Grand Riviera Princess All Suites Resort & Spa All Inclusive

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Beach
Beach
Beach
Suite With Jacuzzi and Outdoor Shower | Outdoor pool

Overview of Grand Riviera Princess All Suites Resort & Spa All Inclusive

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Grand Riviera Princess All Suites Resort & Spa All Inclusive

4.5 star property
Playa del Carmen beachfront aparthotel with 9 restaurants and water park

7.8/10 Good

1,927 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is AU$276
Price available on 4/10/2022
Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
Main amenities
  • 674 apartments
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 beach bars
  • 3 poolside bars and 9 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 12 outdoor pools and indoor pool
  • 4 spa tubs
  • Water park
  • Nightclub
  • Free children's club
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Grand Coral Golf Riviera Maya - 10 min drive
  • Quinta Avenida - 18 min drive
  • Mamitas Beach - 22 min drive
  • Playa del Carmen Main Beach - 21 min drive
  • Playa del Carmen Maritime Terminal - 25 min drive
  • Maroma Beach - 21 min drive
  • Playacar Golf Club - 28 min drive
  • Xplor Theme Park - 23 min drive
  • Xcaret Eco Theme Park - 26 min drive
  • Ferry to Cozumel - 28 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive
  • Cozumel Intl. Airport (CZM) - 13 miles/21 km

About this property

Grand Riviera Princess All Suites Resort & Spa All Inclusive


Property Location
When you stay at Grand Riviera Princess All Suites Resort & Spa All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya. This 4-star property is 5.2 mi (8.4 km) from Quinta Avenida and 5.8 mi (9.3 km) from Mamitas Beach Club.

Rooms
Make yourself at home in one of the 674 air-conditioned rooms featuring private spa tubs and plasma televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, a nightclub, and a water park (surcharge). Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy international cuisine at Buffet Verde, one of the property's many dining establishments, which include 9 restaurants and a coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 9 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.


Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This property features 5425 square feet (504 square meters) of event facilities. Free self parking is available onsite.

All-inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • On the beach
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Pool/Spa

  • 12 outdoor pools
  • Indoor pool
  • Umbrellas
  • Sun loungers
  • 4 spa tubs
  • Sauna
  • Steam room
  • Massages
  • 15 treatment rooms
  • Hydrotherapy
  • Hot stone massages
  • Deep-tissue massages
  • Body wraps
  • Facials
  • Outdoor treatment area
  • Couples treatment room(s)
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Reflexology

Internet

  • Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground

Restaurants on site

  • Buffet Verde
  • La Hacienda
  • La Vaquería
  • Mamma Mia
  • La Fondue

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 2 beach bars, 3 poolside bars and 9 bars/lounges
  • Manager's reception (free)
  • Stocked minibar (free)
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Free rollaway/extra beds
  • Pillow menu
  • Bed sheets provided

Bathrooms

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • Evening entertainment
  • Pool or billiards table
  • Table tennis table
  • Arcade/game room

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Desk
  • Conference space (5425 square feet)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Window screens
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Health club
  • 6 outdoor tennis courts
  • Nightclub
  • Water park admission (surcharge)
  • Volleyball on site
  • Kayaking on site
  • Beach volleyball on site
  • Tennis on site
  • Archery on site
  • Aerobics classes on site
  • Basketball on site
  • Snorkeling on site
  • Tennis lessons on site
  • Scuba diving nearby
  • Theme parks nearby

Safety features

  • First aid kit
  • Security system
  • Smoke detector

General

  • 674 rooms
  • 3 floors
  • Built in 2007
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals

Special features

All-inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Spa

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Vaquería - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Fondue - This theme restaurant serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu
Grand Riviera Princess All Inclusive
Grand Riviera Princess All Suites Resort Spa All Inclusive

Frequently asked questions

Does Grand Riviera Princess All Suites Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, Grand Riviera Princess All Suites Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Riviera Princess All Suites Resort & Spa All Inclusive?
As of 3 Oct 2022, prices found for a 1-night stay for 2 adults at Grand Riviera Princess All Suites Resort & Spa All Inclusive on 4 Oct 2022 start from AU$276, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Riviera Princess All Suites Resort & Spa All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Riviera Princess All Suites Resort & Spa All Inclusive?
Yes, there are 12 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Riviera Princess All Suites Resort & Spa All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Riviera Princess All Suites Resort & Spa All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Riviera Princess All Suites Resort & Spa All Inclusive?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability).
What is there to do at Grand Riviera Princess All Suites Resort & Spa All Inclusive and nearby?
Have fun with onsite activities like kayaking, archery, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, basketball, and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Grand Riviera Princess All Suites Resort & Spa All Inclusive also has 3 swim-up bars, 3 poolside bars, and a nightclub, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Grand Riviera Princess All Suites Resort & Spa All Inclusive?
Yes, there are 9 onsite restaurants, featuring international cuisine. Nearby restaurants include La Brasserie (2 mi), Arezzo (2.4 mi), and Casa del Lago (2.6 mi).
Does Grand Riviera Princess All Suites Resort & Spa All Inclusive have any outdoor private spaces?
Yes, each apartment features a balcony.

Overall score and ratings

7.8

Good

8.5/10

Cleanliness

7.9/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

Juan Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hector, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

We had to wait until after 4 pm to check in and check in time is 3 pm the room was dated the lights in the bathroom didn't work the safe didn't work the toilet backed up the first day the food was bland no seasoning the food just wasn't good the pool was dirty the were doing construction on the roof and everything was falling in the pool snd we had a room that walks out into the pool the shuttle from resort to Playa del Carman was a joke I will not stay here again
Lisa, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Francisco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Amazing
Mariaelena, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great for families! We had a wonderful stay
Morgan Montgomery, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff are very accommodating, room service is excellent, food are great . It’s just awesome.
Josephine Valerio, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

Excellent services All personal they care about your needs we really appreciate it well organized
Raudel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We very much like this resort. It is a great place especially for family with kids.
Dimitriy, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great food options and entertainment for the guest.
Jonathan, 6-night family trip
Verified Expedia guest review