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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

HOSHINOYA Tokyo

5-star5 stars
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004, Japan

Luxury ryokan with restaurant, near Marunouchi Building
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The internal finishes in this hotel are superb. The rooms are spacious and elegant. The…Feb. 17, 2020
  • My husband and I have just returned from staying at the Hoshinoya Tokyo hotel. While the…Feb. 5, 2020

HOSHINOYA Tokyo

from A$950
  • Sakura (Deluxe Twin)
  • Yuri (Deluxe King)
  • Kiku (Executive Triple)

What’s around HOSHINOYA Tokyo

Landmarks

  • In Otemachi
  • Tokyo International Forum - 17 min walk
  • Tokyo Imperial Palace - 20 min walk
  • Akihabara Electric Town - 21 min walk
  • Nippon Budokan - 21 min walk
  • Tokyo Dome - 30 min walk
  • Ueno Park - 32 min walk
  • University of Tokyo - 44 min walk

Getting around

  • Narita Intl. Airport (NRT) - 46 min drive
  • Haneda Airport (HND) - 16 min drive
  • Kanda Station - 12 min walk
  • Tokyo Station - 14 min walk
  • Ochanomizu Station - 21 min walk
  • Otemachi Station - 5 min walk
  • Takebashi Station - 11 min walk
  • Nijubashimae (Marunouchi) Station - 11 min walk

At a glance

Key facts

Size

  • 84 rooms
  • Arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Breakfast is served at scheduled times in guestrooms. No refunds for any unused portion of breakfast offer.
Meals are not included in the room rate for children ages 3 and younger who stay free.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Spa services on site
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2016
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Library
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Awards and affiliations

HOSHINOYA Tokyo is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2020 Travel + Leisure 500.

HOSHINOYA Tokyo’s small print

Also known as

  • HOSHINOYA Tokyo Inn
  • HOSHINOYA Tokyo Ryokan Tokyo
  • HOSHINOYA
  • HOSHINOYA Tokyo Japan
  • HOSHINOYA Inn
  • HOSHINOYA Tokyo Tokyo
  • HOSHINOYA Tokyo Ryokan

Policies

Please note: Dinner service is not available at this property.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

  • Hot springs access available from 3:00 PM to midnight.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

    Optional extras

    Full breakfast is offered for an extra charge of JPY 4752 for adults and JPY 1600 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for HOSHINOYA Tokyo

    • Does HOSHINOYA Tokyo offer free cancellation for a full refund?
      Yes, HOSHINOYA Tokyo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is HOSHINOYA Tokyo currently open?
      This property is closed from January 10 2021 to January 13 2021 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at HOSHINOYA Tokyo?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at HOSHINOYA Tokyo?
      Sorry, there's no onsite parking at HOSHINOYA Tokyo.
    • Are pets allowed at HOSHINOYA Tokyo?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at HOSHINOYA Tokyo?
      You can check in from 3 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near HOSHINOYA Tokyo?
      Yes, there's an onsite restaurant. Nearby restaurants include Starbucks (3-min walk), CAFFE VELOCE (5-min walk), and Le Poulet (5-min walk).

    Recent reviews

    Exceptional 9.4 From 363 reviews

    Exceptional 10.0
    Great value if you can book earlier with multiple nights stay. Room size is very good and only six rooms per floor. There are four metro lines surroundings which is very convenient.
    Chih Hao, au3 night family trip
    Exceptional 10.0
    Absolutely brilliant first-class service
    Absolutely brilliant! A truly one of a kind hotel that really has gone the extra mile to deliver first-class service.
    Professor. Simon, au5 night family trip
    Exceptional 10.0
    Best traditional and modern.
    Amazing place to stay, luxury service, great food. Superb design of the room. Only one in Tokyo area with real hot springs coming from underground.
    Aziz, au3 night family trip
    Exceptional 10.0
    Super clean and convenient
    I am so happy to choose HOSHINOYA for my first trip in Tokyo. Very cozy & comfort stay in Japanese traditional style. Staff is very friendly too.. outstanding service, very clean room and super convenient location. Wish to try other HOSHINOYA in next year trip.
    Xiaojun, au6 night trip with friends
    Exceptional 10.0
    excellent - a different experience
    au6 night trip with friends
    Exceptional 10.0
    Outstanding!
    This hotel is amazing, a modern traditional Japanese experience that was one of the best experiences we have encountered in a hotel. Outstanding
    Bryce, au4 night family trip
    Exceptional 10.0
    Amazing “ryokan” with a modern twist
    One of the best hotels We have ever stayed at. The hotel is stunning in design and diverse in facilities, providing every aspect of the quintessential Japanese experience. The entrance hall is a beautiful “genkan” where you take off and leave your shoes before you enter the building. The attendants will always come out when you arrive or leave to make sure you get your shoes/umbrella back. Each floor is securely accessible by tenants of the floor (limited to 6 rooms per floor) where you share a beautiful Japanese living room/kitchenette. Japanese snacks, cup noodles, teas, coffee and ice cream balls are all complimentary for those feeling peckish throughout the evening. There is an attendant in the living room every morning providing a small sustenance of onigiri (made to order) and miso shiru before you go out to explore the city. The bedroom is very spacious and again beautifully design to give a ryokan feel with a modern twist. We paid for the breakfast in the room and were not disappointed with the traditional Japanese meal. The highlight was the onsen on the top floor with the open roof sky light, absolutely peaceful and relaxing after a long day of walking. The staff are very attentive; I was looking for some custom Japanese ceramic plates and spoke about it with the breakfast attendant who then went back to research it and sent me a long list of ceramicists (shops) to visit in the city. This will be the only hotel we will stay at when we return to Tokyo.
    Eko, au4 night romance trip
    Exceptional 10.0
    New and clean hotel
    Very nice and clean hotel, love the lounge with free snack and drink. Love the location, being away from the hustle and bustle. Wish to stay longer. Although we paid double than The Peninsula Tokyo, the room is a lot smaller, a little bit crowded sometimes after we opened our suitcases on the floor. Hotel staff were very helpful, but only a few of them has good english.
    Annie, auRomance trip
    Exceptional 10.0
    New Year's Eve experience
    Great hotel in the heart of Toyko's CBD district. The hotel is conveniently located above a subway line with a lift to access the station. Staff members were welcoming and all spoke English which was a bonus. Service was also fantastic and so were the amenities like a dedicated lounge at each level with complimentary snacks and drinks. The rooms were also spacious with a blend of a traditional fit out with the tatami flooring together with the modern technology installed in the room. There was also a gender specific onsen on the top floor of the building which had access to a skylight view which was awesome and a unique experience. There was also Sake tasting, New years eve celebration performance and soba. Overall, highly recommend this hotel for the service, comfort and experience.
    Lionel Yu Jun, au2 night romance trip
    Exceptional 10.0
    Best stay ever
    Everything from service to food to hotel room was impeccable.
    Michael, us2 night trip

    HOSHINOYA Tokyo

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