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JR-East Hotel Mets Shibuya

3.5 star property
Step into the heart of Tokyo's fashion district and enjoy easy access to public transit. Refresh with laundry facilities and start your day feeling revitalized.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JR-East Hotel Mets Shibuya

Lobby lounge
Exterior
Lobby
Reception
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Deep-soaking bath
Bidet
Shower/bath combination
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Fridge
Flat-screen TV
Deep-soaking bath
Bidet
Shower/bath combination
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Fridge
Flat-screen TV
Deep-soaking bath
Bidet
Shower/bath combination
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Fridge
Flat-screen TV
Deep-soaking bath
Bidet
Shower/bath combination
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Fridge
Flat-screen TV
Deep-soaking bath
Bidet
Shower/bath combination
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Deep-soaking bath
Bidet
Shower/bath combination
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Single Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

What's nearby

  • Shibuya Crossing - 9 min walk
  • Yoyogi Park - 3 min drive
  • Roppongi Hills - 3 min drive
  • Tokyo Midtown - 4 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Tokyo (HND-Haneda) - 41 min drive
  • Ebisu Station - 13 min walk
  • Daikan-yama Station - 15 min walk
  • Shinsen Station - 16 min walk
  • Shibuya Station - 1 min walk
  • Omote-sando Station - 18 min walk
  • Naka-Meguro Station - 21 min walk

Restaurants

  • ‪東京油組総本店渋谷組 - ‬2 min walk
  • ‪ドトールコーヒーショップ 渋谷新南口店 - ‬1 min walk
  • ‪水炊き・焼鳥 とりいちず酒場渋谷新南口店 - ‬1 min walk
  • ‪ねぎし 渋谷3丁目店 - ‬2 min walk
  • ‪日乃屋カレー渋谷3丁目店 - ‬2 min walk

About this property

JR-East Hotel Mets Shibuya

At JR-East Hotel Mets Shibuya, you'll be a short five-minute drive from Tokyo Tower and Shibuya Crossing. You'll have free perks such as WiFi and wired Internet. Also, Roppongi Hills and Tokyo Midtown are a short five-minute drive away. Fellow travellers like the overall property condition and public transport. The property is only a short walk from public transportation: Shibuya Station is only steps away.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 195 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (JPY 2000 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Shared microwave

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1800 for adults and JPY 1800 for children

Parking

  • Covered self-parking costs JPY 2000 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.

Also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Does JR-East Hotel Mets Shibuya offer free cancellation for a full refund?
Yes, JR-East Hotel Mets Shibuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at JR-East Hotel Mets Shibuya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at JR-East Hotel Mets Shibuya?
Yes. Self-parking costs JPY 2000 per night. Parking spaces may be limited.
What are the check-in and check-out times at JR-East Hotel Mets Shibuya?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.
Does JR-East Hotel Mets Shibuya have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around JR-East Hotel Mets Shibuya like?
JR-East Hotel Mets Shibuya is a short 1-minute walk from Shibuya Station and 9 minutes' walk from Shibuya Crossing.

JR-East Hotel Mets Shibuya Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Hubert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super close from everything around Shibuya and the crossing.
Iradiel, 3-night romance trip
Verified Expedia guest review

8/10 Very good

The location is quite good given that it’s only a few minutes walk from Shibuya station. The room though is a bit small. Otherwise, it’s all good. The bed is actually quite comfortable.
Tcher, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Marcin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Jimmy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Jason, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Mary, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Romina, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Melinda, 11-night trip
Verified Hotels.com guest review

8/10 Very good

Booked a Superior Single Room for one night for me and my partner. Room was clean and well heated but it was a lot smaller than it looked in the photo. Regardless, we have no complaints as we expected it to be small being a business hotel in Tokyo but I would not recommend it for claustrophobes. Access is extremely convenient due to it being in the JR station itself.
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

8/10 Very good

Nice lication hotel. Small room but clean. Hard to communicate w/ staff though they try to communicate & address issues.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

8/10 Very good

Kenric, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I really like how close this hotel is to Shibuya Station. The staff were very helpful!
Sam, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location with access to transportation and dining options nearby.
Verified Expedia guest review

10/10 Exceptional

The cleaning staff was super friendly and helpful. Overall of the staff was very polite and accommodating. The train station is literally right in front of the hotel and the surrounding have great food choices. I will definitely come back if I ever visit Japan again
Verified Orbitz guest review

10/10 Exceptional

Hotel was central to everything - literally access to train station an elevator away and shopping! Minutes away from Shibuya Crossing - everything was easily accessible so was a great spot for us
Virginia, 5-night family trip
Verified Expedia guest review

8/10 Very good

Convenient
Pei see, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yoichi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

CAROLINA, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Toilet was smelly when check in
Peggy, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Mutsumi, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel right at the station.
Kira, 1-night trip
Verified Expedia guest review