Wyndham Alltra Cancun All Inclusive Resort

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Overview of Wyndham Alltra Cancun All Inclusive Resort

Wyndham Alltra Cancun All Inclusive Resort

4.0 star property
All-inclusive beachfront aparthotel with free water park, near Chac Mool Beach

8.8/10 Fabulous

2,896 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is AU$522
Price available on 2/8/2022
Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500
Main amenities
  • 458 apartments
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 6 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach cabanas
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Refrigerator
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitisation guidelines

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • Chac Mool Beach - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 3 min walk
  • La Isla Shopping Mall - 17 min walk
  • Forum Beach - 19 min walk
  • Cancun Convention Center - 22 min walk
  • Caracol Beach - 25 min walk
  • Isla Dorada - 1 min drive
  • Tequila Museum - 2 min drive
  • Gaviota Azul Beach - 3 min drive
  • Marlin Beach - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

About this property

Wyndham Alltra Cancun All Inclusive Resort

At Wyndham Alltra Cancun All Inclusive Resort, you can spend time at the beach enjoying cabanas, volleyball, and beachside drinks, plus you'll be just steps from Chac Mool Beach. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, hydrotherapy, and reflexology. Dining choices include 7 restaurants and the 6 bars/lounges are great places to grab a cold drink. There's a free kid's club and a poolside bar, and apartments get the details right with free minibar items and premium bedding. The helpful staff and comfortable guestrooms get great marks from fellow travelers.

All-inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Property amenities

Beach

  • On the beach
  • Beach cabanas (surcharge)
  • Beach towels
  • Beach sun loungers

Pool/Spa

  • 2 outdoor pools
  • Sun loungers
  • Umbrellas
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Spa treatment rooms
  • Hydrotherapy
  • Sports massage
  • Deep-tissue massages
  • Manicures and pedicures
  • Body wraps
  • Prenatal massage
  • Reflexology
  • Facials
  • Body treatments
  • Hot stone massages

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • On site car rental

Family friendly

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Food and drink

  • Refrigerator
  • Coffee/tea maker

Dining

  • 7 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 beach bar and 1 poolside bar
  • Manager's reception (free)
  • Stocked minibar (free)
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available
  • Couples dining

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Eco-friendly toiletries
  • Free toiletries
  • Hair dryer

Entertainment

  • 55-inch plasma TV with cable/satellite service
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Terrace
  • Balcony or patio

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference space (5726 square feet)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the sea

Things to do

  • Fitness center
  • Free access to water park
  • Waterslide
  • Designer stores on site
  • Beach volleyball on site
  • Kayaking nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Theme parks nearby
  • Golf nearby
  • Sailing nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 458 rooms
  • 6 floors
  • Mediterranean architecture
  • Romance packages available
  • Recycling

Restaurants on site

  • Casa de Rosa
  • Viaggio
  • Ventanas
  • Azul
  • At Sunset

Special features

All-inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Panama Jack Resorts Cancun All Inclusive
Wyndham Alltra Cancun All Inclusive Resort Cancun

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Katrina, 3-night trip
Verified Hotels.com guest review

8/10 Very good

well, seems that the building is suffering from aging! I believe they are trying to maintain it so hard, but still you can see some imperfections here and there. The staff are very friendly and make everything available for you. The only downside I can tell is the food. Do not expect anything more than low end buffets. There are different nice and entertaining activities in and around the main pool.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rodaba, 1-night trip
Verified Hotels.com guest review

6/10 Good

Beatriz, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abaseen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Time Perfect Place
The resort a bit on older side but overall I loved it. Service was amazing. There weren’t a lot of guests so there was always available chairs at beach and pool. No wait for anything. No wait for restaurants. It was just overall absolutely wonderful. The staff were super pleasant and everyone was just happy. I suspect it was due to low guest numbers so I don’t know what it’s like when resort full. Now is perfect time to get in a getaway before everyone flocks back
Carrie, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Audrey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay!
I loved this hotel!!! The service was fantastic from the start. We loved our bartender Angel who went above and beyond our first night there. He reserved 2 cabanas for us for the next day. And kept checking in on us even though service at the pool was done for the night. He always was around in case something was needed. Alma from the cabanas made sure we had everything we needed. She checked in to make sure we were given drink service on time and that our view wasn’t blocked. And if anything was needed said to let her know. She cared about our stay. The restaurants were great!!! Iris made sure we had a table for the Azul even though they were pretty busy. She also cared enough to ask if anything could’ve been better. At the Casa de Rosa the waiter Jorge took very good care of us. So much that the next day at the pool he checked in on us. And later that night made sure we had a table for the Mexican fiesta. All around: the proximity and view is perfect!!! The pool is great only thing is no swim up bar and it’s not an infinity pool because that would be amazing but it was still a great time because the service was spectacular. And the pool was cool in the day and nice and warm at night. Which is also cool that they close down at 9. Usually pools close @6. We loved that!!!! The rooms were comfortable and the AC very cold. With a hammock in the balcony, ceiling fan, and a shower with a built in seat, handrails and the floor wasn’t incredibly slippery as others. Just great!
Erika, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

It was very nice and clean. The food and services was the best. I really enjoyed my experience here. I loved it
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Flávia, 7-night trip
Verified Hotels.com guest review