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Majestic Elegance Costa Mujeres – All Inclusive

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Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
12 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers

Overview of Majestic Elegance Costa Mujeres – All Inclusive

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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
Costa Mujeres beachfront property with 7 restaurants, spa

8.8/10 Fabulous

2,417 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400

Room options

About this area

What's nearby

  • On the beach
  • Playa Mujeres Golf Club - 9 min drive
  • Ultramar Ferry Puerto Juárez - 21 min drive
  • Norte Beach - 94 min drive
  • Cancun Mall - 24 min drive
  • Puerto Cancun Marina Town Center - 24 min drive
  • Plaza Las Americas - 24 min drive
  • Turtle Beach - 29 min drive
  • Langosta Beach - 31 min drive
  • Tortuga Beach - 32 min drive
  • Cancun Convention Center - 39 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 52 min drive

About this property

Majestic Elegance Costa Mujeres – All Inclusive

At Majestic Elegance Costa Mujeres – All Inclusive, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers. 12 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials and aromatherapy. Flavors, one of 7 restaurants, offers garden views and serves breakfast, lunch and dinner. Other highlights at this luxurious property include 6 swim-up bars, a free kid's club and a poolside bar. The helpful staff and restaurant get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Children's club

Entertainment

On-site entertainment and activities

Languages

Catalan, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 570 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • 7 restaurants
  • 6 swim-up bars
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Children's games
  • Toys

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Evening entertainment
  • Shopping
  • Pool table

Working away

  • 3 meeting rooms
  • Conference centre (8123 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Languages

  • Catalan
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Partially open bathroom
  • Jetted bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Children's club

Entertainment

On-site entertainment and activities

Spa

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Dining

Flavors – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mar House – This beachfront seafood restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro – Overlooking the garden, this bistro only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Don Jaume – Overlooking the garden, this steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the fitness facility
  • Children under 17 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards and cash.</p> <p>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>

Also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

Does Majestic Elegance Costa Mujeres – All Inclusive offer free cancellation for a full refund?
Yes, Majestic Elegance Costa Mujeres – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Majestic Elegance Costa Mujeres – All Inclusive?
As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at Majestic Elegance Costa Mujeres – All Inclusive on 6 Mar 2023 start from AU$1,025, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Majestic Elegance Costa Mujeres – All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there are 12 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Majestic Elegance Costa Mujeres – All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Majestic Elegance Costa Mujeres – All Inclusive?
You can check in from 3:00 PM - 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Majestic Elegance Costa Mujeres – All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
What is there to do at Majestic Elegance Costa Mujeres – All Inclusive and nearby?
On-site recreation at Majestic Elegance Costa Mujeres – All Inclusive includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Majestic Elegance Costa Mujeres – All Inclusive also has 6 swim-up bars, 12 outdoor pools and a sauna, as well as a Turkish bath and a garden.
Are there restaurants at or near Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there are 7 on-site restaurants, featuring beachfront dining, seafood and garden views. Nearby restaurants include Minino's (9.1 mi), La Catrina (9.1 mi) and Rolandi's (9.1 mi).
Does Majestic Elegance Costa Mujeres – All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Majestic Elegance Costa Mujeres – All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Nestor, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful!
The resort was amazing. The adult side had things to do, evening activities, the excuesion staff were pleasant to work with. The butler service was fantastic. It was a great place to relax
sarah, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly Recommend
Loved it! Food was incredible on top of gorgeous pools and beach. The room was clean and very comfortable. The service was out of this world. Went for a long weekend break for my birthday and they made it very special. Highly recommend!
Sarah, 3-night trip
Verified Hotels.com guest review

6/10 Good

Service was disappointing
Diamond, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was our first time in Mexico and I am so glad we went with the Majestic !!! It was gorgeous the property is very clean , and the beach is perfect!! Will definitely return again !!! We enjoyed our stay here !!!
Verified Expedia guest review

10/10 Exceptional

The swim up rooms
Verified Expedia guest review

10/10 Exceptional

Awesome
Verified Expedia guest review

10/10 Exceptional

Daniel, 6-night trip
Verified Expedia guest review

8/10 Very good

This was our second time at majestic and clearly we love it!! Booked a 1 bedroom suite on the elegance club side. Only downfall about the room was on of our toilets did not work properly. We had a butler Joel, who we didn’t see much but he did a great job of decorating our room for my bf’s birthday. Our favorites had to be Eric at the piano bar! He was amazing, I think his drinks were the best throughout the whole trip. And Lastly shout out to Archangel in the cigar shop! We’ll definitely be back for our 3rd visit
Tyler, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

LOVED IT! The staff was amazing and friendly. Design is simple and beautiful. 10/10!
Jordann, 6-night romance trip
Verified Expedia guest review