Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

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Beach
Water park
Pool
Water park

Overview of Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

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Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

5.0 star property
Playa del Carmen beachfront hotel with free water park and spa

8.0/10 Very good

200 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is AU$1,579
Price available on 5/7/2022
Map
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Free children's club
  • Free airport shuttle
  • 24-hour health club
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • Social distancing
  • Follows industry sanitisation guidelines

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Maroma Beach - 17 min drive
  • Puerto Morelos Town Square - 12 min drive
  • Puerto Morelos Reef - 12 min drive
  • Crococun Zoo - 11 min drive
  • Ojo de Agua Beach - 13 min drive
  • Puerto Morelos Beach - 14 min drive
  • Tres Rios Ecopark - 17 min drive
  • El Camaleon Mayakoba Golf Course - 15 min drive
  • Petempich Bay - 19 min drive
  • El Rey Polo Country Club - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive
  • Cozumel Intl. Airport (CZM) - 19.6 miles/31.6 km
  • Free airport shuttle

About this property

Nickelodeon Hotels & Resorts All Inclusive Riviera Maya

With access to onsite scuba diving, Nickelodeon Hotels & Resorts All Inclusive Riviera Maya is a great choice for your beach stay in Playa del Carmen. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 6 restaurants and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 bars/lounges, a free airport shuttle, and a lazy river.

All-inclusive

All-inclusive room rates at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 280 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 2 swim-up bars
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Water dispenser

Taking the kids

  • Children stay free
  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's games
  • Changing table

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Scuba diving
  • Evening entertainment
  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Free water park
  • Full-service spa
  • Lazy river
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator

Languages spoken

  • American (Sign language)
  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

All-inclusive

All-inclusive room rates at Nickelodeon Hotels & Resorts All Inclusive Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Spa

NÁAY SPA has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

YACHT CLUB, WORLD CUISINE - Onsite restaurant.
GOOD BURGER™ - Onsite family restaurant. Open daily.
BIKINI BOTTOM BAR™ & GOUR - Onsite theme restaurant. Open daily.
PIAZZA™ - Onsite family restaurant. Open daily.
LE SPATULA – MARKET DININ - Onsite theme restaurant. Open daily.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Property registration number OPERADORA GENTION SA DE CV

Also known as

Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels & Resorts All Inclusive Riviera Maya Hotel

Frequently asked questions

Overall score and ratings

8.0

Very good

8.9/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

ROBERTO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Giselle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El staff muy amigable con los niños , definitivamente una experiencia fabulosa para chicos y grandes. El parque acuático está padrísimo y las habitaciones también 👍
Pablo Antonio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nickelodeon Fun!
Our stay at Nickelodeon Resort was fun, my 2yo niece really enjoyed the character appearances. Food was good for the most part, my favorite was the Mexican party buffet. Service is good, still working out the kinks since they opened not so long ago, there were a few communication issues but they were resolved in a timely manner. Tristan, Abi, and Josselin were very attentive and provided all information required to be able to get the most out of our stay. The entertainment team is great, I would like to recognize Gaby, Irving and Zeus, they were always paying attention to my niece and organizing fun activities for her and other kids. The rooms are comfortable and spacious. Overall we had a fun and pleasant stay!
Lourdes, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great all inclusive for the Family!
Amazing place for the family and the staff are very friendly and accommodating! Our boys are excited to try and come back again!
Timothy, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Awful service
Such a bad experience with the customer service. It seems none of the employees know anything, so don't even bother asking, just try to figure things out for yourself. None of the food at the buffet restaurants have any name tags, you don't know what you are eating, especially for the ones that have allergies, beware! Even at the restaurants where you order off the menu, they don't properly describe what the food contains, so when we ordered a pasta with white wine, it turned out to be a pesto with nuts, my son allergic to nuts, it was awful. And when you book this hotel, don't expect a beach, it doesn't have one. The pools that connect to the bedrooms seems nice, but its not temperature controlled, so its freezing, all 3 days we stayed not a single person went into it. They water park, which you have to take a shuttle to get there, is much warmer. At the water park, where any person from any hotel can go, just have to pay the entrance has 4 food stations, 1 pizza, 1 hotdogs, 1 poke bowls, 1 beverage. We ordered pizzas, and it took 1 hr and 30 mins to be ready for pick up. And they are not large pizzas, these are small individual pizzas. Lots of guests complaining about the wait time for the food.
Pablo, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Marjan, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Impeccably clean resort. Food was above average with the fresh tacos and quesadillas being amazing! Overall layout is spread out but shuttles are always running and the walk is a nice alternative. The entertainment that Nickelodeon books is excellent! The acrobatics show was on par with cirque de soliel, not even exaggerating. Above all, the staff were all so friendly and helpful but not in an annoying overbearing way. We would love to go back soon and bring some friends!
Matt, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel was absolutely beautiful and extremely clean. The staff is all very attentive. The rooms as very accommodating for families, they are big and spacious. The balcony pool great perk. My kids had an amazing time!!
Cecilia, 1-night family trip
Verified Expedia guest review