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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Sofitel Dubai The Palm Luxury Apartments

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
East Crescent road, Dubai, 55558, United Arab Emirates

Luxury apartment with kitchen, near Aquaventure
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • A great hotel for families. Not too busy, plenty of space, and lots of water activities…Oct. 17, 2019
  • Comfortable, clean apartment. Very limited kitchen & cooking utensils (e.g. one set of…Sep. 12, 2018

Sofitel Dubai The Palm Luxury Apartments

from A$287
  • Family Apartment, 1 Bedroom, Kitchen, Sea View
  • Family Apartment, 2 Bedrooms, Kitchen, Sea View
  • Family Apartment, 1 Bedroom, Kitchenette
  • Family Apartment, 2 Bedrooms, Kitchenette

What’s around Sofitel Dubai The Palm Luxury Apartments

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 23 min walk
  • Dubai Marina - 5.4 mi / 8.6 km
  • Dubai Marina Mall - 9 mi / 14.4 km
  • Souk Madinat Jumeirah - 9.1 mi / 14.7 km
  • Skydive Dubai - 9 mi / 14.4 km
  • Dubai College - 7.3 mi / 11.7 km
  • American University of Dubai (AUD) - 8.4 mi / 13.5 km

Getting around

  • Dubai Intl. Airport (DXB) - 37 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 44 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 52 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Size

  • 182 apartments
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

The manager

The manager

Speaks: Arabic, Chinese, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish.

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 4 coffee shops/cafés
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 6
  • Indoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Surfing/boogie boarding on site
  • Waterskiing on site
  • Windsurfing on site
  • Skydiving nearby
  • Marina on site
  • Beach sunloungers
  • Children's pool
  • Spa tub
  • Beach umbrellas
  • Waterslide
  • Steam room
  • Beach towels
  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 13149
  • Conference space size (meters) - 1222
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Year Built – 2013
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian-cotton sheets
Things to enjoy
  • Separate dining area
  • Number of living rooms 1
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 44-inch LCD TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

So Spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bottega italiana Deli - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Manava - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Moana Seafood Restaurant - This seafood restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Maui Beach Restaurant - This beachfront restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Spa tub
  • Steam room
  • Kayaking on site
  • Surfing/boogie boarding on site
  • Waterskiing on site
  • Windsurfing on site

Nearby

  • Skydiving nearby

Sofitel Dubai The Palm Luxury Apartments’s small print

Also known as

  • Sofitel Dubai Palm Luxury Apartments Apartment
  • Sofitel Palm Luxury Apartments Apartment
  • Sofitel Palm Luxury Apartments
  • Sofitel Palm Luxury
  • Sofitel Dubai The Palm Luxury Apartments Dubai
  • Sofitel Dubai The Palm Luxury Apartments Apartment
  • Sofitel Dubai The Palm Luxury Apartments Apartment Dubai
  • Sofitel Palm Luxury Apartments Apartment
  • Sofitel Dubai Palm Luxury Apartments
  • Sofitel Palm Luxury Apartments
  • Sofitel Dubai Palm Apartments
  • Sofitel Dubai Palm Luxury
  • Sofitel Dubai Palm Luxury Apartments
  • Sofitel Luxury Apartments
  • Sofitel Dubai Palm Luxury Apartments Apartment

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 10 per accommodation, per night

Deposit: AED 500.00

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2100
  • New Year's Eve (31 December) Gala Dinner per child: AED 1300 (from 12 to 18 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Buffet breakfast is offered for an extra charge of AED 145.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 350 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sofitel Dubai The Palm Luxury Apartments

  • Does Sofitel Dubai The Palm Luxury Apartments offer free cancellation for a full refund?
    Yes, Sofitel Dubai The Palm Luxury Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sofitel Dubai The Palm Luxury Apartments?
    Yes, there's free self parking.
  • Is there a pool at Sofitel Dubai The Palm Luxury Apartments?
    Yes, there are 6 outdoor pools, an indoor pool, and a children's pool.
  • Are pets allowed at Sofitel Dubai The Palm Luxury Apartments?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Sofitel Dubai The Palm Luxury Apartments?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Sofitel Dubai The Palm Luxury Apartments?
    Yes, there are 7 onsite restaurants.
  • Is airport shuttle service offered by Sofitel Dubai The Palm Luxury Apartments?
    Yes, an airport shuttle is available. The charge is AED 350 per vehicle one way.

