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Hotel Riviera Caribe Maya

3.0 star property
Aparthotel with outdoor pool, near Quinta Avenida
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riviera Caribe Maya

Outdoor pool
Master Suite | View from room
In-room safe, blackout curtains, soundproofing, rollaway beds
Aerial view
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • 24/7 front desk
  • Pool
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • 36 smoke-free apartments
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach club nearby
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle

Feel at home (6)

  • Children's pool
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Television
  • Garden
The price is AU$133
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Master Suite

Master Suite | Balcony

Master Suite

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Ceiling fan
Private bathroom
  • 46 sq m
  • Studio
  • City view
  • Sleeps 2

View all photos for Suite

In-room safe, blackout curtains, soundproofing, rollaway beds

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Blackout curtains
Hairdryer
  • 80 sq m
  • Studio
  • Sleeps 4

View all photos for Standard Plus Deluxe

Standard Plus Deluxe | Garden

Standard Plus Deluxe

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Ceiling fan
Private bathroom
  • 36 sq m
  • Studio
  • Sleeps 4

View all photos for Standard (Plus)

View from room

Standard (Plus)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Blackout curtains
  • 42 sq m
  • Studio
  • Sleeps 2

View all photos for Suite, Balcony

In-room safe, blackout curtains, soundproofing, rollaway beds

Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Ceiling fan
Blackout curtains
  • 86 sq m
  • Studio
  • Sleeps 4

View all photos for Suite With Balcony

In-room safe, blackout curtains, soundproofing, rollaway beds

Suite With Balcony

  • Sleeps 4
  • 2 King Beds

View all photos for Room Superior

In-room safe, blackout curtains, soundproofing, rollaway beds

Room Superior

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Superior

In-room safe, blackout curtains, soundproofing, rollaway beds

Suite Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

In-room safe, blackout curtains, soundproofing, rollaway beds

Suite

  • Sleeps 4
  • 2 King Beds

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About the area

Map
Av. 10 / Calle 30, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 5 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 3 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Kampai - ‬2 min walk
  • ‪Sonora Grill - Playa del Carmen - ‬2 min walk

About this property

Hotel Riviera Caribe Maya

When you stay at Hotel Riviera Caribe Maya, you'll be in a great location, within a short 10-minute walk of Quinta Avenida and Mamitas Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Rey David, which serves local cuisine and is open for breakfast, lunch and dinner. A poolside bar and a children's pool are other highlights, and apartments offer fridges and free WiFi.

Languages

English, French, Italian, Spanish

At a glance

DONE

Property size

    • 36 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach
  • Free beach club nearby

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Family friendly

  • Children's pool

Restaurants on site

  • Rey David

Food and drink

  • Fridge

Dining

  • Continental breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 110-160 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MXN 250.0 per night

Bathrooms

  • Shower
  • Towels provided

Living spaces

  • Library

Entertainment

  • TV

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Mosquito nets
  • ATM/banking services

Things to do

  • Scuba-diving on site
  • Bike hire on site
  • Parasailing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 36 rooms
  • 3 floors
  • 1 building
  • Access via exterior cooridors

Special features

Dining

Rey David – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: 4 per cent

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 110 to 160 per person
  • Airport shuttle service is offered for an extra charge of MXN 1600 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge
  • There is a service fee of 4 per cent

Children & extra beds

  • Rollaway beds are available for MXN 250.0 per night
  • Airport shuttle service for children costs MXN 1600 (one-way)

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Maya Riviera
Hotel Riviera Caribe Maya
Hotel Riviera Caribe Maya Playa del Carmen
Hotel Riviera Maya
Maya Riviera Hotel
Riviera Caribe Maya
Riviera Caribe Maya Playa del Carmen
Riviera Maya Hotel
Hotel Riviera Caribe Maya Riviera Maya/Playa Del Carmen, Mexico
Riviera Caribe Maya Hotel
Riviera Caribe Maya Del Carmen
Hotel Riviera Caribe Maya Aparthotel
Hotel Riviera Caribe Maya Playa del Carmen
Hotel Riviera Caribe Maya Aparthotel Playa del Carmen

Frequently asked questions

Is there a pool at Hotel Riviera Caribe Maya?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Riviera Caribe Maya?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riviera Caribe Maya?
Sorry, there's no on-site parking at Hotel Riviera Caribe Maya.
Is an airport shuttle service offered by Hotel Riviera Caribe Maya?
Yes, an airport shuttle is available. The charge is MXN 1600 per vehicle one-way.
What are the check-in and check-out times at Hotel Riviera Caribe Maya?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Riviera Caribe Maya and nearby?
Have fun during the warmer months with activities such as scuba-diving. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Riviera Caribe Maya?
Yes, Rey David offers local cuisine.
What's the area around Hotel Riviera Caribe Maya like?
Hotel Riviera Caribe Maya is a short 2-minute walk from Quinta Avenida and 6 minutes' walk from Mamitas Beach.

