Hotel Bardo

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Pool
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Overview of Hotel Bardo

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Hotel Bardo

4.0 star property
4-star hotel in Tulum City Center with spa and outdoor pool

9.6/10 Exceptional

169 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
The price is AU$666
Price available on 11/7/2022
Map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Room service
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Communal living room
  • Front desk safe
For families
  • Private pool
  • Separate dining area
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Tulum City Center
  • Dos Aguas Park - 5 min drive
  • Cenote Crystal - 3 min drive
  • Tulum National Park - 10 min drive
  • Gran Cenote - 13 min drive
  • Playa Ruinas - 16 min drive
  • SFER IK - 14 min drive
  • Las Palmas Public Beach - 15 min drive
  • Playa Paraiso - 16 min drive
  • Tulum Beach - 18 min drive
  • Tulum Mayan Ruins - 29 min drive

About this property

Hotel Bardo

When you stay at Hotel Bardo, you'll be within a 15-minute drive of Tulum National Park and Gran Cenote. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other features of this upscale hotel include an outdoor pool, a bar/lounge, and a terrace.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed

Pets

  • Pets allowed (dogs only, up to 44 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Taking the kids

  • Grocery/convenience store

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Full-service spa

Languages spoken

  • English
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Private pool
  • In-room massage
  • Yard
  • Separate dining area
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Healing Tulum. Services include deep-tissue massages and hot stone massages.

The spa is open daily.

Dining

Milam - Onsite fine-dining restaurant.
Bardo's Bar - Onsite cocktail bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 20 per person (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

9.9/10

Eco-friendliness

10/10 Exceptional

Absolutely amazing!!!! Quezon is the man !!! We WILL be coming back ! Top down this is a world class guest experience!
David, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Top notch service!
Lakiya, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s heavenly! The property is very peaceful, but not at all boring. We got up and did yoga each morning, and enjoyed sound healings and a Tamascal ritual. The staff are warm and endlessly helpful. We can’t wait to go back
Stacie, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love the vibe & everything about hotel bardo
Ariel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved the customer service, and the rooms/property are even better than the photos!
Catarina, 3-night romance trip
Verified Expedia guest review

8/10 Very good

The property was absolutely beautiful
Keisha Samantha, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Jeff, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet, eco-friendly, unique and peaceful vibe.
Jeysla M Matos, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

mujtaba, 8-night trip
Verified Expedia guest review

10/10 Exceptional

When you see so many great reviews, you worry if they are factual but this hotel is just perfect. If you want to truly relax and disconnect- this is the place. The staff, the villas and pool are all five star. Impeccable service in a beautiful place. Tulum owes us nothing!
Teykia, 6-night romance trip
Verified Expedia guest review