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All properties in Cartagena, Bolivar, Colombia

Hotel Fenix Beach Cartagena

Beachfront hotel in Cartagena with outdoor pool and restaurant

  • Free full breakfast and free WiFi
From
A$212

Property renovations and closures

  • During renovations, the hotel will make every effort to minimize noise and disturbance.

Image gallery

  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
Pool. Image 1 of 82.
1 / 82Pool
Tierra Bomba Sector Punta Arena, Cartagena, 130018, Bolivar, Colombia
8.8.Fabulous.
  • it was different and comfortable. the staff worked so hard to give the best service.

    Jul. 20, 2021

  • I like how they had lots of seating for laying out by the water

    Apr. 22, 2021

See all 74 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • This property is undergoing renovations from December 14 2021 to December 19 2021 (completion date subject to change).
    • Free WiFi
    • Pool
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 16 smoke-free guestrooms
    • Daily housekeeping
    • On the beach
    • Restaurant and bar/lounge
    • 1 outdoor pool
    • Rooftop terrace

    For families

    • Premium TV channels
    • Television
    • Free toiletries
    • Garden
    • Terrace
    • Daily housekeeping

    What’s around

    • On the beach
    • San Fernando Fort - 3.3 mi / 5.3 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Double Room
    • Family Bungalow, 2 Bedrooms, Terrace
    • Panoramic Bungalow

    What’s around

    Landmarks

    • On the beach
    • San Fernando Fort - 3.3 mi / 5.3 km

    Getting around

    • Rafael Nunez Intl. Airport (CTG) - 6 miles/9.7 km
    • Area shuttle (surcharge)
    map
    See on map
    Tierra Bomba Sector Punta Arena, Cartagena, 130018, Bolivar, Colombia

    At a glance

    Hotel size

    • This hotel has 16 rooms
    • This hotel is arranged over 2 floors

    Arriving/leaving

    • Check-in time 3:00 PM-10:00 PM
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*

    Pets

    • Pets allowed*
    • Specific rooms only, restrictions apply*
    • 2 per room

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • No onsite parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free full breakfast daily
    • Restaurant
    • Bar/lounge
    • Beach bar
    • Swim-up bar
    • Poolside bar
    • Free reception
    • Coffee/tea in a common area

    Things to do

    • Ecotours on site
    • Fishing on site
    • Kayaking on site
    • Volleyball on site
    • Hiking/biking trails nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkelling nearby
    • Surfing/boogie boarding nearby
    • Windsurfing nearby

    Working away

    • Business centre
    • Number of meeting rooms - 1
    • Conference space
    • Conference space size (feet) - 205
    • Conference space size (meters) - 19
    • Conference centre

    Services

    • 24-hour front desk
    • Concierge services
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 7
    • Safe-deposit box at front desk
    • Rooftop terrace
    • Garden
    • Terrace
    • Library
    • Television in common areas

    Accessibility

    • In-room accessibility
    • Handrails in stairways
    • Closed captioned TV
    • Lever door handles

    Languages Spoken

    • English
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Ceiling fan
    • Minibar

    Sleep well

    • Blackout drapes/curtains
    • Premium bedding

    Things to enjoy

    • In-room massage available

    Freshen up

    • Shower only
    • Free toiletries

    Be entertained

    • 37-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

    Dining

    Onsite venue - This beachfront bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare.

    Recreation

    On Site

    • Ecotours on site
    • Fishing on site
    • Kayaking on site
    • Volleyball on site

    Nearby

    • Hiking/biking trails nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkelling nearby
    • Surfing/boogie boarding nearby
    • Windsurfing nearby

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

    Optional extras

    • Area shuttle service is offered for an extra charge
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children & extra bedsPay at property

    • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

    PetsPay at property

    • Pets are allowed for an extra charge of COP 30000 per pet, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 8:00 AM to 9:00 PM
    • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    Only registered guests are allowed in the guestrooms.

    This property does not have elevators.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit on site.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Diners Club and cash.

    Also known as

    • Hotel Playa Vista Tierra Bomba Island
    • Fenix Cartagena Cartagena
    • Hotel Fenix Beach Cartagena Hotel
    • Hotel Fenix Beach Cartagena Cartagena
    • Hotel Fenix Beach Cartagena Hotel Cartagena
    • Hotel Playa Vista
    • Playa Vista Tierra Bomba Island

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Fenix Beach Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no onsite parking at Hotel Fenix Beach Cartagena.
    • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
    • Yes, pets are welcome, with a limit of 2 per room. There's a charge of COP 30000 per pet, per night. Service animals are exempt from fees.
    • You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant that offers beachfront dining, local cuisine, and ocean views. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change).
    • No, this hotel doesn't have a casino, but Rio Cartagena Casino (2.8 mi) is nearby.
    • Have fun with onsite activities like kayaking, fishing, and volleyball. Additional recreation onsite includes ecotours and volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include beach cabanas and spa services. Hotel Fenix Beach Cartagena also has an arcade and a garden.
    8.8.Fabulous.
    • 8.0.Very good

      Nice place Amazing Staff a little outdtd furniture

      The staff works hard, and they are pretty nice with every one. The hotel is a little outdated, there are some issues in the rooms here and there, but are ok. The beach is not that good, but the accomodations they have in place are nice and help a lot. Did I mention the staff is amazing? The Food is tasty, but the options are not that many.

