa is a bit much. They make you pay a 25% service charge based on the “total price” however, the spa treatments are over inflated to $400+ for a massage, therefore you’re still paying $100+ for a massage, same as a nice hotel back home. With its location being very close to Tulum, I’d recommend heading down to enjoy the town and get a $40 beachside massage. Lastly, we felt that the service, while in abundance is quite disorganized. There were many times that we were told they weren’t our pool server or drinks took a long time. There seems to be efficiency lacking in the f&b service side.
MATIAS, us3 night trip
Exceptional 10.0
Beautiful stay! The food is unlike anywhere we have stayed before. Everything was above and beyond! Even the drinks were amazing.
Nikki, us4 night romance trip
Exceptional 10.0
Great resort and first class service. Food was amazing and the rooms were very nice. They made you feel safe during Covid. Sanitizing everything.
Nick, us2 night romance trip
Exceptional 10.0
Really good food and facilities. Staff and service was excellent. Always very responsive
Daniel, us10 night romance trip
Good 6.0
Staff was mostly good, but not helpful in all cases. They had a wi fi problems all day long and wasn't candid about what's going on. They don't require masks on property - that's a huge plus! i wish they had more entertainment available. Also the spa experience was so so because some staff was good and some not so much. So i have mixed feelings
Nastya, us5 night trip with friends
Exceptional 10.0
Great service, fast check in. All staff wore mask which made us feel even more secure. Very beautiful resort
Elijah, us2 night romance trip
Exceptional 10.0
This was our second trip to Unico and it was wonderful! Granted it was during the Covid pandemic, tables and pool chairs were spaced apart and all staff wore masks the entire time. Food was excellent and service was superb. We will definitely be back!
Dawn, us6 night trip with friends
Exceptional 10.0
Had an amazing time, my host Agustin Was amazing, food, drinks amazing. Everything was just perfect. Definitely will be going back.
Bliss, us3 night trip
Exceptional 10.0
Simply the Best
Best resort on the planet. Everything was phenomenal
Alan, us5 night trip with friends
Exceptional 10.0
This resort is 1st Class all the way! Aside from the fact we could not see their smiling faces (Covid Masks), the staff went above and beyond in all aspects of our stay. We hung our at the pool more than any other part of the hotel and were pampered daily by Mendoza, Jorge and our server Bianca. Mendoza and Jorge work non-stop making sure we have adequate towels, the right amount of shade and were completely satisfied. Bianca made sure we had drinks at all times and lunch when we asked. She also took care of the late afternoon shots for many in our group! A huge shout out also for Melissa and Cony at Restaurant 2087. They were there for us at breakfast and a couple of days for lunch. The food everywhere was outstanding! Our last night we ate at Mura House and thoroughly enjoyed Hibachi. Our private chef was Jury and SHE was great! It was the first time we have had a female hibachi chef and we were blown away by her skills! We were booked for a different resort that has not opened. Since Unico was not our first choice, we were a little apprehensive. But....For anyone nervous about Mexico, no need. Much cleaner and safer than anywhere you will go in the States. NO ONE from the resort ever dropped or removed their masks. The training and focus is much better than you will see here. If anyone gets sick, it is because they failed to protect themselves, not the workers. Thanks Unico for a great week!
Bill, us7 night romance trip

UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive

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