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HOSHINOYA Tokyo

5.0 star property
Luxury ryokan with restaurant, near Tokyo Imperial Palace

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HOSHINOYA Tokyo

Photo gallery for HOSHINOYA Tokyo

Interior entrance
Exterior
Minibar, in-room safe, blackout curtains, iron/ironing board
Lounge
Outdoor dining

Overview of HOSHINOYA Tokyo

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Onsen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
Map
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004
Main amenities
  • Daily housekeeping
  • Restaurants
  • Hot springs
  • Breakfast available
  • 24-hour room service
  • Spa services
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden

Room options

View all photos for Sakura (Deluxe Twin)

Sakura (Deluxe Twin)

Sakura (Deluxe Twin)

  • 41 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Yuri (Deluxe King)

Yuri (Deluxe King)

Yuri (Deluxe King)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Kiku (Executive Triple)

Kiku (Executive Triple)

Kiku (Executive Triple)

  • 83 sq m
  • Sleeps 3
  • 3 Single Beds

About this area

What's nearby

  • In Chiyoda
  • Tokyo Imperial Palace - 17 min walk
  • Tokyo International Forum - 18 min walk
  • Nippon Budokan - 22 min walk
  • Ueno Park - 32 min walk
  • Tokyo Dome - 34 min walk
  • Ginza Six - 2 min drive
  • Hibiya Park - 2 min drive
  • University of Tokyo - 3 min drive
  • Ryogoku Kokugikan - 3 min drive
  • Ueno Zoo - 4 min drive

Getting around

  • Tokyo (HND-Haneda) - 29 min drive
  • Tokyo (NRT-Narita Intl.) - 60 min drive
  • Tokyo Station - 9 min walk
  • Kanda Station - 11 min walk
  • Akihabara Station - 20 min walk
  • Otemachi Station - 1 min walk
  • Takebashi Station - 10 min walk
  • Nijubashimae (Marunouchi) Station - 11 min walk

Restaurants

  • スターバックス - 2 min walk
  • 上島珈琲店大手町フィナンシャルシティ店 - 2 min walk
  • 港屋2 - 1 min walk
  • サブウェイ - 1 min walk
  • 銀座篝 大手町店 - 2 min walk
Map

About this property

HOSHINOYA Tokyo

At HOSHINOYA Tokyo, you'll be a short five-minute drive from Tokyo Imperial Palace and Tokyo Dome. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights at this luxurious ryokan include a snack bar/deli and a garden. Public transportation is only a short walk: Otemachi Station is steps away and Takebashi Station is 10 minutes.

Languages

Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 84 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 3 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Hot springs
  • Shopping
  • Access to nearby indoor pool
  • Access to nearby health club

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Spa services

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 97°F.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 4752 for adults and JPY 1600 for children

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to midnight

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Please note: Dinner service is not available at this property.

Also known as

HOSHINOYA Tokyo Inn
HOSHINOYA
HOSHINOYA Tokyo Japan
HOSHINOYA Inn
HOSHINOYA Tokyo Tokyo
HOSHINOYA Tokyo Ryokan
HOSHINOYA Tokyo Ryokan Tokyo

Frequently asked questions

Are pets allowed at HOSHINOYA Tokyo?
Sorry, pets aren't allowed.
Is parking offered on site at HOSHINOYA Tokyo?
Sorry, there's no on-site parking at HOSHINOYA Tokyo.
What are the check-in and check-out times at HOSHINOYA Tokyo?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at HOSHINOYA Tokyo and nearby?
On-site recreation at HOSHINOYA Tokyo includes hot springs. Enjoy amenities such as spa services, a garden and access to a nearby health club.
Are there restaurants at or near HOSHINOYA Tokyo?
Yes, there's an on-site restaurant.
Does HOSHINOYA Tokyo have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around HOSHINOYA Tokyo like?
HOSHINOYA Tokyo is in Chiyoda, a short 1-minute walk from Otemachi Station and 17 minutes' walk from Tokyo Imperial Palace.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

A hotel like no other
A serene, stunning, exceptional experience! Every aspect of our stay was outstanding!
jamie, 4-night trip
Verified Hotels.com guest review

4/10 Fair

A disappointing stay
I was truly excited about the immersive experience this hotel promised, but unfortunately, they missed the mark entirely. Firstly, it was clear that the hotel was more focused on making a quick profit. They charged us a whopping $60 for just one hour of late check-out, despite our prior communication. This lack of flexibility was unexpected from what was supposed to be a five-star establishment. Additionally, we lost one of the two keys they provided, a simple mistake that usually doesn't lead to such consequences. However, the hotel charged us another $60 for the missing key and treated it as if we had intentionally hidden it, which was rather frustrating. The quality of the towels was disappointing, feeling cheaper than what you'd find in a typical three-star hotel. We had the opportunity to stay in two other five-star hotels in Japan during our trip, and the difference in quality was like night and day. While the bed was comfortable, the sheets were of poor quality, something I wouldn't expect in a five-star hotel. The only redeeming aspects were the stylish decor blending modern amenities and traditional Japanese design/experiences and the pleasantness of the staff (excluding the front desk). However, these positives don't justify the overall bad experience we had during our stay.
Hesamoddin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ayah, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jiajie, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing!
Nick, 2-night trip
Verified Expedia guest review

4/10 Fair

stayed at the Hoshinoya Tokyo for two days, everything was very nice until I got the 90 minute massage. It was not clear in the description of the service that it would be a light massage or I would have never had one. The massage therapist told me to tell her if I wanted more pressure and I said four times I would like more pressure but didn't get much. I told the manager I was not happy with my Massage and that we should split the cost and she said it's not in the policy of Hoshinoya to give you any refund. She kept apologizing and said is there anything they can do to make the rest of my stay pleasant, I said pay half of the massage, it was still a по. To be completely honest, this is not a place you want to stay for good food, the food was mediocre, the massage is not for anyone who really needs a massage. Hoshinoya is out of the way from everything, the idea of staying in a ryokan is better on paper. You aren't getting special treatment, trust me. You are better off staying at the Tokyo Mandarin Oriental and please get the Thai massage at their spa, it's the best massage I've ever had. It's not worth the price you will have to pay.
Marylee, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Memorable.
MARGARITA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Georgina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Joachim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeremy, 6-night trip
Verified Expedia guest review