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Hotel Gracery Shinjuku

4-star hotel with 14 restaurants, near Isetan Department Store Shinjuku

  • Free WiFi
From
A$117

Image gallery

  • Hotel Gracery Shinjuku
  • Hotel Gracery Shinjuku
  • Single with Breakfast, Non-Smoking (separate breakfast charge for 12yrs old and under) - Mini Refrigerator
  • Single Room, Women only, Non Smoking - Bathroom
  • Hotel Gracery Shinjuku
Hotel Gracery Shinjuku. Image 1 of 80.
1 / 80Hotel Gracery Shinjuku
1-19-1 Kabukicho, Shinjuku-ku, Tokyo, 160-0021, Tokyo-to, Japan
8.8.Fabulous.
  • Great location, staff were very helpful and friendly

    Feb. 1, 2020

  • The rooms are tiny and the in-house restuarents were ok.location was great

    Jan. 19, 2020

See all 3,397 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Shopping
Dining options
Walkable
Transport options
  • Free WiFi
  • Parking available
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 970 guestrooms
  • Daily housekeeping
  • 14 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Terrace

For families

  • Fridge
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 12 min walk
  • Meiji Jingu Shrine - 32 min walk
  • Tokyo National Olympic Stadium - 32 min walk
  • Waseda University - 35 min walk
  • Yoyogi Park - 42 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Twin w/ Breakfast Non Smoking (separate breakfast charge for 12yrs old and under)
  • Double with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)
  • Single with Breakfast, Non-Smoking (separate breakfast charge for 12yrs old and under)
  • Superior Double with Breakfast, Non Smoking (separate BF charge for under 12yrs old)
  • Triple with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)
  • Twin with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)
  • Deluxe Twin Room, Non Smoking
  • Double Room, Non Smoking
  • Single Room, Non Smoking
  • Superior Double Room, Non Smoking
  • Twin Room, Non Smoking
  • Triple, Room Only, Non Smoking
  • [Trilogy Skin Care 1 set present plan] Single, Non-Smoking
  • [Trilogy Skin Care 1 set present plan] Single, Breakfast, Non-Smoking (meal isn't included for kids)
  • [Trilogy Skin Care 1 set present plan] Double, Non-Smoking
  • [Trilogy Skin Care 1 set present plan] Double, Breakfast, Non-Smoking (meal isn't included for kids)
  • [Trilogy Skin Care 1 set present plan] Twin, Non-Smoking
  • [Trilogy Skin Care 1 set present plan] Twin, Breakfast, Non-Smoking (meal isn't included for kids)

What’s around

Landmarks

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 12 min walk
  • Meiji Jingu Shrine - 32 min walk
  • Tokyo National Olympic Stadium - 32 min walk
  • Waseda University - 35 min walk
  • Yoyogi Park - 42 min walk
  • Isetan Department Store Shinjuku - 8 min walk
  • The Tokyo Metropolitan Government - 17 min walk
  • Tokyo Metropolitan Gymnasium - 26 min walk
  • New National Theatre Tokyo - 28 min walk
  • Tokyo Opera City Concert Hall - 28 min walk

Getting around

  • Haneda Airport (HND) - 40 min drive
  • Seibu-Shinjuku Station - 4 min walk
  • Shin-Okubo Station - 11 min walk
  • Shinjuku Station - 13 min walk
  • Shinjuku-nishiguchi Station - 10 min walk
  • Shinjuku-sanchome Station - 10 min walk
  • Higashi-shinjuku Station - 11 min walk
map
See on map
1-19-1 Kabukicho, Shinjuku-ku, Tokyo, 160-0021, Tokyo-to, Japan

At a glance

Hotel size

  • This hotel has 970 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 2400 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Japanese breakfast daily (surcharge)
  • 14 restaurants
  • Bar/lounge
  • Coffee shop/café

