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Tuluna Tulum Hotel

4.5 star property
Unwind with a rejuvenating massage then connect to the world beyond.

Photo gallery for Tuluna Tulum Hotel

Premium Penthouse, 1 Queen Bed with Sofa bed, Private Pool, Garden View | Private pool
Premium bedding, down duvets, in-room safe, blackout curtains
Premium bedding, down duvets, in-room safe, blackout curtains
Exterior detail
Premium Penthouse, 1 Queen Bed with Sofa bed, Private Pool, Garden View

Reviews

7.8 out of 10
Good

Popular amenities

  • Non-smoking
  • Air conditioning
  • Spa
  • 24/7 front desk
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Full-service spa
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Microwave
  • Separate dining area
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Basic Room, 1 Queen Bed

Highlights

Separate dining area
Air conditioning
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 30 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment, 1 Queen Bed with Sofa bed, Private Pool, Garden View

Private pool

Premier Apartment, 1 Queen Bed with Sofa bed, Private Pool, Garden View

Highlights

Garden
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchenette
Fridge
Dining table
  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

55-inch Smart TV with digital channels, TV, printers

Family Apartment

Highlights

Separate dining area
Air conditioning
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 100 sq m
  • Sleeps 10
  • 2 Single Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed, Terrace

55-inch Smart TV with digital channels, TV, printers

Premium Room, 1 Queen Bed with Sofa bed, Terrace

Highlights

Separate dining area
Air conditioning
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Penthouse, 1 Queen Bed with Sofa bed, Private Pool, Garden View

Premium Penthouse, 1 Queen Bed with Sofa bed, Private Pool, Garden View | Private pool

Premium Penthouse, 1 Queen Bed with Sofa bed, Private Pool, Garden View

Highlights

Garden
Separate dining area
Individually decorated
Private pool
Air conditioning
Kitchenette
Fridge
Dining table
  • 80 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, blackout curtains

Premium Room

Highlights

Separate dining area
Air conditioning
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Apartment

Highlights

Separate dining area
Air conditioning
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 50 sq m
  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

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The price is AU$123
includes taxes & fees
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About the area

Map
Calle Balam Dzakab, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 17 min walk
  • Las Palmas Public Beach - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Tulum Beach - 12 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Mercado Tulum - ‬19 min walk
  • ‪Rossina Cafe - ‬6 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪La Parrillada Tulum - ‬13 min walk
  • ‪Pescaderia Estrada - ‬13 min walk

About this property

Tuluna Tulum Hotel

At Tuluna Tulum Hotel, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can be pampered with massages at the spa. This luxurious lodge is also within a short drive of Tulum Beach and Playa Paraiso.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 21 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk

Facilities

  • Full-service spa

Accessibility

  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Separate dining area

Freshen up

  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Printer

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Free bottled water
  • Blender
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Cleaning supplies

Special features

Spa

Guests can indulge in a pampering treatment at the lodge's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Tuluna Tulum Hotel Lodge
Tuluna Tulum Hotel Tulum
Tuluna Tulum Hotel Lodge Tulum

Frequently asked questions

Does Tuluna Tulum Hotel offer free cancellation for a full refund?

Yes, Tuluna Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tuluna Tulum Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Tuluna Tulum Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Tuluna Tulum Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Tuluna Tulum Hotel and nearby?

Tuluna Tulum Hotel has a spa.

What's the area around Tuluna Tulum Hotel like?

Tuluna Tulum Hotel is a short 17-minute walk from Tulum National Park and 16 minutes' walk from Jaguar Park.

