Avenida 15 Norte No. 218, Esquina Calle 12, Col Centro, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 3 min walk
Quinta Alegría Shopping Mall - 5 min walk
Playa del Carmen Main Beach - 10 min walk
Mamitas Beach - 12 min walk
Playa del Carmen Maritime Terminal - 12 min walk
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km
Airport shuttle (surcharge)
Restaurants
Logia Café - 2 min walk
La Famiglia - 2 min walk
El Ranchito By Playa del Carmen - 1 min walk
La Cochi-loka - 4 min walk
La Chancla - 2 min walk
About this property
Hotel El Campanario
Hotel El Campanario puts you in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Mamitas Beach and Playa del Carmen Maritime Terminal are within a 15-minute walk.
Languages
English, Spanish
At a glance
Hotel size
16 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Children (9 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Room service
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Campanario
Hotel El Campanario
Hotel El Campanario Playa del Carmen
El Campanario Playa del Carmen
El Campanario Playa l Carmen
Hotel El Campanario Hotel
Hotel El Campanario Playa del Carmen
Hotel El Campanario Hotel Playa del Carmen
Frequently asked questions
Does Hotel El Campanario offer free cancellation for a full refund?
Yes, Hotel El Campanario does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Campanario?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel El Campanario?
Sorry, there's no on-site parking at Hotel El Campanario.
Is an airport shuttle service offered by Hotel El Campanario?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel El Campanario?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hotel El Campanario?
No, this hotel doesn't have a casino, but Riviera Gran Casino (1-min walk) is nearby.
What's the area around Hotel El Campanario like?
Hotel El Campanario is in Downtown Playa del Carmen, a short 3-minute walk from Quinta Avenida and 10 minutes' walk from Playa del Carmen Main Beach.
Hotel El Campanario Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
6.8/10
Staff & service
10/10
Amenities
7.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Very good
23 Sept 2024
I liked being close to the party part of town
Brendan
Brendan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Nov 2023
Muy buena ubicacion
NORMA GONZALEZ
NORMA GONZALEZ, 1-night business trip
Verified Expedia guest review
2/10 Poor
22 Feb 2022
AWFUL EVERYTHING! When we got to the hotel they’ve already sold our room.
Raul
Raul, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
20 Feb 2022
Orion
Orion, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Nov 2020
Kirkland
Kirkland, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 Mar 2018
good for price as standard hotel
nice price and location. disappointed to learn that their advertised beach club pases arent real, and not all the rooms come with kitchenette!These were deal breakers for me. I wouldn have booked elsewhere had I known.
Otherwise hotel is pretty good.
Cam
Cam, 8-night trip
Verified Expedia guest review
10/10 Exceptional
2 Sept 2017
Lovely place to stay in playa
A delightful place to stay from first arrival to exit. All were friendly and more than courteous. I stayed 12 days --will probably stay for at least a month next summer. I've no doubt that Claudia would have made sure that any issue was dealt with immediately but there really were no significant concerns at all. The rooms are simple but kept very clean. Absolutely great shower, lots of hot water. Has a full oven /stove and a refrigerator with cooking supplies. A microwave would have been more useful with so many affordable and fine places to eat. Wifi good enough to use for work & neflix. Just a 5minute walk to the beach. Near the hustle of Coco Bongo and 5th avenue yet I was never disturbed by noise. A lovely church across the street provided many evenings of pleasant music. Bring your own washclothes if they are a necessity but I lacked for nothing else. Never took a cab once while I was there. 7 mins to Walmart, 15 minutes from a great little gym, the 6th calle Evolve gym that the locals use which is a fraction of the cost of the gym by the beach. The new restaurant just opened on 12th, 50 yards towards 2oth is quite good as is the one across from Coco Bongo on the corner of 10th Ave and 12th. If you do choose to go to Coba, go on your own as while the tours are a good deal, they will rush you. If you're on a budget or not, do go to Donna Paula's on 6th between 10th &15th. 2 can eat grandly for 100 pesos. I could not imagine staying anywhere but El C next summer.
ALEX
ALEX, 12-night trip
Verified Hotels.com guest review
8/10 Very good
18 Aug 2017
Normal hotel for one night
It was only one night
Verified traveller
1-night romance trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2016
Good location to ADO bus station.Just a short walk to all amenities.Overall a good experience.I have booked this hotel three times in the past year
Verified traveller
Verified Expedia guest review
6/10 Good
17 Dec 2016
Centrally located hotel to everything.
