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La Reina Roja Hotel Boutique

3.5 star property
Adults-only hotel with outdoor pool, near Quinta Avenida
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for La Reina Roja Hotel Boutique

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Front of property
Reception
Reception
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Beach sunloungers
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Car hire on-site
  • Front desk safe

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Satellite TV service
The price is AU$89
includes taxes & fees
9 Jan - 10 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Highlights

Air conditioning
Smart TV
Ceiling fan
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
Satellite channels
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Thematic Suite

Thematic Suite

Thematic Suite

Highlights

Individually decorated
Air conditioning
Smart TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, (883)
The price is AU$122
includes taxes & fees
8 Jan - 9 Jan 2025
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 2 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.7 km

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Señor Frogs - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Bar Loco Playa del Carmen - ‬2 min walk

About this property

La Reina Roja Hotel Boutique

La Reina Roja Hotel Boutique features a rooftop terrace and puts you only steps from Quinta Avenida. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at La Bien Querida, which serves breakfast. Other highlights at this boutique hotel include a poolside bar, a snack bar/deli and a terrace.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 63 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • Beach nearby
  • Use of nearby fitness centre
  • Bike rentals nearby
  • Golf lessons nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool
  • An indoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • 42-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

La Bien Querida – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of USD 20

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool or hot tub

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Reina Roja
Reina Roja Hotel
Reina Roja Hotel Playa del Carmen
Reina Roja Playa del Carmen
Reina Roja Hotel Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Does La Reina Roja Hotel Boutique offer free cancellation for a full refund?
Yes, La Reina Roja Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at La Reina Roja Hotel Boutique?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at La Reina Roja Hotel Boutique?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at La Reina Roja Hotel Boutique?
Sorry, there's no on-site parking at La Reina Roja Hotel Boutique.
What are the check-in and check-out times at La Reina Roja Hotel Boutique?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge of USD 20. Contactless social distancing and check-out are available.
Is there an on-site casino at La Reina Roja Hotel Boutique?
No, this hotel doesn't have a casino, but Riviera Gran Casino (10-min walk) is nearby.
What is there to do at La Reina Roja Hotel Boutique and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about.
Are there restaurants at or near La Reina Roja Hotel Boutique?
Yes, there's an on-site restaurant, La Bien Querida.
What's the area around La Reina Roja Hotel Boutique like?
La Reina Roja Hotel Boutique is in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 6 minutes' walk from Mamitas Beach.

La Reina Roja Hotel Boutique Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

Don't stay here!
Let's see, There's no windows in the room! The WiFi went down my second night and never came back. Pool was closed. They were Jack hammering with work. I left a very expensive dress shirt when I checked out. Went back the next day a it's gone. Stolen!
david, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Weird but ok
Sean, 2-night trip
Verified Hotels.com guest review

2/10 Poor

LUCIE, 2-night trip
Verified Expedia guest review

8/10 Very good

Todo bien solo si un poco mas de limpieza en las sabanas
Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very good

You get what you paid for , don’t expect much
Carlos, 2-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

dain, 1-night trip
Verified Expedia guest review

8/10 Very good

The staff was not able to call a taxi. That should be a service that concierge cab handle, especially with it being a busy tourist area.
Tawana, 1-night romance trip
Verified Expedia guest review

6/10 Good

Well first room toilet doesn’t work second room ac doesn’t wok open bar till 6 pm an no one was there to give me drinks I will prefer book other hotel
Verified Expedia guest review

10/10 Exceptional

The staff was amazing. Hotel was very clean. Very walkable to restaurants, shopping and the beach.
Shelley, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Such a nice hotel in Playa Del Carmen. Staff is very friendly. Natalia was great. She helped with everything we needed. Room is unique, sexy and comfortable. Rooftop is such a vibe! Loved the Open Bar on beers. Close to 5th Ave which is close to everything.
Diego, 3-night trip
Verified Expedia guest review

6/10 Good

Not a bautique hotel.
George Dennis, 8-night romance trip
Verified Expedia guest review

