Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

5.0 star property
Playa del Carmen beachfront hotel with 6 restaurants, free water park

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Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma offers the ultimate beachfront getaway with a free water park, scuba diving, and 2 swim-up bars. Enjoy a rejuvenating spa treatment at NÁAY SPA or indulge in delicious meals at any of the 6 on-site restaurants. With free in-room WiFi and shopping on site, this luxury hotel is perfect for families; guests rave about the family-friendly amenities and helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Free children's club
  • Free airport shuttle
  • 24-hour health club
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The current price is AU$1,212
includes taxes & fees
3 Mar - 4 Mar

Why we love this property

Ocean views at your door
Sandy shoreline beckons at this beachfront hotel. A private walkway leads directly from the property to the inviting waters.
Water wonderland
This luxury hotel boasts a free water park, lazy river, and waterslide for aquatic fun. Pool cabanas await, along with 2 swim-up bars.
Wellness haven
Turn to the full-service spa for aromatherapy, body wraps, or deep-tissue massages. The 24-hour health club and garden walkway complete this relaxing retreat.

Room options

Available filters for rooms
Showing 30 of 30 rooms

Suite Superior with Sea View

  • 54 sq m
  • Sleeps 5

Suite Standard with Sea View

  • 54 sq m
  • Sleeps 5

Suite Premium with Pool View

  • 220 sq m
  • Sleeps 7

Penthouse, Oceanfront (SWIM-UP KING SUITE)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Suite, Oceanfront (SWIM-UP KING)

9.0 out of 10
Wonderful
(89 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

7.8 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Oceanfront (SWIM-UP QUEEN)

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Big Kahuna Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

Lair Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

Pineapple Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

Swim-up Oceanfront Pool Deck Level King Suite

  • Sleeps 5

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Single Murphy Bed

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 1 Single Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 1 Single Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite with Sea View

  • 128 sq m
  • Sleeps 8

Suite with Sea View

  • 128 sq m
  • Sleeps 4

Suite with Sea View

  • 128 sq m
  • Sleeps 4

Swim-up Oceanfront Pool Deck Level Queen Suite

  • Sleeps 4

Swim-up Oceanfront King Suite

  • Sleeps 3

Penthouse Swim-up Oceanfront Connecting Suite

  • Sleeps 5

Swim-up Oceanfront Connecting Suite

  • Sleeps 5

Swim-up Pool Deck Level Connecting Suite

  • Sleeps 5

Big Kahuna Suite

  • Sleeps 5

Penthouse Swim-up Oceanfront King Suite

  • Sleeps 4

the Lair Suite

  • Sleeps 5

Penthouse Swim-up Oceanfront Queen Suite

  • Sleeps 4

Swim-up Oceanfront Queen Suite

  • Sleeps 3

the Pineapple Suite

  • Sleeps 5

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About the area

Map
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 12 min drive - 6.7 km
  • Playa Paraiso Golf Course - 12 min drive - 7.1 km
  • Nicklaus Design Golf Course - 14 min drive - 6.4 km
  • Paradise Beach - 15 min drive - 7.1 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 16 min drive - 8.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 19.6 miles/31.6 km
  • Free airport shuttle

Restaurants

  • ‪El Mar Y Tierra - ‬9 min drive
  • ‪Don Miquel - ‬13 min drive
  • ‪La Hacienda - ‬11 min drive
  • ‪El Cocotal - ‬6 min drive
  • ‪Guacamaya Bar - ‬9 min drive

About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

With access to on-site scuba-diving, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is a great choice for your beach stay in Playa del Carmen. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 6 restaurants, and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 bars/lounges, a free airport shuttle and a lazy river. Fellow travellers say great things about the helpful staff and family-friendly amenities.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

At a glance

DONE

Hotel size

    • 280 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Free airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 2 swim-up bars
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's games
  • Changing table

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Scuba diving
  • Evening entertainment
  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Free water park
  • Full-service spa
  • Lazy river
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Náay Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

YACHT CLUB, WORLD CUISINE – On-site restaurant.
GOOD BURGER™ – On-site family restaurant. Open daily.
BIKINI BOTTOM BAR™ – On-site theme restaurant. Open daily.
PIAZZA™ – On-site family restaurant. Open daily.
On-site venue No. 5 – theme restaurant. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number OPERADORA GENTION SA DE CV

Also known as

Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma

Frequently asked questions

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offer free cancellation for a full refund?

Yes, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, there's free self parking.

Is an airport shuttle service offered by Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive and nearby?

Have fun during the warmer months with activities such as scuba-diving. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive also has 2 swim-up bars, a lazy river and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, there are 6 on-site restaurants.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Reviews

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

8.4

Very good

9.0

Cleanliness

8.8

Amenities

8.6

Staff & service

9.0

Property conditions & facilities

What guests liked

  • The park was great, with lifeguards and easy access to drinks and amenities. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Food
Room
Children
Service staff
Water park
Family friendly
Beach
Restaurant
Parks
Recreation

Reviews

10/10 Exceptional

Everyone did great
Julio, 3-night trip

10/10 Exceptional

Clean room everyday nice staff! Also the view is amazing!
Monica, 3-night trip

2/10 Poor

food was horrible, and also there in beaches, full of seaweed. the only thing the resort have is the waterpark, but there is not beach area…again food was horrible all restaurants, breakfast was ok, but the Italian place by the lobby sucks
Alex, 2-night trip

10/10 Exceptional

Rooms were amazing. Very clean and modern. The shows were great. Food was good. Water park safe and clean
Amandeep, 2-night trip

10/10 Exceptional

Great place, will definitely be going again.
Guadalupe, 3-night trip

10/10 Exceptional

Great beautiful place
Hortencia, 3-night trip

10/10 Exceptional

Will definitely be returning! Clean everything, amazing staff!
Estephany, 3-night trip

10/10 Exceptional

Great family time
Dunia, 5-night trip

10/10 Exceptional

the entire resort including water park was totally amazing
charles, 4-night trip

10/10 Exceptional

I loved this property it is modern, clean, and the food/drinks were excellent
zarekeia, 3-night trip

8/10 Very good

We enjoyed the property and the staff at the hotel and water park were excellent
Terrell, 4-night trip

10/10 Exceptional

Best vacation with kids!
Julia, 4-night trip

8/10 Very good

Great place to take the kids for vacation
Juana G, 5-night trip

10/10 Exceptional

Everything good
YUSMANY, 3-night trip

10/10 Exceptional

Nice
Edgar, 3-night trip

10/10 Exceptional

Great resort for families with kids of all ages.
Sharon, 4-night trip

10/10 Exceptional

Amazing Resort!
Camila, 3-night trip

10/10 Exceptional

Very kid friendly, and the staff was very accommodating!
Chase, 5-night trip

10/10 Exceptional

Enjoyed our time there.
Jeremy David, 8-night trip

10/10 Exceptional

Servers and our concierge were amazing
Jannet, 3-night trip

10/10 Exceptional

Ocean view
Joann, 2-night trip

10/10 Exceptional

super nice, clean & extremely comfortable
Alejandro, 4-night trip

10/10 Exceptional

I absolutely love this hotel perfect for kids and adults
Richelle, 4-night trip

10/10 Exceptional

very kid Oriented. Lots to do and every staff member was super nice
Yoscata, 3-night trip

8/10 Very good

The hotel's amenities and staff were nice, but the lack of a beach was a major letdown. If you are looking for a beach vacation, you might want to consider other options.
Cesar, 3-night trip