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Hotel Nautilus

2.5 star property
Hotel with outdoor pool, near Quinta Avenida
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Nautilus

Outdoor pool, open 9 AM to 8:30 PM, pool loungers
Interior
Standard Double Room
Reception
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free parking

Main amenities (9)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Cable TV service
  • Free self-parking
The price is AU$245
includes taxes & fees
4 Jan - 5 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 34 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Microwave
Coffee/tea maker
Minibar
  • 29 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite con Sofa Cama

Suite con Sofa Cama

Suite con Sofa Cama

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Microwave
Coffee/tea maker
Minibar
  • 29 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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Pool
Spa
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (880)
The price is AU$166
includes taxes & fees
4 Jan - 5 Jan 2025
Sofía by Bunik
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About the area

Map
20 Avenue Norte No 172 Esq Calle 6 Bis, Col Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 9 min walk
  • Playa del Carmen Maritime Terminal - 11 min walk
  • Mamitas Beach - 15 min walk
  • Playacar Golf Club - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km

Restaurants

  • ‪Logia Café - ‬2 min walk
  • ‪Vips - ‬1 min walk
  • ‪Babe’s Noddle & Bar New Location - ‬6 min walk
  • ‪Cafe Andrade - ‬1 min walk
  • ‪Comet 984 - 50's Diner - ‬2 min walk

About this property

Hotel Nautilus

When you stay at Hotel Nautilus, you'll be in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, Playa del Carmen Maritime Terminal and Mamitas Beach are within a 15-minute walk.

Languages

English, Spanish

At a glance

Hotel size

  • 25 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site parking is limited (max. 5 spaces per unit)
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Accessibility

  • Front entrance ramp
  • Smooth flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 8:30 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Nautilus playa del carmen
Nautilus playa del carmen
Hotel Nautilus Hotel
Hotel Nautilus Playa del Carmen
Hotel Nautilus Hotel Playa del Carmen

Frequently asked questions

Does Hotel Nautilus offer free cancellation for a full refund?
Yes, Hotel Nautilus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Nautilus?
Yes, there's an outdoor pool. Guests have pool access from 9 AM to 8:30 PM.
Are pets allowed at Hotel Nautilus?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Nautilus?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Nautilus?
Check-in start time: 3 PM; check-in end time: 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hotel Nautilus?
No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min walk) is nearby.
What is there to do at Hotel Nautilus and nearby?
Hotel Nautilus has an outdoor pool.
What's the area around Hotel Nautilus like?
Hotel Nautilus is in Downtown Playa del Carmen, a short 5-minute walk from Quinta Avenida and 9 minutes' walk from Playa del Carmen Main Beach.

Hotel Nautilus Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great property very affordable & staff was exceptional.
Olga, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Olga, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Michael Thomas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location close to everything - beach, shopping restaurants, situated in a really cool neighborhood, great staff, lovey balcony. Thank you, I had a great stay would definitely stay here again.
Veritas Ruiz, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was great and helpful. Location of hotel was near restaurants and shopping. I was able to walk everywhere I needed to go. Will absolutely book this hotel again soon.
Jesus, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel is pretty central, friendly helpful staff.
Richard, 1-night romance trip
Verified Expedia guest review

6/10 Good

The hotel itself is perfectly fine. We were well attended to, the only improvement would be more furniture as the room was like an empty space with just two beds. Two straight back chairs on the balcony. A small desk, no closet to speak of and no drawers at all. The location is great as it's near everything. However, it is very noisy throughout the night due to barking dogs! But with a pair of ear plugs, this was a good stay. Good security, with a gate locked at 11pm. Buzzer rarely needed, as the desk people were vigilant of our arrival.
Roger, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Sandra, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Rafael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos Alberto, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Away from the most touristy part of town..no elevator or breakfast
1-night trip
Verified Expedia guest review

8/10 Very good

AC didn't work in my room. Staff was told but it wasn't fixed.
1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

2/10 Poor

The only thing good, is that the hotel is located in a good spot. Parking sucked, we ended up parking blocks away from the location. We did not have a blanket, we asked and they said they had none. We had only 2 pillows. The room was so basic nothing on the walls. It looks nothing like the photo shown here. It was white walls on a concrete - not kidding - bed with a simple mattress on it. Would not stay here again.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good location Good staff Good conditions Clean everything
5-night family trip
Verified Expedia guest review

8/10 Very good

Good for Family of Five
We are a family of five with kids age 9 to 15. We were able to book a room with one queen and two full beds (their description says twin I think). With three kids, it was essential to have a room like this and the size of the room and the number of beds made this stay more comfortable. The hotel is two blocks from the main strip (5th Ave.) which was close enough but far enough to be quiet. Staff were friendly and helpul. The room had a/c and a fan which was nice but the cool air didn't seem to reach a section of the room in the "L" shape and our girls said it was too warm on their side while I was cold under the a/c. Other than a free floating table under the tv, the room is pretty spare. A desk and chair or a table with two chairs is really needed when you have this many people in one room. Aside from one towel rack in the shower, there was no place to hang bath and beach towels and bathing suits - this is a beach town! There is plenty of room for additional furniture. WiFi is available and worked ok but slow. Pool is small as they all are but great for kids to cool off in and it was right outside our room so could keep an eye on the youngest. No breakfast included. Parking is usually available. We're close to the Walmart! No refrigerator (but that seems pretty standard - it would be nice).
Verified Hotels.com guest review

6/10 Good

The hotel it self was good. It didnt have a fridge which was a bummer and there was a dog that kept us up all night that lived right behind the hotel, so we had to switch hotels.
7-night trip
Verified Expedia guest review

4/10 Fair

Misleading Hotel
The pool is tiny, the beds uncomfortable and the staff is rude. Our sheets were never changed and the trash was not emptied despite them "cleaning" every day.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Ivonne, 3-night business trip
Verified Hotels.com guest review

6/10 Good

+great location and staff - no wifi bad beds
The location was much better than the 5th ave hotels I've been to because it takes you slightly away from the chaos of 5th ave and puts you closer to great restaurants, the city square, and a Walmart. The lack of wifi for my week trip has more or less cemented the three star review. While the router can connect the internet itself was unavailable. The restaurants around the hotel connect fine so this definitely seems like something they need to work out with their ISP. The beds are pretty stiff which would be OK if they didn't also have plastic bed covers making them a bit too uncomfortable.
6-night trip
Verified Expedia guest review

8/10 Very good

Close to the beach (only a few blocks away walking). Close to restaurants.
2-night trip
Verified Expedia guest review

8/10 Very good

The from desk staff were very helpful and kind.
This is a very nice clean safe hotel. Many of the guests appeared to be Mexicans, some North Americans and quite quiet. Small pool.
Verified Hotels.com guest review

8/10 Very good

Clean, comfortable and close to town.
Hotel Nautilus was a great 1 night stay for us in Playa. the room was extremely clean and comfortable and just a few minutes walk to the main part of town and the beach. The pool area was a bit tight and not too inviting. Staff were helpful and let us leave our baggage until our room was ready.
Verified Orbitz guest review

10/10 Exceptional

Convenient for walking around Playa but affordable
Verified Hotels.com guest review