4/10 Fair

The property itself was dilapidated and not maintained at all with floor boards popping out when you walk in upon entry. The lobby bathroom was poorly lit and did not have paper towels in the dispensers. The shower had practically no real pressure so it did not feel like a real shower. The toilet did not have proper pressure either for flushing as you had to hold the button down to flush all the way. The room had a mildew smell to it. I will not be looking to stay there again or refer my friends.
Jacob, 7-night trip
Verified Expedia guest review

6/10 Good

We stayed at this hotel for 2 weeks. From the get go we had issues with plumbing in our room. We repeatedly told them about this, they’d come, but it was never actually fixed. We were eventually given a bucket to fill up the toilet tank with our bathroom sick. Finally we just had to ask for a new room. The pool was occasionally closed randomly which was unfortunate and is due for an upgrade. The policy is that you have to ask daily for a room cleaning at reception, which wasn’t an issue. It was just that a couple of times the cleaning never happened. Going to the beach daily you’re bound to bring in some sand and it would’ve been nice to have our room cleaned every time we had asked for it. It wasn’t all bad. The staff was kind and the location is amazing. The price was great too.
Garrett, 14-night romance trip
Verified Expedia guest review

2/10 Poor

Don’t do it reconsider
This was my 2nd time staying at this property. Luckily it was only for 1 night this time. The 1st time was decent which is why I decided to book again. This time was horrible! I’ll never book here again. The extra resort fee is ridiculous because there’s no pool, the bar is a joke and the breakfast they serve runs out fast because it’s not much of anything. The rooms aren’t clean. We had a line of ants on the side of our bed and some in our bed. We asked to move rooms. They refused and instead came up to spray our room and bed with BUG SPRAY. As if those weren’t the sheets we had to sleep in. It was just horrible and I would not recommend.
LaSaudra, 1-night business trip
Verified Hotels.com guest review

6/10 Good

This hotel is in a great area! Number one advantage. We stayed in the junior sweet which was relatively nice- I have no complaints about the room. The hotel itself is very dark to give a more sensual feel. Day 1 we immediately questioned if it was more of a hotel for sensual encounters- I am confident that is the overall purpose of this hotel. We did not partake in that side of it, nor did we have any issues in that realm. But it is very obvious what this hotels theme is.
Thomas, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

Dirty hotel
The room was horrible. Dead fly on my bed. My sister room was full of ants. Ants was in the bed. The hallway are very dark and scary. This hotel new a total make over. The vibe is creepy and scary. Very gothic, There was no face towels. I would not recommend this hotel, not even for a dog to stay. It's dirty and horrible
Janice, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible place but the staff was friendly
Felipe, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Dalvinder, 3-night trip
Verified Expedia guest review

6/10 Good

Location is the perk of hotel but it is in dire need of renovation. Did not have working lighting in restroom and no water pressure.
Verified Expedia guest review

10/10 Exceptional

jorge, 2-night trip
Verified Expedia guest review

6/10 Good

They charge you an additional $15 a day which includes “free” breakfast and “drinks”. Ok, so breakfast is mediocre and the people there they barely give you something… not much though.. you have to keep asking. You know, you can have a breakfast beautiful and full with everything for $15. I haven’t seen any free drinks, the pool area on the building is not maintained and chairs have mold, so I wouldn’t recommend. I won’t be back. I liked but for this price, you can find better options. Also it is very close to 5th ave, but the music is so loud and you can’t sleep. Then a lot of noise from drank people yelling right under your balcony. Also, lots of cars that make huge noises….My room was ok, but I know I can get for the same money, something much better. Besides this, everything is so expensive,, almost 3 times more. They look at us, tourists, like you are a walking ATM.. so I think I won’t be going to Mexico at all.
Camelia, 6-night trip
Verified Expedia guest review

2/10 Poor

Dragan, 3-night trip
Verified Expedia guest review

2/10 Poor

HORRIBLE HOTEL
Do NOT book at this hotel. It is under-staffed, not prepared for customer reservations and extremely unprofessional. More importantly, unless you plan not to sleep until 2am every night then you will not get any rest at this hotel.
Brian D, 4-night trip with friends
Verified Hotels.com guest review