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Moon Palace Cancun - All Inclusive

4.5 star property
Upmarket beachfront property with golf course, near Moon Palace Golf Club

Photo gallery for Moon Palace Cancun - All Inclusive

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Superior Junior Suite Golf Course - Kids & Teens Free | View from room
Aerial view
Superior Junior Suite Golf Course - Kids & Teens Free
Located near Riviera Cancun Golf Resort, Moon Palace Cancún - All Inclusive offers an unforgettable getaway with 27 holes of golf, a marina, and a vibrant nightclub. Enjoy beach volleyball on the white sand beach or unwind at one of the 7 outdoor pools with sun loungers. Previous guests rave about family-friendly amenities and helpful staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Golf course
  • On the beach
  • 16 restaurants and 11 bars/lounges
  • 9 swim-up bars
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is AU$739
includes taxes & fees
16 May - 17 May

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Garden View

Superior Deluxe Garden View

Superior Deluxe Garden View

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2020
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Ocean Front Suite - King Size Bed

Superior Governor Ocean Front Suite - King Size Bed

Superior Governor Ocean Front Suite - King Size Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • 111.17 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

Premium bedding, down duvets, memory-foam beds, free minibar

Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

Highlights

Balcony
Separate dining area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
  • 90 sq m
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite - King Size Bed

Superior Governor Suite - King Size Bed

Superior Governor Suite - King Size Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Junior Suite Golf Course - Kids & Teens Free

Superior Junior Suite Golf Course - Kids & Teens Free

Superior Junior Suite Golf Course - Kids & Teens Free

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 38 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite Garden View - Kids & Teens Free

Swim Up Suite Garden View - Kids & Teens Free

Swim Up Suite Garden View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Garden View - Kids & Teens Free

Superior Deluxe Garden View - Kids & Teens Free

Superior Deluxe Garden View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 90 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Premium bedding, down duvets, memory-foam beds, free minibar

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Separate dining area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
  • 90 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

9 outdoor pools, pool umbrellas, pool loungers

Moon Palace The Grand Cancun - All-inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.4 out of 10, Very good, 1,500 reviews
The price is AU$1,063
includes taxes & fees
22 May - 23 May
Moon Palace The Grand Cancun - All-inclusive
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About the area

Map
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500

What's nearby

  • Xoximilco - 9 min walk - 0.8 km
  • El Tinto Golf Course - 2 min drive - 2.3 km
  • Moon Palace Golf Club - 4 min drive - 1.5 km
  • Riviera Cancun Golf Resort - 14 min drive - 10.8 km
  • Delfines Beach - 15 min drive - 16.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 8 min drive
  • Tulum Intl. Airport (TQO) - 131 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lobby Bar - ‬8 min drive
  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪Grand Central Buffet - ‬8 min drive
  • ‪Momo teppanyaki Resturant - ‬8 min drive
  • ‪The Grill - ‬9 min drive

About this property

Moon Palace Cancun - All Inclusive

At Moon Palace Cancun - All Inclusive, you can spend time at the beach enjoying beach umbrellas, yoga and volleyball, plus you'll be within a 10-minute walk of Xoximilco. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Momo Teppanyaki, one of 16 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 9 swim-up bars, a golf course and a marina. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Miniature golf
Football
Volleyball
Children's club

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, German, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 1334 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free uncovered on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 16 restaurants
  • 11 bars/lounges
  • 9 swim-up bars
  • 2 coffee shops
  • Coffee/tea in a common area
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Lifeguard on-site

What to do

  • On the beach
  • Free beach club
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Basketball
  • Golf lessons
  • Golfing
  • Mini golf
  • Kayaking
  • Windsurfing
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Table football
  • Ping pong
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on-site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 16 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Golf course on-site
  • Golf driving range on-site
  • 7 outdoor pools
  • Designer shops on-site
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • Marina
  • Nightclub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Private indoor hot tub
  • Balcony

Freshen up

  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free long-distance and local calls
  • Desk chair

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

The on-site spa has 36 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Momo Teppanyaki – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required.
Agra – This theme restaurant specialises in Indian cuisine and only serves dinner. Reservations are required. Open daily.
Trattoria – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Los Caporales – This theme restaurant specialises in Mexican cuisine and serves breakfast and dinner. Open daily.
Riviera Maya – This theme restaurant specialises in Mexican cuisine. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (return)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 17 costs USD 26 (return)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun

Frequently asked questions

Does Moon Palace Cancun - All Inclusive offer free cancellation for a full refund?

Yes, Moon Palace Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moon Palace Cancun - All Inclusive?

Yes, there are 7 outdoor pools and a children's pool.

Are pets allowed at Moon Palace Cancun - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Moon Palace Cancun - All Inclusive?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Moon Palace Cancun - All Inclusive?

Yes, an airport shuttle is available. The charge is USD 26 per person return.

What are the check-in and check-out times at Moon Palace Cancun - All Inclusive?

