Guests
All properties in Puerto Aventuras, Quintana Roo, Mexico

Dreams Aventuras Riviera Maya - All Inclusive

All-inclusive beachfront resort with spa, near Puerto Aventuras Golf Club

  • Free WiFi and free parking
From
A$239

Image gallery

  • Deluxe Room, 1 King Bed, Garden View - Guest Room
  • Deluxe Room, 1 King Bed, Garden View - Guest Room
  • Beach
  • Room, 2 Double Beds, Ocean View (Preferred Club) - Bathroom
  • Deluxe Room, 1 King Bed, Garden View - Guest Room
Deluxe Room, 1 King Bed, Garden View - Guest Room. Image 1 of 52.
1 / 52Deluxe Room, 1 King Bed, Garden View - Guest Room
Km 269.5 Carretera Chetumal, Puerto Aventuras, 77750, QROO, Mexico
6.0.Good.
  • Amazing staff!!! Amazing pools!! Great food!

    Oct. 3, 2021

  • NO BEACH NEED TO ADRESS B 4 THE NEWS GETS OUT

    Sep. 25, 2021

See all 8 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Walkable
Quiet
Dining options
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 305 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

Feel at home

  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)

What’s around

  • On a private beach
  • Puerto Aventuras Golf Club - 18 min walk
  • Puerto Aventuras Marina - 18 min walk
  • Xplor Theme Park - 10.1 mi / 16.3 km
  • Xcaret Eco Theme Park - 10.6 mi / 17.1 km
  • Akumal Ecological Center - 12.6 mi / 20.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Family Room, Garden View
  • Deluxe Room, 1 King Bed, Pool View
  • Family Room, Ocean View
  • Deluxe Room, 1 King Bed, Ocean View
  • Room, 1 King Bed, Ocean View (Preferred Club)
  • Room (Deal of the Day - All Inclusive)
  • Deluxe Room, 2 Double Beds, Pool View
  • Deluxe Room, 2 Double Beds, Ocean View
  • Room, 2 Double Beds, Ocean View (Preferred Club)
  • Deluxe Room, 2 Double Beds, Marina View
  • Deluxe Room, 1 King Bed, Marina View
  • Room, 1 King Bed, Marina View (Preferred Club)
  • Room, 2 Double Beds, Marina View (Preferred Club)
  • Honeymoon Room, Hot Tub, Marina View
  • Deluxe Room, 1 King Bed, Pool Access
  • Family Suite, Pool Access

What’s around

Landmarks

  • On a private beach
  • Puerto Aventuras Golf Club - 18 min walk
  • Puerto Aventuras Marina - 18 min walk
  • Xplor Theme Park - 10.1 mi / 16.3 km
  • Xcaret Eco Theme Park - 10.6 mi / 17.1 km
  • Akumal Ecological Center - 12.6 mi / 20.3 km
  • Xel-Há Park - 18.4 mi / 29.6 km
  • Soliman Bay - 21.9 mi / 35.2 km
  • Tulum Mayan Ruins - 27 mi / 43.4 km

Getting around

  • Cozumel Intl. Airport (CZM) - 18.9 miles/30.3 km
map
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Km 269.5 Carretera Chetumal, Puerto Aventuras, 77750, QROO, Mexico

At a glance

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club (ages 3 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 6 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Basketball on site
  • Free bicycles on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkelling on site
  • Volleyball on site
  • Windsurfing on site
  • Golfing nearby
  • Parasailing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1646
  • Conference space size (meters) - 153

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 1989
  • Lift
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 3 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Premium food items
  • Premium/non-domestic alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Dream Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Basketball on site
  • Free bicycles on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkelling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Childcare is available for an extra charge
  • Babysitting/childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

Also known as

  • Dreams Puerto Aventuras Resort All Inclusive
  • Puerto Aventuras Resort
  • Dreams Hotel Puerto Aventuras
  • Dreams Puerto Aventuras Hotel Puerto Aventuras
  • Sunscape Puerto Adventuras
  • Sunscape Puerto Aventuras Riviera
  • Dreams Puerto Aventuras Resort Spa All Inclusive
  • Dreams Puerto Aventuras
  • Dreams Hotel Puerto Aventuras
  • Dreams Resort Puerto Aventuras
  • Dreams Puerto Aventuras Resort Spa
  • Dreams Puerto Aventuras Resort Spa All Inclusive
  • Dreams Aventuras Riviera Maya - All Inclusive Resort
  • Dreams Puerto Aventuras Resort Spa Optional All Inclusive
  • Dreams Puerto Aventuras Hotel Puerto Aventuras
  • Sunscape Puerto Adventuras
  • Dreams Puerto Aventuras All Inclusive
  • Dreams Puerto Aventuras Resort Spa All Inclusive
  • Puerto Aventuras Dreams

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Dreams Aventuras Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 6 onsite restaurants. Nearby restaurants include La Caleta (4-min walk), Ristorante Massimo (8-min walk), and Makito (8-min walk).
  • Have fun with onsite activities like kayaking, sailing, and windsurfing. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Dreams Aventuras Riviera Maya - All Inclusive also has a private beach, a sauna, and a steam room, as well as a picnic area and a garden.
6.0.Good.
  • 10.0.Exceptional

    I liked the shows, they were excellent. I didn't like that the restaurant schedule was unpredictable.

    Dianne, 7 night family trip, Sep. 18, 2021

    Verified Expedia guest review

  • 2.0.Poor

    This resort has recently been refurbished It is not completed. It should not have reopened. There were constant interruptions with banging, drilling. Clearly many items and areas are ready. We paid for Preferred ub. The Preferred bar was not available. In fact there were no Preferred features at this venue so should be removed from an option to purchase. I have many photos that show construction including holes in an elevator floor! However i must say the staff and food was great. I think doing the best they could with a rushed opening!

    Graham, 5 night trip with friends, Sep. 12, 2021

    Verified Expedia guest review

  • 2.0.Poor

    This property is not ready to receive guests. There are so many things that are not finished or not working. It is not relaxing when there are workmen drilling and hammering round the pool, or when you check in to have 3 SETS of engineers, workmen and maintenance people visit your room in the first hour. So many things are not ready including showers, steam room and sauna not working in the spa so you can’t shower before using the hydro therapy? Yuck! To cap it all on the 3rd day my husband opened the closet door and it fell off catching his elbow as it crashed to the floor. If that had been a child it could have killed them. I should mention that EXPEDIA did not mention anything on their website about ongoing construction or amenities being closed or not working and not because of COVID but because they were not finished. I lost count of how many electrical wires, pipes etc left hanging out of walls. On the plus side the staff were nice and generally the food was good. But, seriously I am soo disappointed in AM resorts for opening the property when it is so obviously not ready.

    Gillian c, 5 night trip with friends, Sep. 12, 2021

    Verified Expedia guest review

  • 6.0.Good

    Na

    Oktavia N, 4 night trip with friends, Sep. 11, 2021

    Verified Expedia guest review

  • 6.0.Good

    For starters the staff was awesome and their treatment towards the guest is excellent!! But on the downside the food was not good breakfast is always the same, the drinks are bad usually diluted with water to save money. Also their is no beach for swimming and their is point on staying in the Riviera Maya and one is unable to swim in the ocean.

    Jorge Oswaldo, 10 night romance trip, Sep. 6, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Randall C, 3 night trip, Aug. 31, 2021

    Verified Hotels.com guest review

See all 8 reviews