Pro: Centrally located, two blocks from 5th Ave, one block from ADO bus station, 15 minute walk to beach, clean and roomy hotel room, good price.
Con: Accross the street from noisy church. Church bell rings loudly early in morning and church goers are loadly singing on microphone in morning and evening, no face towels or cups for brushing teeth.
Dave
Verified Expedia guest review
8/10 Very good
25 July 2016
One night at this hotel this is my second visit .Close to beach and Ado bus terminal.Very satisfied will book this hotel again on my way to and from Corozal Belize
Verified traveller
Verified Expedia guest review
4/10 Fair
20 Jan 2015
You got what you paíd
Need yo improved in the service
Tania
Verified Hotels.com guest review
6/10 Good
23 Apr 2012
Trip was not bad made the best of it.
There was phone service, staff did not speak English at all and could not get thru on the phone once I had to go to a local store to get a phone card to call the shuttle company for the return ride to the airport, I had paid them in advance when I got to Mexico had a ride to the hotel never got a ride back. This hotel is not on the beach as it look like online, also beds are very hard not comfortable at all.
COACH HORSE
Verified Expedia guest review
4/10 Fair
12 Nov 2011
Hotel El Campanario Playa Del Carmen
I can't recommend this hotel. The first room we were
given the air condition unit would not work and the
toilet had a leak on the floor. We asked to move and
were moved to a different room but the bathroom had an awful smell and we had to have room service
to come and clean it. The hotel is also being used for
long term rentals and was noisy late into the night.
Robert
Verified Hotels.com guest review
4/10 Fair
5 May 2011
Not impressed.
This hotel is in an okay location except there is a Church right next door. The bells start ringing every day at 7:30 a.m.! The rooms are very basic with no hot water in the bathroom or kitchenette sinks. The shower splashes all over the floor if you use any water pressure at all. There are better choices - don't bother with this one.
Jeff
Verified Expedia guest review
8/10 Very good
3 Apr 2011
Centrally Located
For what is was an excellent find. When I am staying at a hotel I want the room to be clean and comfortable and not expensive. This hotel fit the bill to the T. While it was a little noisy from the church across the street ringing its bells, this hotel did not dissappoint. Located near the main drag for restaurants and shopping and the beach.
Sal
Verified Hotels.com guest review
8/10 Very good
3 Feb 2011
would stay again.
I really liked this room for the price that we got it for. I was nervous because there weren't any reviews on it and it was so cheap, but when we go there it was a huge room with two beds and air conditioning and a great shower. My complaint is that it is next to a night club and if you like to sleep in the hours of 1130 and 330 then this is not the hotel for you. Also the lock on the door is questionable at best but just lock the valuables in the safe. Overall i would stay here again for sure
Katie
Verified Expedia guest review
6/10 Good
19 Jan 2011
Excellent for 1 or 2 nights.
This hotel is very conveniently located to everything. We have arrived very late, around midnight and had no problem finding it. Just 2 blocks up from the 5th and somewhat quiet. The room was very basic and clean, but that was all we needed as we stayed for 1 night only and had to leave early. The room even had a small kitchen area and a fridge, which is great for someone on the budget. We don't think the hotel has elevators, so pick accordingly.
When we arrived the staff asked us about our itinerary (which we forgot), and had hard time finding us in their system without it. No big deal.
Great and very inexpensive placed to eat around the hotel
Olga
Verified Expedia guest review
8/10 Very good
24 Feb 2024
YUKI
YUKI, 9-night trip
Verified Expedia guest review
4/10 Fair
17 May 2021
Desde el inicio fue todo una decepción, mi reservación no estaba y me hicieron pagarla nuevamente, en la habitación solo había un contacto de Luz apesar de que la habitación es grande. Muy mal servicio la verdad.
Alejandro
Alejandro, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
23 Jan 2018
Ricardo
Ricardo, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
5 Jan 2018
Buena ubicacion
El hotel esta bien ubicado la recepcion poco formal y la persona acargo poco cortes la habitacion limpia pero el baño tenia mucho olor a drenaje. Para una noche esta ok
pao
pao, 1-night trip
Verified Expedia guest review
6/10 Good
19 Nov 2017
Bien
Exelente hubicacion y y acceso falta estacionamiento pero en general estubo bien
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
29 Sept 2017
Francia
Francia, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
19 Aug 2017
Personal muy amable
Todo muy bien, el personal de administracion muy amable. Cualquier cuestion te la resuelven de inmediato. Estuve 3 dias muy agusto. Gracias