Tuluna Tulum Hotel Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

We absolutely enjoyed our stay here. It is located in an area that is just starting to expand so it's kind of lonely out there but staff and the place itself was amazing
Verified Orbitz guest review

8/10 Very good

I liked it because it had spacious living area and it included kitchenware in the kitchen. parking space is somewhat limited and wished the had access to the wifi in the rooftop area
Verified Expedia guest review

6/10 Good

Verified Expedia guest review

2/10 Poor

Nos hicieron esperar 40 minutos para check in diciendo que no tiene información de mi reservación.
JIN, 2-night family trip
Verified Expedia guest review

2/10 Poor

Try not to stay at this hotel. There are a lot more other better options in the area.
Wanxia, 6-night family trip
Verified Expedia guest review

8/10 Very good

Great service!!!
Lizeth, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Big, beautiful rooms. Very comfortable beds, showers, linens. Loved the private pool.
Erin, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel was absolutely amazing. We reserved a residence with a plunge pool and had a great time. The room service was very fast (about 15 minutes) and we were very satisfied with the two pizzas we ordered. The only thing this place is missing is a gym for those looking to exercise. It is a little far from most restaurants and attractions so I would definitely recommend renting a car. Do not rely too much on Apple Maps because it will try to take you through roads that are still dirt with lots of bumps that can ruin your rental car. I would rather stay here than stay on the beach which is 3x more expensive for water you can’t even get into because of all the seaweed. We’ll definitely be coming back here if we visit Tulum again.
Huda, 3-night romance trip
Verified Expedia guest review

6/10 Good

Edgar A, 5-night trip
Verified Hotels.com guest review

2/10 Poor

The worst place to stay in Aldea Zama tulum , I pay for a room , they re have my recervacion even was already pay , the next day the light at the kitchen started licking, was very scared, the only thing they tell me was is I want free breakfast really , please don’t book here terrible service, don’t get fool by pictures, they also own other properties be careful, Rumba hospitality, you guys see don’t book 👀
Mirelis, 2-night family trip
Verified Expedia guest review

4/10 Fair

Find another hotel
Was arrived a little before check in and had to wait - understandable. The room was tiny, the giant mirror was lust leaning against the wall. The safe in the room did not work. The door separating us from the other room was very thin and we could hear every sound from the other room. Setting up the wifi took 4 trips back to the front desk. It was not close to the beach, ruins, or the town.
Carter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place
In general very good, a really Nice place with friendly staff. The two last days, the cleaning team did not lock the door, so very unpleasant to find the door open and wide-open when coming home! The location was a little bit off, but no problems to walk during daylight and grab a taxi during night. Otherwise a very Nice place!
Christian, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Boendet låg på andra sidan gatan om ett område som inte kändes tryggt på kvällen. Då vi hyrde cyklar, fick vi ta en längre väg hem från centrum för att cykelturen skulle kännas trygg. Hotellet ligger i ett område som är under utveckling och mycket kändes inte klart i området. Vi lämnade med en förvirrad känsla. Efter lite problem med incheckning fick vi en uppgradering som var väldigt trevligt. Vi uppskattade att få ett större rum, däremot gick poolen inte att använda då den inte var rengjord. Rummet var fräscht och fint möblerat, trivsamt. Sparsamt med utrustning i kök, fanns bland annat bara ett vinglas. Personalen var hjälpsam och gav bra rekommendationer, och hanterade frågor och problem vi hade.
Jakob, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felix, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Verified Expedia guest review

10/10 Exceptional

Excelente atención del personal.
Antonio, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fue una muy buena experiencia, todo fue super bien. Supero mis expectativas en lo absoluto.
Santino, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio, todos fueron muy amables y nos hicieron sentir como en casa. Me encantó la vibra del lugar, lo que esperaba y más de un hotel de lujo. Las instalaciones están como nuevas, todo muy limpio y muy bonito.
Marycruz Azeret, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excelente, todos los servicios que se mencionaban estaban disponibles, el personal muy atento y la habitación muy bien ambientada a la zona.
Jaime, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Todo de primera calidad y sobre todo el confort de la habitación. Muy recomendado
Santiago de Jesus Hu, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Es completamente lo que me imaginaba al pensar en Tulum, todo con un ambiente muy natural y relajado, pero lujoso al mismo tiempo. Una excelente opción para una escapada de fin de semana y super accesible
Jaime Alejandro Cesar, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Disfruté mucho de mi estancia, es un lugar muy bonito y cómodo. Los espacios son adecuados y tiene buenas vistas al panorama natural, las comodidades que ofrece son de primera calidad, en verdad lo recomiendo.
Rubi, 1-night trip
Verified Expedia guest review