Decameron Cartagena All Inclusive

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Beach
Pool
Outdoor pool
Outdoor pool

Overview of Decameron Cartagena All Inclusive

Decameron Cartagena All Inclusive

3.5 star property
All-inclusive beachfront property with outdoor pool, near Bocagrande Beach

7.0/10 Good

172 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
Cra 1a # 10-10, Bocagrande, Cartagena, Bolivar, 130001
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Outdoor pool
  • Beach towels
  • Beach bar
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Meeting room
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Bocagrande
  • Bocagrande Beach - 1 min drive
  • Cartagena de Indias Convention Center - 3 min drive
  • Ayala Center - 9 min drive
  • Clock Tower - 13 min drive
  • Blanca Beach - 67 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 10 min drive

About this property

Decameron Cartagena All Inclusive

3.5-star all-inclusive property in the heart of Bocagrande
Take advantage of a free breakfast buffet, a beach bar, and a terrace at Decameron Cartagena All Inclusive. This property is a great place to bask in the sun with a white sand beach and beach towels. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature ocean views and al fresco dining. In addition to shopping on site and 2 bars, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • An elevator, a 24-hour front desk, and smoke-free premises
  • Tour/ticket assistance
Room features
All guestrooms at Decameron Cartagena All Inclusive have perks such as premium bedding and air conditioning, in addition to amenities like safes and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Plasma TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Rowing/canoeing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 280 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite parking includes off-street options
  • Offsite parking within 328 ft (COP 30000 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • On the beach
  • Shopping

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Rowing/canoeing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Dining

Palenque - Overlooking the ocean, this steakhouse serves breakfast, lunch, and dinner.
San Carbón’ - This theme restaurant serves dinner only. Reservations are required. Open daily.
Príncipe Galeotto - This restaurant serves lunch and dinner. Open daily.
Boccaccio - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
CAFE SAN PEDRO - This theme restaurant serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Parking is available nearby and costs COP 30000 per night (328 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

All Inclusive Cartagena
Cartagena All Inclusive
Cartagena Decameron
Cartagena Decameron All Inclusive
Decameron All Inclusive Cartagena
Decameron Cartagena
Decameron Cartagena All Inclusive
Cartagena Decameron Hotel
Decameron Cartagena Hotel Cartagena
Decameron Hotel Cartagena
Hotel Decameron Cartagena
Decameron Cartagena All Inclusive All-inclusive property
cameron Cartagena Inclusive i
Decameron Cartagena All Inclusive Cartagena
Decameron Cartagena All Inclusive All-inclusive property

Frequently asked questions

Does Decameron Cartagena All Inclusive offer free cancellation for a full refund?
Yes, Decameron Cartagena All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Decameron Cartagena All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Decameron Cartagena All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Decameron Cartagena All Inclusive?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Decameron Cartagena All Inclusive?
You can check in from 3 PM - 5 PM. Check-out time is noon.
Is there an onsite casino at Decameron Cartagena All Inclusive?
No, this property doesn't have a casino, but Rio Cartagena Casino (13-min walk) is nearby.
What is there to do at Decameron Cartagena All Inclusive and nearby?
Decameron Cartagena All Inclusive has 2 bars and an outdoor pool.
Are there restaurants at or near Decameron Cartagena All Inclusive?
Yes, there are 4 onsite restaurants, featuring alfresco dining and ocean views. Nearby restaurants include Semolina (5-min walk), Chef Julian (7-min walk), and Gokela (9-min walk).
What's the area around Decameron Cartagena All Inclusive like?
Decameron Cartagena All Inclusive is a short 1-minute walk from Bocagrande Beach and 4 minutes' walk from Plaza Bocagrande Commercial Center.

Overall score and ratings

7.0

Good

7.7/10

Cleanliness

7.8/10

Staff & service

5.9/10

Amenities

6.6/10

Property conditions & facilities

6.7/10

Eco-friendliness

4/10 Fair

When I check in. I was given a room that was not even cleaned as yet but they gave me to keys to go up.. very disappointed when I went in the room very dirty. Very small, no closet space. The water barely ran to take a shower. The staff, very difficult to speak too because of the language barrier. Food was not great. You had to make reservations to eat breakfast, dinner and lunch very difficult because when you call to make reservations no on answers the phone.
Shivanna, 5-night trip with friends
Verified Expedia guest review

2/10 Poor

I speak English, only one staff personnel in the hotel spoke English, not even the doctor spoke English. This was the most horrific experience I ever had in my travels.
donna, 4-night trip
Verified Expedia guest review

6/10 Good

Either Expedia or the Hotel fail to inform us about requiere documentation (other than Government issue ID cards) for checking when traveling with children so the checking process was long and stressful, which thanks to the collaboration and good attitude of the staff was possible. Other wise I would have cancelled and go to a different hotel. The hotel have different dinning options in the all inclusive but their reservation system is a nightmare. When you are on vacations the last thing you want to do is have to wake up early to try to ge online to try to reserve your restaurant spot for breakfast, lunch and dinner before the website crash. This was something that could also be inform and take care of prior arrival or don’t use any RVP system at all.
Sheyla, 2-night family trip
Verified Expedia guest review

6/10 Good

The AC didn’t work ad we could not get them to fix it. No English speaking staff
Reynaldo, 5-night family trip
Verified Expedia guest review

2/10 Poor

Karla, 3-night trip
Verified Expedia guest review

4/10 Fair

SANDRA, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Great food excellent costumer service
Abel, 6-night trip with friends
Verified Expedia guest review

8/10 Very good

Olivia, 4-night trip
Verified Expedia guest review

4/10 Fair

Lack of communication and unprofessional front desk staff, the other staff was great, I believe they need to work on their communication better for their guest especially for people that are not from that country! To be all inclusive that food wasn’t that great, I should have stayed at the Hilton. No mini fridge no ice machine, only one roll of toilet paper it’s ridiculous. Lack of communication regarding the pool towels there is no staff on site after 6pm if you do not physically hand the towels to the staff they will not let you check out, they closed the front doors on me like I wanted to steal their towels they would have known if staff member that was present the next days saw towels on their area they could have run the cameras to see what guests Turned in their towels not hold them hostage! Unprofessional!!! I would advice read a book on how to communicate better and be more professional. Communication is an important key in any business that you run!!! Very disappointing, I’m on vacation not there to tell you to watch the cameras and see. That’s YOUR job not mines!
4-night trip with friends
Verified CheapTickets guest review

6/10 Good

5-night trip
Verified Orbitz guest review