Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Hotelito Azul

5-star beachfront hotel with outdoor pool, near Tulum Beach

  • Free WiFi
From
A$942

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Beach
  • Infinity Pool
Infinity Pool. Image 1 of 128.
1 / 128Infinity Pool
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, 77780, QROO, Mexico
8.4.Very good.
  • WE PAID FOR AN OCEANVIEW ROOM, UNFORTUNATELY A STORM CAME THROUGH ON THE SECOND NIGHT AND…

    Aug. 5, 2017

  • Cramped quarters and overpriced .

    Apr. 13, 2022

See all 372 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Dining options
Walkable
Convenient
Quiet
  • Free WiFi
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 24 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Outdoor pool
  • Rooftop terrace

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains

What’s around

  • On the beach
  • Tulum Beach - 1 min walk
  • Tulum National Park - 32 min walk
  • SFER IK - 22 min walk
  • Sian Ka'an Biosphere Reserve - 2.7 mi / 4.3 km
  • Playa Paraiso - 2.8 mi / 4.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Ocean Front Suite
  • Ocean View Suite
  • Luxury Room, 1 Bedroom, Terrace
  • Garden View Villa
  • Oceanfront Villa
  • Oceanview Villa
  • Grand Villa, Private Pool, Mezzanine

What’s around

Landmarks

  • On the beach
  • Tulum Beach - 1 min walk
  • Tulum National Park - 32 min walk
  • SFER IK - 22 min walk
  • Sian Ka'an Biosphere Reserve - 2.7 mi / 4.3 km
  • Playa Paraiso - 2.8 mi / 4.5 km
  • Las Palmas Public Beach - 2.4 mi / 3.9 km
  • Tulum Mayan Ruins - 3.5 mi / 5.7 km
  • Playa Ruinas - 5.4 mi / 8.7 km
  • Gran Cenote - 6 mi / 9.6 km
  • Playa Akun - 4.4 mi / 7.1 km

Getting around

  • Airport shuttle (surcharge)
map
See on map
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, 77780, QROO, Mexico

At a glance

Hotel size

  • This hotel has 24 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Offsite parking within 16 ft (USD 20 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 4 restaurants
  • 4 bars/lounges
  • Coffee shop/cafe
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Free beach cabanas
  • Beach sunloungers
  • Number of outdoor pools - 1
  • Free pool cabanas
  • Fitness facilities
  • Spa services on site
  • Fitness classes on site
  • Ecotours on site
  • Scooter/moped rentals on site
  • Yoga classes/instruction on site
  • Scuba diving nearby
  • Beach umbrellas
  • Pool sunloungers
  • Beach towels
  • Pool umbrellas

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)

Be entertained

  • IPod docking station
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

Dining

Olivia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

El Grill de la Playa - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Kyotaro - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Terrazas Rooftop - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 10.00 and USD 25.00 for adults, and USD 10.00 and USD 25.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way, Maximum occupancy 4)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 35.0 per day

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 100.00 per stay
  • Pets are allowed for an extra charge of USD 25 per pet, per day

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs USD 20 per day (16 ft away)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Hotelito Azul Hotel Tulum
  • Hotelito Azul Hotel
  • Hotelito Azul Tulum
  • Hotelito Azul Hotel
  • Hotelito Azul Tulum
  • Hotelito Azul Hotel Tulum

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotelito Azul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of USD 25 per pet, per day, and there's also a deposit of USD 100.00 per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include El Tabano (4-min walk), Restaurante Las Estrellas (10-min walk), and Safari (15-min walk).
  • Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
  • Have fun with nearby activities like scuba diving and ziplining. Additional recreation onsite includes aerobics, ecotours, and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 4 bars and a fitness center. Hotelito Azul also has spa services and a garden.
8.4.Very good.
  • 6.0.Good

    Vacation Getaway

    Beautiful grounds Close to several amazing restaurants Service tries to be accommodating Drinks are on point Rooftop bar is amazing Concierge service (Liz) is awesome Garden Room huts are cute with one hammock Cons: Construction in the early am Music every night until midnight Service to fix things is slow Room door and Fridge issues Food is hit and miss You have to flag down servers Small kitty pool Bad seaweed issue in front of ocean Despite the list of cons we still had a great time and made the best of the situation, however we would not return to this property as we had better experiences at other properties nearby, Selina’s & Tabo to name a few. For the following reasons: Selina’s and Tabo made the efforts to remove the seaweed in front of their beach everyday making the beach front look more appealing, swimmable and easily accessible. Not to mention their food, service and entertainment was amazing! For the price you pay to stay at Hotelito Azul, you should get an amazing experience which I feel we did not. Upon checkin the front desk clerk did warn us of the construction happening next to the room we were assigned. I wished there would have been some kind of waring regarding the construction before booking. I believe if it wasn’t for the very few accommodating staff members, I would have given the hotel less stars. Liz in concierge was amazing, communication with her was very prompt, and sincere. She helped with renting a car, COViD testing etc.

    4 night trip, Apr. 12, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had a wonderful stay. The live DJ/music on the rooftop bar in the evenings was great. Great cocktails and food from the grill and Olivia. The sushi restaurant was okay. Much better food/drink than the other places we tried. Reasonable prices for a resort. We really enjoyed our beachfront villa. There could be small updates made, but overall we will be back.

    Nathan, 3 night trip, Mar. 24, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent service

    The service was amazing and the amenities incredible!

    3 night trip, Mar. 3, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    What an amazing experience from the minute we arrived! The staff does everything in their power to make your stay perfect. The entire hotel is so pretty and the rooftop bar is a real added bonus, a birds eye view of the TULUM beach!! An extra special shout-out to Juan! He made us feel so welcome!!! We look forward to our next stay at Hotelito Azul.

    Pessie, 3 night romance trip, Feb. 3, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    First time in Tulum and I cannot imagine I will stay at any other hotel on my future stays. This hotel was so cute, clean, quiet with the perfect amount of things to do: roof top bar, Olivia market for breakfast and much more. The concierge was super helpful and I will say whether you’re coming to Tulum to go out or to have a low key trip this hotel will be perfect either way. Certainly on the quiet side of the strip with less blaring music from all the day clubs would I was happy about.

    Serine, 4 night trip with friends, Jan. 27, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice and quite location, staff is really nice. Rapid supports of team when we needed it

    Tunca, 5 night romance trip, Jan. 26, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel

    Aaron, 4 night trip with friends, Jan. 22, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing service from an amazing staff. The staff is exceptionally and made our experience memorable. Adrianna provided us with several recommendations that made our trip enjoyable and ensured that all our needs were met. Will be back again.

    Nader, 3 night trip, Jan. 20, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful beachfront hotel with friendly staff

    Erica, 5 night romance trip, Jan. 17, 2022

    Verified Expedia guest review

  • 2.0.Poor

    MUY mal hotel y caro

    El hotel esta en renovacion por lo que hay muchisisismo ruido, no respetan las politicas de status de hoteles.com por lo que no te ofrecen upgrade, no saben del late checkout. el personal de recepcion es ineficiente y grosero. muchisimo ruido en la mañnana. no hay estacionamiento y en general estancia mUY mala.

    rodrigo, 2 night trip, Jan. 6, 2022

    Verified Hotels.com guest review

See all 372 reviews