      GUSTAVO, 1 night family trip, Feb. 21, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great place! Recommended!!! The food is great, the breakfast is delicious! My only advice is to make the rooms a little bit lighter. Wonderful weekend! Thanks Fenix hotel!

      Paula, 1 night romance trip, Dec. 11, 2020

      Verified Expedia guest review

    • 2.0.Poor

      Not worth your money.

      Worst hotel experience. They tried to give me a room I did not book. A hotel that should not be supported. Not worth it. Trust me. Better to stay at a hotel in Cartagena.

      2 night family trip, Nov. 15, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      El staff es demasiado amable !! Todos fueron muy gentiles y muy cordiales!! Esperaba más del lugar la verdad , mucho mantenimiento la piscina con luces caídas dentro del agua ! En la zona de la playa toallas tiradas y botellas de trago de todo el día ! En los baños nunca hubo papel higiénico!! En las fotos que muestran la verdad nada que ver con lo que realmente es el lugar ! La habitación muy linda y limpia !!

      Camila, 3 night romance trip, Sep. 27, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      My partner and I really enjoyed our stay at Hotel Fenix Beach! It was the perfect getaway for a small vacation where our main focus was to unplug, relax, and get some sun. Freddy and his team were very welcoming and willing to accommodate requests for excursions into the city and to explore the island. The facilities were also beautiful and the food excellent. We will definitely return and bring friends!

      Tabatha, 4 night romance trip, Feb. 25, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Overall good, but could use some improvement

      There's a lot of potential for this hotel to be amazing. Gorgeous surroundings, but too much trash on the beach and "service" depends on server. They allow day guests to hinder the experience of hotel guests, i.e., no extra pillows, only 2 daybeds avail, 1 hour wait for lunch. It's unfortunate as I've stayed at a competing hotel, same island & had a more satisfying trip. 1) Ensure ALL reservations for meals & daybeds for hotel guests are FIRST. When you don't, your hotel guests paying 3x's as much as day guests end up feeling in competition with them. At your competition on the island, not once did I feel in competition for space/SERVICE. Day trip guests were not on premises during breakfast & all arrangements for hotel guests were made at that time or the day/night before. 2) Hotel guests are spending MUCH more than day trips. As a guest, NOT ONE TIME have I been told in a hotel that I could not have my personal bottle of "drinks" on the beach because the hotel has a bar. The hotel guest is CAPTIVE and MUST eat your food all day/night AND they're PAYING for a room; hence, there's no sensible reason to restrict consumption of personal beverages onsite. Simply bring a bucket for them, as day trippers are NOT hotel guests paying the price of a room plus MULTIPLE meals/drinks per day. This isn't a hostal, we're paying a PREMIUM price to stay there & should be allowed to drink what we want, after all, you're making VERY good money on every meal... just be respectful of that.

      Shannon, 3 night trip with friends, Dec. 25, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Great location and facilities. Bar and restaurant great. The room was clean but quite basic. Very quiet at night during the week and on Friday which was unexpected.

      Andrew, 3 night family trip, Dec. 18, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Fyre Fest meets Get Out

      This hotel was...less than ideal. We came in expecting a somewhat cheesy resort experience, but this was way worse than we thought. First of all, they were still building the place when we arrived. There was construction happening through the night, and then it would wake us up at 8 am the next morning -- which was especially rough since the mattresses in the rooms are rock hard and horrible. Service was lackluster at best, and the music they blast ALL DAY is AWFUL. There's no chill at all. Also the ocean is, sadly, incredibly polluted with plastic and other floating trash. It honestly felt like the place was constructed for wannabe instagram influencers, as long as they used LOTS of filters and cropping, without any real thought put into comfort or actual quality. There was very little communication about how to catch the boat to and from the island, and there was no flexibility on the timing at all. The resort is in also in a completely secluded area -- very few options to eat or drink or buy anything you might need except at the hotel, where it's all INCREDIBLY overpriced, especially for the quality. We ended up, thankfully, finding a great little shack down the beach run by a local woman who could not have been more friendly and wonderful, plus there wasn't any terrible music blasting. It was a welcome respite. The best thing about this place is the dogs who lovingly hang out with you at the beach and around the hotel. Would come back for them, but not much else.

      Katherine, 2 night trip with friends, Dec. 11, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Best service’s I ever had!! I love everything during my stay, I will definitely come back again.

      Yanis, 1 night romance trip, Dec. 11, 2019

      Verified Expedia guest review

    • 4.0.Fair

      -they never call us about the transport -the place isn’t the same as you see in the photos, it’s different. -they don’t have light in the pool( in the night it’s really dark). -the hotel it’s too expensive and don’t deserve spend the money in that hotel. -the only things I like was the staff they were really nice with us and the food( but it’s expensive as well) After we stay in there we realized there are more good hotels and a good prices!!

      Gloria, 2 night family trip, Dec. 4, 2019

      Verified Expedia guest review

    See all 74 reviews