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Hotel La Joya

3.0 star property
Beach hotel in Isla Mujeres with spa, outdoor pool

Photo gallery for Hotel La Joya

Exterior
Exterior detail
Aerial view
Property amenity
Sports facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Airport transfer
  • Pool
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is AU$284
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace, Ocean View

View from room

Suite, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Garden View (with shared terrace)

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, (1001)
The price is AU$409
includes taxes & fees
18 Feb - 19 Feb
Izla Beach Front Hotel
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About the area

Map
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, QROO, 77400

What's nearby

  • Parque de los Suenos - 5 min walk
  • Punta Sur - 12 min walk
  • Isla Mujeres Sculpture Garden - 14 min walk
  • Dolphin Discovery - 5 min drive
  • Isla Mujeres Ferry Terminal - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 123 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Punta Sur - ‬12 min walk
  • ‪Mar Bella - ‬17 min walk
  • ‪IceBar Mexico - ‬3 min drive
  • ‪Kin Há Isla Mujeres - ‬6 min walk
  • ‪The Joint - ‬5 min walk

About this property

Hotel La Joya

Putting you within a 10-minute drive of Isla Mujeres Ferry Terminal, Hotel La Joya offers a private beach where you can enjoy beach umbrellas, beach massages and sunloungers. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Las Mañanitas serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Private beach access
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Full-service spa

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages. The spa is open daily.

Dining

Las Mañanitas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 7:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Also known as

Hotel Joya Isla Mujeres
Joya Hotel
Joya Isla Mujeres
Hotel La Joya Hotel
Hotel La Joya Isla Mujeres
Hotel La Joya Hotel Isla Mujeres

Frequently asked questions

Does Hotel La Joya offer free cancellation for a full refund?

Yes, Hotel La Joya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel La Joya?

Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 7:30 PM.

Are pets allowed at Hotel La Joya?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel La Joya?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel La Joya?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel La Joya?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.

Is there an on-site casino at Hotel La Joya?

No, this hotel doesn't have a casino, but PlayCity Casino (7.5 mi) and Royal Yak Casino and Sports Book (8 mi) are both nearby.

What is there to do at Hotel La Joya and nearby?

Have fun with nearby activities such as boat tours, scuba-diving and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel La Joya also has a garden.

Are there restaurants at or near Hotel La Joya?

Yes, Las Mañanitas offers international cuisine.

Does Hotel La Joya have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel La Joya like?

Hotel La Joya is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes' walk from Punta Sur.

Hotel La Joya Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Christina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 3-night trip
Verified Expedia guest review

8/10 Very good

I would give it 5 stars however the kitchen opens too late for bf and there is no coffee in the rooms. Also, felt the drinks were overpriced.
Virginia, 3-night trip
Verified Hotels.com guest review

8/10 Very good

We liked the property, the only thing I found odd was thy include a free continental breakfast which is coffee juice fruit bread..n yogurt..it’s more expensive on the menu than a traditional breakfast but thy don’t let choose ..I found that odd n wound up paying for the lower priced..
jon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was always very friendly and helpful. The property was quiet and beautiful. Would definitely recommend if you want a quiet getaway. Multiple restaurant/bars within walking distance as well as convenient store. Area was safe, we never had any issues in our 5 days staying here. We will be returning.
Sara, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Phillip, 1-night trip
Verified Expedia guest review

8/10 Very good

Lizbeth, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Third time staying here in 20 years. Its always a good time
Kurt, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Karen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Quaint little hotel- perfect stay for us to relax and unplug! Nothing fancy, but everything you need!
Skye, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The view
mark, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Just tucked away far enough from the world to be beyond peaceful, but close enough to get into town. With a bus stop literally at your door. This old school Mexican. So don’t come here looking for fake skyscraper hotels and pools full of thousands of people. Here it’s all about the best sunsets and chill vibes
charles, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Safe place
charles, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ashley, 1-night trip
Verified Expedia guest review

8/10 Very good

They are on the Ocean and have the best views, staff is friendly, and the property gives the old Mexican charm.Good for Insta Posts! Its a nice place but needs upgrades, we were for a night so could manage but in our room, the toilet door was faulty, TV was not working.
Punit, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Quiet area. Great view of the water and Cancun.
dorn, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Mixed feelings
Mixed feelings. The staff are really wonderful. But the room we stayed in was not very nice. The bedsheets were stained, the beds not comfy & everything felt tatty. Examples: the shower curtain was pretty dirty, there were chunks of wood out of the front door, the lampshade was super old and just looked generally run down. The shower was all over the place and water didn’t flow in a single direction. It needs a good lick of paint and some TLC. The breakfast was not great, a bowl of yogurt and some bread rolls is not ideal maybe some croissants and actual milk instead of powdered creamer would be a nicer touch! That being said if you want a quiet location this is great. The staff as I mentioned can’t do enough for you and are very kind. The place just needs a lil TLC although other reviewer photos I see are nicer than the room we had.
Sophie, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nice property. The staff is nice. But there are no services. Bar closed at 7. Dining room closed at 8. There is nothing in the vicinity of the property.
Daniel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Pros- beautiful setting with pool, aqua sea, tropical foliage, very good food on site, quaint hotel. Staff very helpful and hardworking, several restaurants and a small market within walking but we did enjoy our cart for both the hot day and windy day. Con’s- loud boats anchor off shore, same as on playa Norte where we stayed earlier. Rooms could use some upgrades- lampshades, curtains, simple things but room were definitely comfortable
Amy, 2-night romance trip
Verified Expedia guest review

6/10 Good

Beautiful views, stairs are uneven, things are just tired but the rooms are updated and pleasant.
Gwen, 2-night family trip
Verified Expedia guest review

2/10 Poor

Serena, 1-night trip
Verified Hotels.com guest review

8/10 Very good

our room was perfect loved the view. overall the property was just perfect. love the value. I just didn't care for the side next to the deck by the ocean. when I looked into the woods their was tons of beer cans and garbage. would of been nice not to have to look at the garbage when I was laying in the sun. we would go again and book the same place
Jacob, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The beachfront is great and the breakfast on the patio was a delight.
Daniel, 3-night romance trip
Verified Expedia guest review

8/10 Very good

The views are amazing
allison, 5-night family trip
Verified Expedia guest review