Hotel Riviera Caribe Maya Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

They make you pay a 20$ government tax when you check in and also fined me 2000 pesos. A little over 100$ for smoking on balcony
Hugo Cesar, 7-night trip
Verified Expedia guest review

4/10 Fair

Terrible experience. Beds are hard, not comfortable at all. Stained towels inside the room and the ones for the pool, stained bed sheets. They want to charge you for everything. Our room was on the fourth floor and the elevator was not in service. They told us that they were fixing it, but that never happened. We never saw anybody working on the elevator, and we stayed there for 8 nights. Very bad water pressure. I would not recommend anybody to stay in this hotel.
marta, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

My husband uses a cane to walk, the Elevators were not working the 6 days we were in hotel. Other than that the Ladies at the Front office were very hospitable, friendly & very nice. Maria is an awesome singer. We loved her voice when she sang at the restaurant next door! I highly recommend this Hotel!
Juan, 6-night romance trip
Verified Expedia guest review

4/10 Fair

The property needs some renovation to make it a bit more modern. We were given stained towels upon arrival. The area is on a very busy street with traffic sounds all night. I appreciate the fact that the hotel is near shopping and many dining options.
Marjorie, 5-night family trip
Verified Expedia guest review

2/10 Poor

Bad service, all the employees say talk to the manager the manager but they’re never there. Broken elevator, yet no signs of fixing it. We were there over a week and no-one worked on it. Cleaning workers walked into our room when there was a do not disturb sign. Towels are a big issue. The towels they give you are stained, but when they exchange them they say you caused the stains and want to charge you. I wouldn’t recommend staying here.
Alfredo, 8-night family trip
Verified Expedia guest review

4/10 Fair

Thiciane, 5-night trip
Verified Expedia guest review

8/10 Very good

David, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Close to everything, excellent for the price!
Luciano, 4-night family trip
Verified CheapTickets guest review

2/10 Poor

LOUD!
The restaurant downstairs pumps music till the early hours, you can hear people in the streets. Aesthetically it’s nice but not worth the headache you’ll end up with
Iyce, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It had a bed and air conditioning which was all I needed. Only one block off the main shopping and eating area. About what you would expect for 40 bucks a night in downtown Playa.
MICHAEL DE, 8-night trip
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Lovely hotel, relaxing pool and perfect location!!
Robert, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Jada at the front desk was very helpfull
Dominick, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel was great for what we needed … a place to sleep! Could use some minor maintenance! But all was good! There was a sewer smell in room when we arrived but it was just the cover on the shower drain was not put on! Once we did that the smell went away and did not notice it again! Again great place for what we needed! Would stay again! Close to 5th avenue which is fun! And close to beach! Price was great!
Michele, 7-night romance trip
Verified Expedia guest review

2/10 Poor

They find ways to grab your money
Anargyros, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Very nice for the price! Will probably be there next time.
Hamid, 6-night trip
Verified Expedia guest review

2/10 Poor

I booked this hotel through Expedia since the pictures seemed like it would be a good and affordable place to stay in Playa del Carmen. Upon arrival we noticed it was not nice at all… stained pillows. Stained bed sheets. Stained curtains. Sticky floors. Dirty bathroom. Dead cockroaches in the hallways that the cleaners wouldn’t clean. And the worst part of it all was that our room smelled of sewer water. We tried to ask for a room change and got told flat out that we couldn’t change and they couldn’t offer any other help other than “sending the cleaning lady”. We ended up leaving after just one night due to the horrible smell that would wake us up at night and was making us sick to our stomach. We tried getting a refund and got flat out told no. This hotel was not what was advertised. The general manager would refuse to give his face and kept saying he was busy. Now I’m out money for a hotel we couldn’t stay in due to it being unsanitary.
Verified Expedia guest review

6/10 Good

Paul F, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great little place for the price. Close to 5th avenue but was not loud at night. Beds were firm yes, but comfortable. Cleanliness and water pressuer/heat was good. My only recomendation would be for the restaurant to get a longer playlist. I loved the little music wafting through the courtyard as I sat on the balcony on the first day. By the 5th day of hearing the same songs 3 times a day it was kinda annoying. That said, I've stayed at other places in Playa and this really hits the mark for quality, quiet and price. Would stay here again.
Verified Expedia guest review

6/10 Good

According to Expedia and my reservation, this property has a gym. There is no gym. There has never been a gym at this property. There was a strong smell of cleaning chemicals in the room when i entered. I got a headache. Used ceiling fan. Better in 2 hours. Mold on the bathroom ceiling above shower head. Otherwise it's a nice property in a good place.
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Billie, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Yarisi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel has a best location on town next to shopping area behind of fifth avenue and lot of restaurant and bars I’m personally recommend this option to visit Playa del Carmen
valentin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Carolyn, 5-night trip
Verified Hotels.com guest review