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Hotel Alexandra

Photo gallery for Hotel Alexandra

View from room
Seasonal outdoor pool
Exterior detail
Breakfast, lunch and dinner served
Interior

Overview of Hotel Alexandra

Hotel Alexandra

4.5 star property
Luxury hotel with restaurant, near Sogo Causeway Bay
7.6 out of 10 Good
7.6/10 Good

128 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is AU$199
Price available on 13/6/2023
Map
32 City Garden Road, North Point, Hong Kong
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Seasonal outdoor pool
  • Room service
  • Conference centre
  • 5 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cots/infant beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In North Point
  • Kowloon Bay - 31 min walk
  • Victoria Harbour - 35 min walk
  • Hong Kong Convention and Exhibition Centre - 38 min walk
  • Times Square Shopping Mall - 3 min drive
  • Happy Valley Race Course - 3 min drive
  • Wan Chai Road - 3 min drive
  • Soho - 6 min drive
  • Lan Kwai Fong - 6 min drive
  • Hong Kong - Macau Ferry Terminal - 6 min drive
  • K11 Shopping Mall - 8 min drive

Getting around

  • Hong Kong International Airport (HKG) - 39 min drive
  • Hong Kong Fortress Hill Station - 3 min walk
  • Hong Kong North Point Station - 13 min walk
  • Hong Kong Causeway Bay Station - 21 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Jupiter Street Tram Stop - 5 min walk
  • Wing Hing Street Tram Stop - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Toast Box 土司工坊 - 2 min walk
  • Pret A Manger - 2 min walk
  • Harbour Grand Café - 1 min walk
  • Angus Café 半島冰室 - 2 min walk
  • Cali-Mex Bar And Grill - 1 min walk
Map

About this property

Hotel Alexandra

Putting you within a 10-minute drive of Hong Kong Convention and Exhibition Centre and Ocean Park, Hotel Alexandra offers an airport shuttle (available during limited hours) for HKD 150 per person. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Cafe A, which serves breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a fitness centre and a snack bar/deli. The property is only a short walk to public transportation: Fortress Hill Tram Stop is 4 minutes and Jupiter Street Tram Stop is 5 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 840 rooms
  • Arranged over 39 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (HKD 600 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 7:00 AM to 11:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 5 meeting rooms
  • Conference centre (9990 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2021
  • Fitness centre
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe A – This buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Refundable deposits

  • Deposit: HKD 1000 per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately HKD 132 for adults and HKD 99 for children
  • Airport shuttle service is offered for an extra charge of HKD 150 per person (one-way)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 March:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for HKD 440.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Valet parking costs HKD 600 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to November

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

Does Hotel Alexandra offer free cancellation for a full refund?
Yes, Hotel Alexandra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Alexandra?
As of 4 June 2023, prices found for a 1-night stay for 2 adults at Hotel Alexandra on 13 June 2023 start from AU$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Alexandra?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Alexandra?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Alexandra?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Alexandra?
Yes. Valet parking costs HKD 600 per day. Electric car charging is available.
Is an airport shuttle service offered by Hotel Alexandra?
Yes, an airport shuttle is available from 7:00 AM to 11:00 PM. The charge is HKD 150 per person one-way.
What are the check-in and check-out times at Hotel Alexandra?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel Alexandra and nearby?
Hotel Alexandra has a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near Hotel Alexandra?
Yes, there's an on-site restaurant, Cafe A.
What's the area around Hotel Alexandra like?
Hotel Alexandra is in North Point, a short 4-minute walk from Fortress Hill Tram Stop and 8 minutes' walk from Victoria Park.

Reviews

7.6

Good

8.0/10

Cleanliness

7.9/10

Staff & service

7.1/10

Amenities

7.3/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Stay
Enjoyed our stay at Hotel Alexandra. There's a brideway going to mtr. Rooms are clean but a bit small. All necessities complete except for lotion. Overall we had a great star!
Eileen Charm, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

fuyip, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff, great good, property is beautiful. We had a wonderful stay.
Verified Expedia guest review

8/10 Very good

Quiet and relaxing
Verified Expedia guest review

8/10 Very good

reasonable price for what you get
Verified Expedia guest review

10/10 Exceptional

Lok Yi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Verified Expedia guest review

8/10 Very good

Ka Man Anita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

sheung chi caleb, 3-night trip
Verified Expedia guest review

8/10 Very good

The environment was acceptable, easy transportation by MTR. A used soap was left in the soap holder , a slipper was found under the sofa. This gave me a poor impression on cleanliness.
yuk ling, 1-night family trip
Verified Expedia guest review