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Charleston Santa Teresa Cartagena

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Experience the vibrant spirit of Cartagena at Charleston Santa Teresa Cartagena, where historic charm meets modern luxury. Unwind on the rooftop terrace or indulge in a rejuvenating spa treatment, followed by a delicious meal at one of three restaurants. With an outdoor pool and sun loungers, free in-room WiFi and helpful staff have left guests feeling pampered.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Airport transfer
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Free use of bicycles
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 3 meeting rooms

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Blackout curtains
The current price is AU$457
17 Aug - 18 Aug

Why we love this property

Work and play perfection
Placed in business and entertainment areas, this hotel features work facilities. Guests can later unwind at the spa, hot tub, and bar.
Fine dining paradise
The hotel boasts three restaurants with local and international dishes. Al fresco options showcase ocean views. Private dining is available for couples.
Spa escape and beyond
A full-service spa offers aromatherapy, body treatments, and massages. The property features a hot tub, steam room, and fitness space.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Grand Suite

A hotel room with a large bed, a wooden bench, a round side table, and a view of the city through the window.

Grand Suite

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, Courtyard View

A modern hotel room with a large bed, bedside tables, a bench, a desk, and a chair.

Classic Room, Courtyard View

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Queen Beds

A hotel room with two beds, a small table with chairs, a window with curtains, and a city view.

Superior Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, Balcony

A hotel room with a large bed, a desk, a chair, and a view of the outside.

Premium Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room

A modern hotel room with a large bed, a desk, a chair, and a dining area with a table and chairs.

Premier Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, two sofas, a round table, and a chair.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romantic Suite

A bedroom with a large bed, a wooden headboard, a blue ottoman, a round side table, and a chair.

Romantic Suite

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite

A modern hotel room with a large bed, a sitting area with wicker furniture, a dining table with a vase of flowers, and a blue lamp.

Master Suite

  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Queen Beds

A hotel room with two beds, a small table with a chair, a window with curtains, and a wall-mounted artwork.

Superior Double Room, 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Courtyard View

A hotel room with a large bed, a sofa, a small table with a lamp, and a mirror on the wall.

Suite, Courtyard View

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, Sea View

A modern hotel room with a large bed, a dining area with a table and chairs, and a view of the outdoors through the window.

Classic Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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9.6 out of 10, Exceptional, 1,000 reviews
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About the area

Map
Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 1 min walk - 0.1 km
  • San Pedro Claver Church and Convent - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Bolivar Square - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 12 min drive
  • Airport pickup service

Restaurants

  • ‪La Vitrola - ‬3 min walk
  • ‪Nia Bakery Coffee Shop & Cocktails - ‬3 min walk
  • ‪El Baluarte San Francisco - ‬6 min walk
  • ‪EL BARÓN - Café & Liquor Bar - ‬3 min walk
  • ‪Casa Pura - ‬2 min walk

About this property

Charleston Santa Teresa Cartagena

  • Located just 3.4 mi (5.5 km) from the airport, Charleston Santa Teresa Cartagena offers pick-up service (available 24 hours). Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace and a bar/lounge. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 87 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Lifeguard on-site

What to do

  • Shopping
  • Bike tour information
  • Use of nearby fitness centre
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2626 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPad
  • 55-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Terraza – This poolside restaurant specialises in local and international cuisine and serves breakfast and lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
Harry`s Cartagena – Overlooking the garden, this fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Plaza Santa Teresa – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 60.0 per night
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Cartagena Charleston Santa Teresa
Charleston Santa Teresa Cartagena
Charleston Santa Teresa Cartagena Hotel
Santa Teresa Cartagena Charleston
Charleston Hotel Cartagena
Hotel Santa Teresa Cartagena
Santa Teresa Cartagena
Charleston Santa Teresa Hotel
Charleston Santa Teresa
Charleston Santa Teresa Cartagena Hotel
Charleston Santa Teresa Cartagena Cartagena
Charleston Santa Teresa Cartagena Hotel Cartagena

Frequently asked questions

Does Charleston Santa Teresa Cartagena offer free cancellation for a full refund?

Yes, Charleston Santa Teresa Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Charleston Santa Teresa Cartagena?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.

Are pets allowed at Charleston Santa Teresa Cartagena?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Charleston Santa Teresa Cartagena?

Sorry, there's no on-site parking at Charleston Santa Teresa Cartagena.

Is an airport shuttle service offered by Charleston Santa Teresa Cartagena?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 35 per vehicle.

What are the check-in and check-out times at Charleston Santa Teresa Cartagena?

Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Charleston Santa Teresa Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (6-min drive) is nearby.

What is there to do at Charleston Santa Teresa Cartagena and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Charleston Santa Teresa Cartagena also has a Turkish bath.

Are there restaurants at or near Charleston Santa Teresa Cartagena?

