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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Aerial view
On the beach, white sand, beach cabanas, sun-loungers
7 outdoor pools, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)
7 outdoor pools, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)
7 outdoor pools, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)

Overview of Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

VIP Access

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

4.5-star property
Adults-only beachfront resort with spa, near Gran Coyote Golf

9.0/10 Superb

104 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • On the beach
  • Mamitas Beach - 18 min drive
  • Quinta Avenida - 11 min drive
  • Playa del Carmen Main Beach - 18 min drive
  • Playa del Carmen Maritime Terminal - 22 min drive
  • Playacar Golf Club - 27 min drive
  • Maroma Beach - 20 min drive
  • Xplor Theme Park - 20 min drive
  • Xcaret Eco Theme Park - 24 min drive
  • Ferry to Cozumel - 26 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.5 miles/20.1 km

Restaurants

  • Koh Thai - 18 min walk
  • Arezzo - 18 min walk
  • La Brasserie - 18 min walk
  • Coco's Cabanas - 9 min drive
  • Fonda Argentina - 10 min drive
Map

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and yoga, plus you'll have access to on-site beach volleyball. 7 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and manicures and pedicures. Market Cafe, one of 10 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious resort include 2 swim-up bars, a nightclub and a beach bar.

All-inclusive

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 485 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room, up to 10 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls and off-lead area available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site garage

Other information

  • Designated smoking area (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • 10 restaurants
  • 7 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Beach volleyball
  • Evening entertainment
  • Winery release events
  • Pool table
  • Golf lessons nearby

Working away

  • 5 meeting rooms
  • Computer station
  • Conference centre (11950 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • 18 holes of golf
  • Golf driving range on site
  • 7 outdoor pools
  • Shopping centre on site
  • Full-service spa
  • Nightclub
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Wine-tasting room
  • Vegan dining options
  • Vegetarian dining options

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Tablet computer

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities

Spa

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. The spa is open daily.

Dining

Market Cafe – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Bamboo – This poolside theme restaurant specialises in Asian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Bisou – Overlooking the pool and garden, this theme restaurant specialises in French cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Dos Almas – This poolside theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Seasoul – This beachfront theme restaurant specialises in seafood and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 65 per night
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only

Frequently asked questions

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive on 22 Feb 2023 start from AU$1,414, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Yes, there are 7 outdoor pools. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 10 lb per pet. There's a charge of USD 65 per pet, per night, and there's also a deposit of USD 65 per night. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as volleyball and beach yoga, and practise your swing on the tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Secrets Moxché Playa del Carmen - Adults Only - All Inclusive also has 2 swim-up bars, a nightclub and a Turkish bath, as well as beach cabanas and a garden.
Are there restaurants at or near Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Yes, there are 10 on-site restaurants, featuring al fresco dining, international cuisine and garden views. Nearby restaurants include Fonda Argentina (3.8 mi), Passion By Martin Berasategui (4.9 mi) and Fuego (4.9 mi).
What's the area around Secrets Moxché Playa del Carmen - Adults Only - All Inclusive like?
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is located a short 20-minute walk from Playa Xcalacoco.

Reviews

9.0

Superb

9.9/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.7/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Andrew, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Staff members are very friendly.
Alfred, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Amazing Staff , Many Wonderful Pools. No buffet in the evenings, Evening Dining was good but menus need more basic Items, most items were small plate and not for fussy eaters.
Barry, 7-night family trip
Verified Expedia guest review

2/10 Poor

Shannon, 5-night trip
Verified Expedia guest review

8/10 Very good

Gorgeous facility, incredible staff, and food. Our bathroom AC flooded and the pool/beach closed before 7.
Anne Elizabeth, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Matt, 4-night trip
Verified Expedia guest review

8/10 Very good

This resort is breathtaking, the initial views are amazing!! There are plenty of pools all around the property. So many places to choose how to relax and enjoy. Stayed in the preferred ocean view jr suite and it was a nice room with luxury touches. (The entire property is still really new). Great ocean view, easy to control lighting, in room and balcony seating with a great shower looking to the ocean as well. Mini bar was stocked with a few chips and candies however it would be nice to have a bit more variety of snacks available. Nice touches in the room that let you indicate Do Not Disturb or cleaning needed with the push of a button. Turn down service was a nice touch. Direst access to the beach with food and drinks right there!! Only have two suggestions for Moxché: 1. Get some seasoning on the food. The food in the restaurants was ok, but small portions that weren’t well seasoned. The best food was the late night tacos after the show and the bar/beach food. Some better flavored dishes would move the food from ok to good and maybe great. 2. A casual location for dinner. I don’t want to have to dress up (long pants and covered shoes are required) to eat dinner. Having a more casual dress code dinner option or even a buffet like they have for breakfast and lunch would be an valuable addition to property ALSO DONT TAKE THE TOUR, it’s a hard sales presentation. Take advantage of the private transportation to and from the resort,
Christopher, 3-night family trip
Verified Expedia guest review

8/10 Very good

Didn’t like that they’re selling all day everyday during your vacation - sales teams indulging into the same space you’re vacationing, buffet, room area, seems very tacky, that should be done specifically in a conference area not where people have paid to come and vacation - needs more or better entertainment
Angel, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Love the pools, Did not like had to ask for snacks and did not received any, did not get a room with outside tub .. other guest got tub that was with my group. Did not like there was no buffet for dinner.
tri, 4-night family trip
Verified CheapTickets guest review

10/10 Exceptional

Staff was amazing. Property was beautiful. Food was excellent. Not one complaint. Will definitely stay at a Secrets again.
Janelle Christine, 7-night romance trip
Verified Expedia guest review