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1 room, 2 adults

Grand City Hotel

3.5-star3.5 stars
338 Queen’s Road West, (MTR Sai Ying Pun Station Exit B1), Hong Kong, Hong Kong SAR

3.5-star hotel within walking distance of University of Hong Kong
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Comfort
More comfort would be nice
Wellness Area
Wellness & sports facilities could be improved

Grand City Hotel

from A$51
  • Superior City View Room
  • Deluxe Hillview Twin Room
  • Deluxe Seaview Room
  • Seaview Suite

What’s around Grand City Hotel

Landmarks

  • In Western District
  • Victoria Harbour - 12 min walk
  • Hong Kong - Macau Ferry Terminal - 14 min walk
  • Soho - 17 min walk
  • Lan Kwai Fong - 23 min walk
  • University of Hong Kong - 7 min walk
  • Man Mo Temple - 13 min walk
  • International Finance Centre - 24 min walk

Getting around

  • Hong Kong Intl. Airport (HKG) - 34 min drive
  • Hong Kong Sheung Wan Station - 16 min walk
  • Hong Kong Central Station - 26 min walk
  • Hong Kong Austin Station - 4 min drive
  • Hong Kong Station - 28 min walk

At a glance

Key facts

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 32 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in for this property is based on the third floor.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Grand City Hotel’s small print

Also known as

  • Grand City Hotel Hong Kong
  • Grand City Hotel
  • Grand City Hong Kong
  • Grand City Hotel Hong Kong
  • Grand City Hotel Hotel Hong Kong

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand City Hotel

  • Does Grand City Hotel offer free cancellation for a full refund?
    Yes, Grand City Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Grand City Hotel?
    Sorry, there's no parking at Grand City Hotel.
  • Are pets allowed at Grand City Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Grand City Hotel?
    You can check in from 2 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Grand City Hotel?
    Yes. Nearby restaurants include 澄居 (1-min walk), Pasta Inn (1-min walk), and Saam Hui Yaat (2-min walk).

Recent reviews

Good 7.4 From 360 reviews

Good 6.0
Booked 6 nights seaview one bedroom suite at the top floor of the hotel. Not enough room for hanging clothes, very slim and shallow closet with only 2 clothes hangers provided. Got cubical storage unit in the living area though. Fairly small washing basin in the bathroom, shower cubical is big however no hook provided to hang clothes when going for a shower, no choice but to close the toilet seat and clean the lid before putting clothes on top of it. Got instant coffee machine in the living room but never use it. Very powerful air-conditioning and keep the room very cool in hot weather. Front counter staff was very helpful to offer late check out as requested.
au6 night romance trip
Very good 8.0
Decent hotel in the area
The room is a little cramped but no unusual for HK hotels. There's only shower gel and shampoo in the bathroom. Overall, it's not a hotel which you would spend your honeymoon but also good enough for solo travel for a few days. It is conveniently located about 50m away from a MTR station entrance and there's food left right centre of the hotel. The staff can answer all your questions.
au1 night trip
Very good 8.0
Good location. Front desk people are not friendly at all.
ca4 night trip
Good 6.0
the room is too small. and the others is ok. good value
Abby, ie2 night family trip
Very good 8.0
Decent Hotel, great location
Nothing to complain about, rooms are small even for HK standards, but they are fine.
Jan Hinrich, us3 night trip
Fair 4.0
An okay stay
Grand City Hotel is located in Sai Ying Pun, with an MTR station just across the street, ca 2 mins away. There are restaurants, cafés and local stores all around for your convenience - the location is good and avoids the heavy bustle of areas such as Central or Mongkok. The wifi is extremely bad. We had troubles using it between the times 6:00pm-01:00am, where it would keep refreshing or throw us out of the wifi. This was an extreme annoyance as you can not look up things to do the next day, or rewind in the evening after a busy day. The staff just provided with an 'everyone's using it, we cannot do anything about it' explanation, which to me personally is insufficient as I've stayed at considerably larger hotels where the wifi was working without issues. Cleaning was alright the first few days, and later it became sloppier. We were missing soap, hand towels, a dirty pillowcase was forgotten on the floor, and the beds weren't fully made. The hotel staff were however attentive, and were able to provide with the missing items when requested. Also the rooms are quite small and the beds are quite hard, and a bit difficult to get used to. Check-in and out went smoothly. All in all, it was an okay experience, but the wifi not working and cleaning were the biggest issues. I will unfortunately not return.
Susan, hk10 night family trip
Very good 8.0
Nice Hotel to stay on Hong Kong Island
It's a nice Hotel in terms of the price and cleanliness. This hotel is located in the western district of the Hong Kong Island. It's a nice hotel to stay except the local environment but can't complain for it's better than the other hotels nearby. This hotel only provides breakfast and Lunch but no dinner. So dinner has to go out to other restaurant.
Terence, ca13 night romance trip
Very good 8.0
Nice hotel in a great location
I stayed at the Grand City Hotel for 5 nights while doing a solo trip to Asia last month. Location is very convenient and close to the Sai Ying Pun MTR station. Rooms are small and look a bit outdated - not that big of a deal for a single person or couple. Bathrooms are nice. Some of the power outlets were not working and there is no desk to work from. Other than that, it was a great stay!
Alejandro, us5 night trip
Good 6.0
Family of 4 stayed for 4 nights
Our family (2 adults, 2 year old and 7 month old baby) stayed for 4 nights. The room was reasonably sized, a sofa bed in the living room and a double bed in the bedroom. Our toddler slept on the sofa bed no problems. Unfortunately our bed was rock hard and very uncomfortable. We didn’t ask the hotel for a baby cot as we had our own. The shower was rather strange, the drain was at the wrong end - since water does not flow uphill, it never drained. WiFi was very patchy, basically unusable. Local area well served by public transport (MTR, buses, minibuses and trams). Lots of restaurants nearby. Also plenty of laundry shops nearby. Breakfast didn’t look appealing for the price.
Sophie, hk4 night family trip
Exceptional 10.0
Very comfortable beds -Good value for price.
Very good location in HK. Close to underground Sai Ying Pun station and tram. Lots of restaurants European and locals. Small room but comfortable . Good beds and pillows - wifi -TV. We stayed 6 nights and enjoyed our stay. We will stay there again next visit. Try local restaurant CHAU KEE very good dim sum and French toasts ! on main road NOC coffee shop very european.
gb1 night romance trip

Grand City Hotel

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