Yes, there are 3 on-site restaurants, featuring al fresco dining, local and international cuisine and garden views.

What's the area around Charleston Santa Teresa Cartagena like?

Charleston Santa Teresa Cartagena is a short 5-minute walk from Walls of Cartagena and 6 minutes' walk from Clock Tower.

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Reviews

Charleston Santa Teresa Cartagena Reviews

9.4

Exceptional

9.8

Cleanliness

9.8

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, outstanding, and exceptional by multiple guests. (24 reviews)
  • The restaurant at this property offers excellent food, with many reviewers praising its quality, variety, and delicious flavors. (30 reviews)
  • The rooftop pool area is spacious, well-maintained, and offers breathtaking views of the city. (14 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Food
Restaurant
View
Breakfast
Flowers
Rooftops
Bed

Reviews

Verified

10/10 Exceptional

Staff was awesome and their suggestions for activities with two young kids were exactly what we needed it. The food was amazing and the hotel in general was more than we expected.
German, 4-night trip
Verified

10/10 Exceptional

The staff was very accommodating, very genuine in helping our every need. The spa was amazing, I had 2 massages with Maria, very good!
Steven, 5-night trip
Verified

10/10 Exceptional

Excellent service beautiful hotel
Ingrid, 3-night trip
Verified

10/10 Exceptional

Great hotel, very helpful concierge, great staff and continently located close to wonderful restaurants. The room was spacious and we truly enjoyed it
marjaneh, 4-night trip
Verified

10/10 Exceptional

Cortana is a great place to go party. Enjoy rest everything‘s there people beautiful the best and the best. Just the Immigration needs to get better. It is ridiculous lines in there Immigration, terrible -10.
Sonia, 3-night trip
Verified

10/10 Exceptional

Room was clean with excellent staff service. Amenities were cozy and comfortable. The location was unbeatable. If coming back to Cartagena definitely staying here again!!!
Manolo, 3-night trip
Verified

10/10 Exceptional

Great Staff. Helpful Concierge. Spotless room. Beautiful hotel. Awesome pool. Nice breakfast. Loved this place and am ready to visit again.
Comfy Alcove
Hotel at dusk
Kevin, 4-night trip
Verified

10/10 Exceptional

Clean room and very friendly staff.
Juan, 5-night trip
Verified

10/10 Exceptional

Clean rooms, excellent staff
Consuelo, 3-night trip
Verified

10/10 Exceptional

The hotel is absolutely beautiful. The pictures don't do it justice. The room was clean room and housekeeping was done twice a day. The front desk staff were kind and helped in every way they could.
Phylicia, 4-night trip
Verified

10/10 Exceptional

Great location, staff and property
Luis, 4-night trip
Verified

10/10 Exceptional

Fantastic service. Very luxurious and relaxed. I would only suggest that they put felt on the bottom of the chairs in the rooms.
Faranak, 3-night trip
Verified

10/10 Exceptional

Nice stay and friendly staff
Henry, 3-night trip
Verified

10/10 Exceptional

Great room, everything great so far
RAFAEL DOBRZYNSKI, 1-night trip
Verified

10/10 Exceptional

Great location and hotel
Alaedin, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel and ideally located within the walled city.
Roger, 2-night trip
Verified

10/10 Exceptional

Very nice. Great staff, perfect location, good restaurant.
Charles, 7-night trip
Verified

8/10 Very good

I got mixed feelings about given it a 4 star review but the menu is not simple. The staff is super friendly. The pool view to the city is amazing. The service is great. ,
LENER, 3-night trip
Verified

10/10 Exceptional

Excellent services good quality of amenities, the staff very good
Igor Yovanny, 6-night trip
Verified

10/10 Exceptional

Nice location, great hotel!
Casey, 5-night trip
Verified

10/10 Exceptional

I loved everything about it especially the location
abigail Jo, 1-night trip
Verified

10/10 Exceptional

Best service you could ask for.
Andres, 4-night trip
Verified

10/10 Exceptional

Great hotel friendly staff awesome location!
Julio, 5-night trip
Verified

10/10 Exceptional

Great stay, everything was excellent, cleanliness of the room, amenities, too much to list.
Guillermo, 5-night trip
Verified

10/10 Exceptional

The property is well located, easy to walk everywhere. Leonardo and Jesus at Reception were extremely welcoming and helpful during our stay. They were great with my 7 year son. Greeting him by name and always smiling. The rooftop pool is an oasis with breathtaking views — an incredible, relaxing space. Breakfast was something we looked forward to everyday. Excellent choices on the buffet, delicious coffee and made to order eggs and waffles. Kelly at the restaurant was super attentive. Security and the bell hop team always greeted us when came and went. The little details of the housekeeping staff were appreciated (turn down service at night!) Thank you for a wonderful stay.
View from rooftop pool
Restaurant
Rooftop Pool
Melanie, 3-night trip