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Hotel Gracery Shinjuku

Photo gallery for Hotel Gracery Shinjuku

Exterior
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Restaurant
Property entrance
Separate bathtub and shower, deep-soaking bathtub, free toiletries

Overview of Hotel Gracery Shinjuku

Hotel Gracery Shinjuku

4.0 star property
4-star hotel with 14 restaurants, near Shinjuku Gyoen National Garden

8.8/10 Fabulous

1,006 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Bar
Map
1-19-1 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021

Guests rated this location 9.2/10 - Wonderful

Main amenities
  • 14 restaurants and bar/lounge
  • 24-hour front desk
  • ATM/banking services
  • Breakfast available
  • Coffee shop/cafe
  • Computer station
  • Corner/local shop
  • Daily housekeeping
  • Front desk safe
  • Self parking
  • Terrace
  • Vending machine
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 13 min walk
  • Meiji Jingu Shrine - 32 min walk
  • Waseda University - 35 min walk
  • National Stadium - 9 min drive
  • Yoyogi National Gymnasium - 6 min drive
  • Shibuya Crossing - 14 min drive
  • Tokyo Midtown - 15 min drive
  • Roppongi Hills - 16 min drive
  • Tokyo Dome - 17 min drive
  • Nippon Budokan - 7 min drive

Getting around

  • Tokyo (HND-Haneda) - 41 min drive
  • Seibu-Shinjuku Station - 4 min walk
  • Shin-Okubo Station - 11 min walk
  • Shinjuku Station - 13 min walk
  • Shinjuku-nishiguchi Station - 10 min walk
  • Shinjuku-sanchome Station - 10 min walk
  • Higashi-shinjuku Station - 11 min walk

Restaurants

  • きづなすし - 1 min walk
  • パールレディ - 1 min walk
  • リンガーハット - 1 min walk
  • ハヌリ 新宿歌舞伎町ゴジラ通り店 - 1 min walk
  • 叙々苑 - 1 min walk

About this property

Hotel Gracery Shinjuku

Hotel Gracery Shinjuku puts you within a 15-minute drive of Shinjuku Gyoen National Garden and Tokyo Skytree. You can relax with a drink at the bar/lounge, and the 14 restaurants are nice spots to grab a bite to eat. This upmarket hotel is also within a short drive of Toyosu Market and Tokyo Bay. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Shinjuku-nishiguchi Station is 10 minutes and Shinjuku-sanchome Station is 10 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 970 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time from 2 PM until 2 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 2400 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 14 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • ATM/banking
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean
  • Thai

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Films for purchase
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Slippers

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Japanese breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 1100 for children

Renovations and closures

This property is closed from 26 November 2022 to 28 February 2023 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 1 September to 31 October:
  • Dining venue
This property is undergoing renovations from 26 November 2022 to 28 February 2023 (completion date subject to change).
The property is closed: Lunar New Year.
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday:
  • Restaurant

Parking

  • Self-parking costs JPY 2400 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

<p>Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.</p><p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>
Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding.

Also known as

Hotel Gracery Shinjuku
Hotel Gracery
Gracery Shinjuku
Gracery
Hotel Gracery Shinjuku Tokyo
Hotel Gracery Shinjuku Hotel
Hotel Gracery Shinjuku Tokyo
Hotel Gracery Shinjuku Hotel Tokyo

Frequently asked questions

Is Hotel Gracery Shinjuku currently open?
This property is closed from 26 November 2022 to 28 February 2023 (dates subject to change).
Does Hotel Gracery Shinjuku offer free cancellation for a full refund?
Yes, Hotel Gracery Shinjuku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Gracery Shinjuku?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Gracery Shinjuku?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Gracery Shinjuku?
Yes. Self-parking costs JPY 2400 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Gracery Shinjuku?
You can check in from 2 PM - 2 AM. Check-out time is 11 AM.
Are there restaurants at or near Hotel Gracery Shinjuku?
Yes, there are 14 on-site restaurants.
Does Hotel Gracery Shinjuku have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Gracery Shinjuku like?
Hotel Gracery Shinjuku is in Shinjuku, a short 10-minute walk from Shinjuku-nishiguchi Station and 13 minutes' walk from Shinjuku Gyoen National Garden. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Great location, tiny room, hard bed
The location is perfect, a 5 minute walk from Shinjuku station, and right in the middle of where it’s all happening. The lobby of the hotel is grand, but the room was tiny, maybe 15sqm. There was literally no place to put our two big suitcases, not even when they were closed. Almost like a capsule hotel. But the biggest downside was that the bed was rock hard. But all beds in Japan seem harder than we are used to in Europe. Also, like everywhere in Japan, hardly any one speaks English in the hotel.
Marcel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kate, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing!
Emily, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff Very helpful
John, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Dan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overall great stay, great location, very clean.
1-night romance trip
Verified Expedia guest review

6/10 Good

aireen, 2-night trip
Verified Hotels.com guest review