Recent reviews

Superb 9.2 From 234 reviews

Very good 8.0
Every was ok. Expect waiting too long for good car to pick us up from apartment to lobby
SALIM, ie1 night family trip
Exceptional 10.0
Beautiful hotel, great service
Beautiful hotel! Staff couldn’t have been more helpful. Breakfast was great with a big selection in the World Eatery. The room was amazing, everything quality and classy. Gym was also very good and the spa was also excellent. The food is pretty expensive at the hotel so generally better to head into Dubai for dinners if you don’t want to spend too much.
gb7 night family trip
Very good 8.0
Worst check in ever
I had the worst check-in in my life! And it’s after 50+ countries and hundreds of hotels! We arrived early (around 10 am) after a long haul flight with the baby so were quite tired, the lady at reception wasn’t friendly at all and started trying to sell all possible and impossible options even we asked her to do this later, as were were tired and the baby was unsettled, she just said “no, we must do it and discuss everyone now” and continued, eventually we bought some food vouchers, but the whole process of “the sale of the year” took more than an hour, which is unbelievable. And after that she said that there were no rooms available for early check in and we had to wait. Fine. We told her we were happy to pay but she said no and left. After we checked in at 3 pm I asked the guy who came with the baby bed of the hotel is really so full and there were no any more rooms like that, he said no, there are quite a few empty rooms for a while already.., so it’s just the lady wanting us to “suffer” a little more... We are often visitors to Dubai and although the hotel itself is quite good and the gardens are very nice I doubt we’ll stay here again.
Polina, gb8 night family trip
Very good 8.0
Best hotel in jumeira
Fantastic hotel with respectful staff..well trained staff
Motunrayo, gb2 night family trip
Exceptional 10.0
All the staff we came across were very courteous and helpful from the cleaners, the buggy drivers, reception staff, the ones at the doors of the hotel, etc. The pools were excellent and the children thoroughly enjoyed swimming in them. Overall, we really enjoyed our time at Sofitel The Palm Luxury Apartments and will love to go back again.
Shabnam, gb4 night family trip
Exceptional 10.0
ممتاز
athari, ie3 night family trip
Very good 8.0
wouldn't book again
Check in was very fast and easy, the room (apartment) was spacious. The bed was very dirty as the bed sheets had hair and dead flies and the bedroom area had a sewer smell that made us request to change the room, the hotel managment changed our room due to the bed being dirty and the foul smell. The apartment has little hot water so you wont be able to use the hot tub unless you like bathing in cold water, even when the hot water boiler switch was on all night we got hot water for 5 minutes only. The pool area is acceptable but the childrens pool is very small and filled with sand. Overall it was an OK stay nothing more, the room services takes a lot of time to attend to your needs and the car valet takes from 15-30 minutes to bring your car from their parking space Wouldn't book again, it's a one time experience only
SARAH, us2 night family trip
Exceptional 10.0
Amazing Beach Break on the Palm
Would highly recommend. Great stay in one of the apartments which was huge. Good selection of restaurants at the hotel and the beach was lovely. Next to the Atlantis so plenty of things to keep you occupied. Loved the buggies that got you round the hotel quickly. Only thing we didn’t like was having a night flight, arriving at the hotel early in the morning 9am and then having to wait until 3pm for check in.
gbRomance trip

Sofitel Dubai The Palm Luxury Apartments

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