8/10 Very good
31 July 2023
Impeccable service, beautiful facilities
Bryan, Elna, Christobal were totally amazing. Could not have asked for better customer service & warmth. They went over & beyond. (I hope I'm not forgetting anyone!) Late night there was loud knocking from someone outside all the way until 2am. This was scary and the noise also kept us awake. Security should call police if they cannot put a stop to it right away themselves. It would be good to have a # to reach hotel security in a situation like this - Unsafe to step outside of our room & subject ourselves to the individual.
Aleli, 3-night trip with friends
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