You can check in starting at 3 PM. Check-out time is noon.

Is there an on-site casino at Moon Palace Cancun - All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are both nearby.

What is there to do at Moon Palace Cancun - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, windsurfing and volleyball, and practise your swing at the golf course. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Moon Palace Cancun - All Inclusive also has 9 swim-up bars, a nightclub and a water slide, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near Moon Palace Cancun - All Inclusive?

Yes, there are 16 on-site restaurants, featuring Asian cuisine.

Does Moon Palace Cancun - All Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub.

Does Moon Palace Cancun - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Moon Palace Cancun - All Inclusive like?

Moon Palace Cancun - All Inclusive is a short 8-minute drive from Cancun, Quintana Roo (CUN-Cancun Intl.) and 9 minutes' walk from Xoximilco.

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Moon Palace Cancun - All Inclusive Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Family friendly
Children
Sunrise
Booking
Luxury

What guests liked

  • The pool area is huge, entertaining, and peaceful, with many activities and amenities for all ages. (117 reviews)
  • Dining options were fantastic with delicious meals and excellent service at the resort. (60 reviews)
  • The all-inclusive package offered a wide variety of dining choices, top-shelf liquor, and endless activities for a hassle-free vacation experience. (36 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hospitality..amazing food..load of fun

We had an amazing experience during our stay at Moon palace. This resort has a lot to offer for adults and children of all ages. Big pools, pool side bars, food, kids pool, play room, full spa … list goes on and on. Staff was super friendly, welcoming and really taking care of all the guests. great food options - more than what you can eat buffet and bunch of fine cuisines. Can’t wait to go to one of palace group resorts around the would again!
Ankit, 6-night trip

10/10 Exceptional

Great place!!
Aaron Michael, 4-night trip

10/10 Exceptional

Great family vacation

Lots of activities and things to do for our kids (ages 4, 6, 8). Everyone has a really good time. We really enjoyed the food, I have a food allergy and all of the all inclusives ice been to they were the best at dealing with it. We would definitely go back to a palace resort.
10-night trip

10/10 Exceptional

Great stay
J.H, 3-night trip

10/10 Exceptional

Great Overall stay. The food was delicious. The staff was very nice. We very much enjoyed our trip.
Chad, 8-night trip

10/10 Exceptional

Such a beautiful experience. Super friendly workers everywhere you go. Golf cart drivers always ready to help and guide. Especially want to say Rafael and Rogelio were attentive, kind and respectful
Silvana, 2-night trip

8/10 Very good

Our family had a wonderful time and enjoyed all of the pools and beach!
Deana, 4-night trip

10/10 Exceptional

Staff is amazing, a lot of activities everyday and the food was great.
Jared, 7-night trip

8/10 Very good

Beautiful luxurious hotel with many restaurants.
Annette, 2-night trip

10/10 Exceptional

Enjoyed our stay at Moon Palace Sunrise. Visited both the Grand and Nizuc during our stay and each resort is top notch
Denise, 5-night trip

10/10 Exceptional

Best Resort visit ever

The stay at the Moon Palace Sunrise hotel was absolutely fabulous. Everything from digital communication to friendly, personal services was incredible. Every member of the Moon Palace team was friendly, and very helpful. This was the most pleasant experience with a hotel every. This was really value for money.
Eric, 7-night trip

10/10 Exceptional

Just stayed for one night before flying out and we liked it
Nageshwar, 1-night trip

10/10 Exceptional

Amazing experience!!
Sunil, 4-night trip

10/10 Exceptional

Huge property
Jeffrey, 4-night trip

8/10 Very good

Clean and spacious
Monica, 3-night trip

10/10 Exceptional

Amazing property however the food was okay especially for vegetarians
Ashish Sharad, 4-night trip

10/10 Exceptional

It has a beautiful outdoor pools and outdoor bars
DUNG, 4-night trip

10/10 Exceptional

Very nice resorts with lots of pools and great restaurants to enjoy special dinners. Kids loved activities provided within resort.
Gurpreet, 6-night trip

10/10 Exceptional

nice experience, will visit again
miriam, 7-night trip

6/10 Good

The dining was average compared to other resorts I’ve been at.
Ryan, 4-night trip

10/10 Exceptional

The property itself is massive with 3 resorts on site
Jas, 7-night trip

10/10 Exceptional

We had a great time in Cancun thanks to you
Chris, 4-night trip

10/10 Exceptional

Moon palace is excellent property.
Sanket Subhash, 4-night trip

10/10 Exceptional

Amazing hotel with my 8 and 12 yr old. Awesome shows every night restaurants with huge variety pool had something for everyone, main pool great entertainment, calm ocean, beach volleyball and bikes to ride through property. Staff great! .
JAIME, 6-night trip

10/10 Exceptional

It was a great experience. We will definitely go back :)
Melissa Fonseca, 4-night trip