"Without exaggerating, this is probably the best international hotel I have ever stayed in. Completely saved my Cartagena trip. It was our first time to Cartagena, and we had booked another hotel which was so horrible, even with 3 days left we opted to this hotel and just checked out of there early.
From before we could even enter the building someone was already headed towards us to grab bags, billingual. Next, at the counter while waiting to get checked in, we are brought the most refreshing juice. As we finished bags are taken again and brought upstairs to our room.
We got the top floor room and the room was flawless. The way the AC is positioned central on the ceiling, the view was immaculate, the list of items to use/purchase was extensive and very well priced.
The included breakfast literally changed EVERY day. The basics of it stayed the same, but there were always different meats, bases, fruits available which kept it not feeling generic like usual and everything tasted amazing.
The staff, literally anywhere you go, the cleanliness of the building, the safeness and the location to easily get around town was just flawless. 10/10 if I ever go to Cartagena again I can't imagine staying anywhere else.
This hotel single handedly saved our trip. It was for my lady's birthday and even on her special day someone came up and delivered a plate with a mini cake just for her to say Happy Birthday and it wasn't even planned. All around thank you so much for the hospitality"
