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Room options

View all photos for Hanging Bed with Double Balcony

Hanging Bed with Double Balcony

Hanging Bed with Double Balcony

  • 24.57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Pool View

Garden Pool View

Garden Pool View

  • 28.57 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Pool View King

Garden Pool View King | Interior

Garden Pool View King

  • 28.57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room with Balcony

Standard Room with Balcony

Standard Room with Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

At a glance

Hotel size

  • 13 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - midnight
  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet access in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bike hire
  • Bike storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • 2 outdoor pools
  • Bike parking
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Water dispenser

Accessibility

  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Very good

Impeccable service, beautiful facilities
Bryan, Elna, Christobal were totally amazing. Could not have asked for better customer service & warmth. They went over & beyond. (I hope I'm not forgetting anyone!) Late night there was loud knocking from someone outside all the way until 2am. This was scary and the noise also kept us awake. Security should call police if they cannot put a stop to it right away themselves. It would be good to have a # to reach hotel security in a situation like this - Unsafe to step outside of our room & subject ourselves to the individual.
Aleli, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kirsten, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is the BEST and ONLY place you need to stay in Tulúm. The location waa great. The room and pools were lovely. The staff were lovely! Elena was Amazing!
Abena, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Frankie, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay. Lovely hotel which has been styled impeccably. Reception team were lovely
Verified Expedia guest review

6/10 Good

Montek, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel
The hotel, the staff, the neighborhood all was very nice. We were happy with our stay at Layla Hotel. It is very unique and lots of beautiful details.
Mark, 2-night trip
Verified Hotels.com guest review

6/10 Good

The boutique hotel is in a prime location! Being that’s its situated in the jungle, green setting we did find two cockroaches in our room ! The bathroom functions poorly small no counter space ! The double bed was small ! The hotel staff were great ,helpful with suggestions to eat ,shop and party ! I would go back despite those hiccups ! The fountain aka pool is small pictures are deceiving ! its in a central area but if you want action then the beach area might be more your speed ! Tulum isnt cheap , food is pretty good in the area , its kinda village aesthetic like being in chiang mai thailand ,you get the local chill vibe in this area
Verified Expedia guest review

10/10 Exceptional

It is good place to stay
Verified Expedia guest review

8/10 Very good

Priyanka, 3-night trip
Verified Hotels.com guest review