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Tokyu Stay Shibuya

3.0 star property
Take your pick of adventures: Explore Shinjuku Gyoen National Garden or experience Tokyo’s vibrant culture near Shibuya Crossing.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Point of interest
Interior
Residential Family Room (3-4 persons), Non Smoking
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
Main amenities
  • Housekeeping (on request)
  • Rooftop terrace
  • Breakfast available
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service
  • Multilingual staff
  • Luggage storage
Feel at home
  • Children stay free
  • Kitchenette
  • Private bathroom
  • Television
  • Washer/dryer
  • Blackout curtains
The price is AU$341
includes taxes & fees
22 Jan - 23 Jan

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Sofa bed - single
Blackout curtains
  • 47 sq m
  • Sleeps 10
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 47 sq m
  • Sleeps 8
  • 2 Large Single Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (1 Person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 47 sq m
  • Sleeps 1
  • 2 Large Single Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Residential Family Room Non smoking（bunk bed up to 6 people）

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non smoking（bunk bed up to 6 people）

  • Sleeps 6
  • 2 Single Sofa Beds and 2 Single Bunk Beds

View all photos for Standard Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Family Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

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Air conditioning
Laundry facilities
24/7 front desk
8.6 out of 10, Excellent, (1007)
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About the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045

What's nearby

  • Shibuya Crossing - 11 min walk
  • Yoyogi Park - 17 min walk
  • Tokyo Tower - 5 min drive
  • Shinjuku Gyoen National Garden - 5 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Tokyo (HND-Haneda) - 49 min drive
  • Tokyo (NRT-Narita Intl.) - 82 min drive
  • Shinsen Station - 3 min walk
  • Komaba-Todaimae Station - 13 min walk
  • Ikejiri-Ohashi Station - 14 min walk
  • Shibuya Station - 8 min walk
  • Naka-Meguro Station - 20 min walk
  • Yoyogi-koen Station - 22 min walk

Restaurants

  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪JOURNAL STANDARD relume - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪スパイスガーデン 渋谷店 - ‬1 min walk

About this property

Tokyu Stay Shibuya

Tokyu Stay Shibuya features a rooftop terrace and puts you within a 15-minute walk of Shibuya Crossing. You'll have free perks such as WiFi and wired Internet. Also, Tokyo Tower and Roppongi Hills are a short five-minute drive away. Fellow travellers say great things about the helpful staff and overall property condition. Public transportation is close by: Shibuya Station is only 8 minutes on foot.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 126 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2:00 AM
    • Contactless check-in and check-out are available
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7 AM–10:00 AM

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • To-go breakfast is offered for an extra charge of approximately JPY 1320 per person
  • Housekeeping is offered for an extra charge of JPY 1500

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

Does Tokyu Stay Shibuya offer free cancellation for a full refund?
Yes, Tokyu Stay Shibuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tokyu Stay Shibuya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Shibuya?
Sorry, there's no on-site parking at Tokyu Stay Shibuya.
What are the check-in and check-out times at Tokyu Stay Shibuya?
Check-in start time: 3 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Tokyu Stay Shibuya and nearby?
Recommended spots to visit include Shibuya Crossing (11-min walk) and Mori Art Museum (2.2 mi), along with Shinjuku Gyoen National Garden (2.4 mi) and Tokyo Tower (3.1 mi).
Does Tokyu Stay Shibuya have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Tokyu Stay Shibuya have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around Tokyu Stay Shibuya like?
Tokyu Stay Shibuya is a short 8-minute walk from Shibuya Station and 11 minutes' walk from Shibuya Crossing. Travellers love the hotel's prime location.

Tokyu Stay Shibuya Reviews

Reviews

8.8

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Marissa, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARISSA, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pablo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vincent, 3-night trip
Verified Hotels.com guest review

6/10 Good

The self check in machine didn’t function properly. It’s a hassle and ended up need staff to do check in. Limited cleaning was requested but they just hang a bag of towels outside of the room, didn’t go in the room to clear the trash bin. Washing machine inside the room is supposed to be a selling point, however the washer/ dryer is not very efficient. Location of the hotel is good.
Yan Chi Lana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent room and just a 10 min walk to the heart of Shibuya. Staff were very friendly and helpful.
Katrina, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natasha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mike, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room for business or longer stays, the in room washing machine was a game changer. More space than other Tokyo hotel, accessible from a quieter street off of Shibuya.
6-night business trip
Verified Hotels.com guest review

8/10 Very good

may, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hung, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Liked having the kitchen and washing machine in room.
Linda, 7-night family trip
Verified Expedia guest review

8/10 Very good

i stayed here for a week in September and this location in Shibuya was great. just far enough out to be a calmer area but walkable to the scramble or short walk to the IN line. Helpful staff that speak english and tons of restaurants and bars practically just outside the door. Their breakfast wasn’t my favorite but the bacon and egg onigiri from the market around the corner was. be sure to ask for a room at the front of the building to have any kind of view, but might be noisy from the road. i would stay here again or might try one of their other locations in Tokyo to explore a different neighborhood.
Christopher, 9-night business trip
Verified Expedia guest review

8/10 Very good

Positives- - relatively clean - location is amazing, close to the action but quiet at night - awesome supermarket right across the road - has a washer/dryer we used heaps! - plenty of aircon/ fan options Negatives- - don’t expect a kitchenette, it is the same as most hotel room facilities, had an electric hotplate but nothing to use on it, I didn’t pack utensils coming from Australia. - they tried to give me a downgraded room, fixed when takes to staff - bedding was horribly uncomfortable - it says our room could sleep 6, absolutely not. 1 adult, 2x kids max
Stacey, 5-night trip
Verified Expedia guest review

4/10 Fair

The room was damp and had a sewer smell. The sheets felt wet every night when you got into bed. The polyester comforter was stained. They did not replace the sheets or clean the room just new towels only when you placed the card outside your door. We stayed 5 nights with the same damp sheets were gross. The room size was nice I liked the room but the dampness and smell was not good.
Terry Ann, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Zelina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay. Good price and good amenities. Staff was super accommodating and friendly.
Gillian, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Comfortable and clean lodging. Plenty of restaurants and bars to explore. Hotel management was very helpful. Highly reccomend!
Esther, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had an amazing stay here with our 3 kids. Just a note that kids over 6 are counted as an adult and kids are “free” so this was helpful for our family of 5 as many hotels in Japan only Allow Maximum of 4. Amazing area, tons of great walkable dining, 12 minute walk to Shibuya crossing and safe! Albeit everywhere in Japan is safe. Rooms were so clean and comfortable. The hot plate was helpful to cook but they also had two markers downstairs for easy grab meals. Staff was super friendly and helpful.
8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Staff is Amazing. They are very friendly and helpful. Great location. Nice amenities. Will be back for sure if there are opportunities.
Theresia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Teresa, 2-night trip
Verified Expedia guest review

8/10 Very good

The room we stayed at was very clean, had table and chairs, spacious enough to fit all 4 luggages, washer/dryer in the room was great. Location is away from all the crowd and there’s nearby stores/market/restaurants. Will recommend this for groups and Shibuya is very nice compare to Shinjuku and Harajuku.
Cristy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This property was great. I would stay here again.
Mahyar, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Quiet enough and walkable to Shibuya Scramble
Phuong-Linh, 5-night family trip
Verified Expedia guest review