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built – 2015
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Korean
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Gracery Shinjuku
  • Hotel Gracery Shinjuku Hotel
  • Hotel Gracery Shinjuku Tokyo
  • Hotel Gracery Shinjuku Hotel Tokyo
  • Hotel Gracery
  • Gracery Shinjuku
  • Gracery
  • Hotel Gracery Shinjuku Tokyo

Optional extras

Self parking costs JPY 2400 per day

Japanese breakfast is offered for an extra charge of JPY 2200 for adults and JPY 1100 for children (approximately)

Policies

Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Gracery Shinjuku does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between August 01 and August 31.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 2400 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 2 AM. Check-out time is 11 AM.
  • Yes, there are 14 onsite restaurants. Nearby restaurants include Botejyu (4-min walk), PIZZA SALVATORE CUOMO (5-min walk), and Akihabara Electric Town (4.3 mi).
8.8.Fabulous.
  • 8.0.Very good

    Great central Shinjuku location. Godzilla is a very unique feature that the kids and adults loved. Lovely modern facilities. Quite spacious rooms.

    3 night family trip, Jan. 15, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Rooms are a little dated and could be cleaner but otherwise a great hotel. Amazing location close to Shinjuku Station, shops and restaurants. Quite a good size room for a hotel in Tokyo, great views of the city And the kids loved the Godzilla.

    4 night family trip, Jan. 14, 2020

    Verified Wotif guest review

  • 8.0.Very good

    no received benefits. staff were always just doing their job. no value added services

    Kevin, 4 night family trip, Jan. 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Location, location, location. The bathroom is unique.

    Cuong, 5 night family trip, Jan. 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The location is second to none, within the entertainment

    5 night trip, Jan. 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fabulous location although extremely busy area at times (Don't try and catch trains near or during peak hour with luggage). Extremely friendly staff and great breakfasts.

    Josh, 3 night family trip, Jan. 10, 2020

    Verified Wotif guest review

  • 8.0.Very good

    My family of 4 (2ad, 2ch [8 and 10]) stayed here early January. The hotel is in the central hustle and bustle of Shinjuku, not far from the Robot Restaurant (we decided not to visit). We arrived at night and the first thing that hit us in our room was the long low window that looks out onto the city - it was like something out of Blade Runner - awesome! The Godzilla head was ok (nothing to write home about) and the hotel was clean and well presented. The area around is party central so the noise did filter up a little to the 25th floor (surprisingly) but nothing too bad. A good base of operations for the local area, not too far to walk from the train station either. Tons of places to eat and things to do a stones throw from the hotel.

    2 night family trip, Jan. 9, 2020

    Verified Expedia guest review

  • 6.0.Good

    Great location! Rooms are small but in need of a thorough clean. We were happy to not have our room attended everyday (beds made, etc), but they didn’t even change our water glasses. Check in was great, check out was not - I guess it just depends on who serves you? I wasn’t given an itemised bill to look over before checking out which was frustrating.

    4 night family trip, Dec. 30, 2019

    Verified Expedia guest review

  • 6.0.Good

    The hotel was in a great location within easy walking distance to Shinjuku station. The hotel was very clean and housekeeping was faultless. Unfortunately I did not find front desk staff very helpful. I arrived at around 6am after an overnight flight. Although my room was ready and available, they would not let me check in unless I paid a fee that was almost equivalent to a nights stay. At this stage I had booked a total of 6 nights stay at the hotel. The other issue that I experienced during my stay was with the wifi. It consistently dropped out. When I raised this issue with front desk they seemed quite disinterested. I am currently in Kyoto (in a hotel with fantastic staff). I was booked to spend another 2 nights at the Hotel Gracery before flying back to Australia but after my first four nights experience I cancelled and booked an alternative hotel.

    Susan, 4 night trip, Dec. 25, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent location clean and tidy great facilities

    2 night family trip, Dec. 23, 2019

    Verified Wotif guest review

See all 3,397 reviews