Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Tago Tulum by G Hotels

3.5-star3.5 stars
Carretera Tulum-Boca Paila Km6, Tulum, QROO, 77780, Mexico

Adults-only beachfront hotel with outdoor pool, near Tulum Beach
  • Free cooked-to-order breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. Find out more

  • Very good service and I’m very friendly peopleAug. 27, 2020
  • Google Servis Ameri friendly and very clean Aug. 27, 2020

Tago Tulum by G Hotels

from A$461
  • Jungle View Suite
  • Ocean View Suite
  • Ocean Front Master Suite

What’s around Tago Tulum by G Hotels

Landmarks

  • On a private beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 6 min walk
  • Playa Akun - 38 min walk
  • Tulum National Park - 4.1 mi / 6.6 km
  • Playa Paraiso - 5.2 mi / 8.4 km
  • Las Palmas Public Beach - 4.9 mi / 7.8 km
  • Tulum Mayan Ruins - 7.8 mi / 12.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
Things to do
  • Free bicycles on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 2014
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • Private pool
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Tago Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Free bicycles on site
  • Kayaking on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Tago Tulum by G Hotels’s small print

Also known as

  • Coral Tulum Hotel
  • Tago Tulum by G Hotels Tulum
  • Tago Tulum by G Hotels Hotel Tulum
  • Coral Tulum
  • Coral Tulum
  • Tago Tulum by G Hotels Hotel

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: MXN 300 per accommodation, per night

Resort fee inclusions:

  • Additional inclusions

Optional extras

Airport shuttle service is offered for an extra charge of MXN 3400 per vehicle (roundtrip, Maximum occupancy 6)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Tago Tulum by G Hotels

  • Does Tago Tulum by G Hotels offer free cancellation for a full refund?
    Yes, Tago Tulum by G Hotels does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Tago Tulum by G Hotels?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Tago Tulum by G Hotels?
    Yes, there's free self parking.
  • Is there a pool at Tago Tulum by G Hotels?
    Yes, there's an outdoor pool.
  • Are pets allowed at Tago Tulum by G Hotels?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Tago Tulum by G Hotels?
    You can check in from 3 PM to 11 PM. Check-out time is noon.
  • Are there restaurants at or near Tago Tulum by G Hotels?
    Yes, Tago Restaurant offers international cuisine. Nearby restaurants include Juanita Diavola (2.4 mi), posada margherita (2.5 mi), and El Tabano (2.7 mi).
  • Is airport shuttle service offered by Tago Tulum by G Hotels?
    Yes, an airport shuttle is available. The charge is MXN 3400 per vehicle roundtrip.

Recent reviews

Superb 9.0 From 78 reviews

Exceptional 10.0
Very nice service and the people very friendly
Very nice service and the people very friendly
Tristan, mx4 night trip with friends
Fair 4.0
got food poisoning for the room service which caused me to have to extend my trip an extra 2 days to recover. on top of that there was loud techno music that vibrated the hotel room for several of the nights I was there until 4 am. when I asked the hotel staff about this issue they told me it was out of there control and there was nothing they could or would do to solve this issue. there are many great properties in Tulum don't waste your time on this one.
michael, us3 night trip with friends
Fair 4.0
Paradise gone wrong
the property and the room was very nice. I had booked the room as a package deal originally but on the last night I got violently ill in the middle of the night after eating room service which prompted me to have to book another 2 nights at the hotel being to ill to travel. Another thing to be aware of is that the property next door throws parties so for 2 of the nights I was sick in the hotel my hotel room was vibrating from the techno base until 4am. When I brought this up to this hotel they informed me that this was not there problem and there was nothing they could do about this. I have been to Tulum many times and was excited about trying this new property but it proved to be not worth it. Don't waste your time here with so many other amazing properties on the beach.
Michael, us1 night trip with friends
Fair 4.0
This was meant to be our honeymoon of a lifetime. It was the most we have ever spent on a hotel and we were so disappointed. We arrived at the hotel to find that it was a building site with no mention of it prior to our arrival - we weren't even allowed to use our front door and builders kept walking into our pool area to check the drains. They also didn't mention that they had changed hands from Coral Tulum to Tago by G hotels so it took a while to find the place in our taxi. We gave our card details on the first day yet were continually asked to pay for things by the staff. There was no communication between front of house and the kitchen/bar. On the first day we were woken up by the builders at 7.30am and the drilling didn't stop until 9pm. They were good about it and moved our rooms, but it wasn't good enough. There were a few more mess ups that we complained about and when we asked about some sort of compensation, they said 'we will think about it' and yet nothing happened for the last two days, so we were left empty handed. We didn't even get to see the manager as they never made themselves apparent even when we asked. This place has so much potential but it is currently a disaster. Steer clear.
gb5 night romance trip
Poor 2.0
Nope!
This place is not at all as advertised. When we checked in they took us to our room and because our flight was delayed it was pretty late - around 9:30 PM. The room smelled so strong of cigarette smoke (a non-smoking room) that after 10 minutes my adult daughter and I decided we would not survive the night let alone two nights so we decided to ask for another room. We went to the front desk to ask to switch and the front desk clerk was nice enough but told us to go check out another room on the second floor, gave a us a key to that one and if we liked it we could move ourselves and bring the other key back to the front desk. Normally I would have been sort of fine with that but my daughter has a badly broken foot and there are no elevators. We moved ourselves to the new room which was a bit better - but DIRTY. The white towels were greyish from being old and the floor was disgusting, not to mention the toilet is in the shower. We were starving so we decided to go get dinner before the only restaurant closed. It's a buffet which is not my favorite but my daughter is not picky at all. However - even she deemed the food inedible. We decided to spend the night and do an early checkout in the morning. We were not rude about it - we just said that we were switching hotels and we understood there would not be a refund. At that point we did not care we just wanted to leave and have a great vacation. Much happier with our next place and the vacation ended up amazing!
Cynthia, us1 night family trip
Exceptional 10.0
Gorgeous rooms with private pool on the balcony. Delicious welcome drink and breakfast included in the room price (which you can order in room or enjoy at the beach). Secluded beach access. I wish we had been told about the construction and impending hotel name change but it didn’t affect our stay at all. Highly recommend!
Rosana, us3 night trip with friends
Exceptional 10.0
The rooms and the location are awesome. Service is world class
us2 night romance trip
Exceptional 10.0
Hotel was lovely and service was also great. We came during a slow season so there were some repairs/construction happening while we were there, but didn't take a way from a lovely stay. Breakfast and complementary bikes were a bonus! Thanks again
Chantal, us4 night trip with friends
Exceptional 10.0
We had a great boitique experience. They were all so accommodating and had our true happiness in mind.
us3 night romance trip
Exceptional 10.0
The property was absolutely beautiful and look exactly like the photos. Immediately upon arrival we were greeting by the staff with a welcome cocktail. We stayed in ocean view room and it did not disappoint! The room was immaculate and even had a beautiful welcome tray of fresh fruit. The food at the hotel was also top notch!! The only downside was the seaweed, but that's at every hotel on the beach. There is daily staff that comes to remove it in the morning.
us4 night trip with friends

Tago Tulum by G Hotels

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