Guests
All properties in Dubai, Dubai, United Arab Emirates

Sofitel Dubai Downtown

Luxury hotel with full-service spa, connected to a shopping center, near Emaar Square

  • Free WiFi and free parking
From
A$399

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Sofitel Dubai Downtown
  • Sofitel Dubai Downtown
  • Infinity Pool
  • Infinity Pool
  • Sofitel Dubai Downtown
Sofitel Dubai Downtown. Image 1 of 151.
1 / 151Sofitel Dubai Downtown
Sheihk Zayed Road, Dubai, United Arab Emirates
9.2.Superb.
  • Were pleased to get an early check in, staff were very helpful with directions

    Jan. 29, 2020

  • Amazing location.. clean rooms and beautiful buffet breakfast.. The staff were really…

    Jan. 27, 2020

See all 594 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Safe
Walkable
Convenient
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 350 guestrooms
  • Daily housekeeping
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available

What’s around

  • In Downtown Dubai
  • Emaar Square - 5 min walk
  • Burj Khalifa - 10 min walk
  • Dubai Opera - 11 min walk
  • Dubai Mall - 16 min walk
  • KidZania - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Luxury Room, 1 King Bed, Business Lounge Access
  • Junior Suite, 1 King Bed, View (Burj Khalifa View)
  • Club Suite, 1 King Bed, Business Lounge Access, View
  • Luxury Room, 1 King Bed
  • Club Suite, 1 King Bed, Business Lounge Access (Prestige)
  • Luxury Room, 1 King Bed, View (Burj Khalifa View)
  • Presidential Suite, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)
  • Luxury Room, 2 Single Beds
  • Luxury Room, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)
  • Luxury Room, 2 Single Beds, Business Lounge Access, View (Burj Khalifa View)
  • Luxury Room, 1 King Bed, View
  • Suite (Downtown)
  • Family Room, Multiple Beds
  • Room, Multiple Beds

What’s around

Landmarks

  • In Downtown Dubai
  • Emaar Square - 5 min walk
  • Burj Khalifa - 10 min walk
  • Dubai Opera - 11 min walk
  • Dubai Mall - 16 min walk
  • KidZania - 18 min walk
  • Dubai Fountain - 18 min walk
  • City Walk - 26 min walk
  • Dubai International Financial Centre - 33 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 12 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive
  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Business Bay Station - 18 min walk
  • Financial Centre Station - 28 min walk
  • Free area shuttle
  • Free beach shuttle
Profile: Downtown Dubai

Profile: Downtown Dubai

In Downtown Dubai, you can shop to your heart’s content at the Dubai Mall, one of the world’s largest and most visited, with over 1,200 stores—incredibly, it also contains an aquarium and a theme park. Outside, the famous Dubai Fountain amazes onlookers, with the movement of its waters choreographed to light and music shows.

You can’t miss the Burj Khalifa—at 160 stories, this skyscraper dominates Dubai’s futuristic skyline. Ride the elevator to one of its observation decks, where you’ll have a stunning 360-degree view of the city, as well as of the surrounding ocean and desert.

map
See on map
Sheihk Zayed Road, Dubai, United Arab Emirates

At a glance

Hotel size

  • This hotel has 350 rooms
  • This hotel is arranged over 31 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Caters to women only
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Free beach shuttle
  • Number of outdoor pools - 2
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Playground on site
  • Golfing nearby
  • Pool sunloungers
  • Sauna
  • Pool umbrellas

Working away

  • Business centre
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 14956
  • Conference space size (meters) - 1389
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 2014
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sofitel Spa. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Les Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Patisserie - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Wakame - This theme restaurant specializes in Asian cuisine. Open daily.

Mosaic Pool and Lounge - This bar is located by the pool. Open daily.

Inka - This theme restaurant specializes in Peruvian cuisine. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 145 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra bedsPay at property

  • Rollaway beds are available for AED 240.0 per night
  • Babysitting/childcare is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Also known as

  • Sofitel Dubai Downtown Hotel
  • Sofitel Dubai Downtown
  • Sofitel Dubai Downtown Hotel
  • Sofitel Dubai Downtown Hotel
  • Sofitel Dubai Downtown Dubai
  • Sofitel Dubai Downtown Hotel Dubai

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sofitel Dubai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 3 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 5 onsite restaurants, featuring international cuisine and poolside dining. Nearby restaurants include At.mosphere (10-min walk), Armani/Amal (10-min walk), and Armani/Deli (10-min walk).
  • Sofitel Dubai Downtown has 2 outdoor pools and 3 bars, as well as a spa and a Turkish bath.
9.2.Superb.
  • 10.0.Exceptional

    Convenient location, modern rooms & excellent food

    We paid extra to upgrade to a larger room with coastal views - definitely worth it. Buffet breakfast and buffet dinner were Exceptional am

    Bernadette, 3 night family trip, Dec. 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    no faults

    It was a beautiful hotel could not fault a thing

    Dawn, 1 night family trip, Nov. 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    WONDERFUL STAY. SUCH AMAZING STAFF NEVER TO MUCH TROUBLE TO ASSIST

    3 night family trip, Oct. 7, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Staff were not helpful and professional .. espically at the breaky buffet , food was terrible and staff just wanted to get you out

    3 night trip with friends, Sep. 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The service here was outstanding and the staff were very friendly and helpful. They went out of their to offer their assistance. Location was convenient near the metro and the mall, will definitely stay again if I return.

    3 night trip with friends, Aug. 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great pool, friendly staff, easy location to Burj Khalifa, Dubai Mall and Fountain

    Leroy, 4 night trip, Aug. 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location to Dubai Mall and Burj Khalifa. Beautiful and spacious room. Love it. Service is excellent.

    2 night romance trip, Aug. 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fabulous location and beautifully decorated rooms. It's always my go to hotel in Dubai.

    3 night business trip, Jul. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean and great location near Dubai Mall and Burj Kalifa. Staff were very friendly and attentive.

    3 night romance trip, Jul. 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Brilliant service and beautiful hotel close to downtown

    1 night romance trip, Jun. 29, 2019

    Verified Expedia guest review

See all 594 reviews