5ta Avenida entre calle 8 y 10, N#455 lote 7 col. Centro, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 1 min walk
Playa del Carmen Main Beach - 5 min walk
Playa del Carmen Maritime Terminal - 8 min walk
Mamitas Beach - 10 min walk
Xcaret Eco Theme Park - 13 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.6 km
Restaurants
Fah Restaurant Bar - 1 min walk
Tropical Playa del Carmen - 1 min walk
Starbucks - 1 min walk
Thompson Beach House - 1 min walk
Mercado 174 - 1 min walk
About this property
Beach Energy by BFH
Beach Energy by BFH offers a great location, putting you within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can grab a bite to eat at the restaurant, and the Hot tub makes for a relaxing end to the day. An outdoor pool, a children's pool and a terrace are other highlights.
Languages
English, Spanish
At a glance
Hotel size
29 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property's beach club is 600 yards (550 metres) away.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free self-service breakfast each morning 7:00 AM–11:00 AM
Restaurant
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Free beach club nearby
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Beach cabanas (surcharge)
Facilities
2 buildings/towers
Built in 1985
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Hot tub
Outdoor furniture
Accessibility
Lever door handles
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Window screens
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: PayPal.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hôtel Kuxtal
Hotel Kuxtal
Beach Energy by BFH Hotel
Beach Energy by BFH Playa del Carmen
Beach Energy by BFH Hotel Playa del Carmen
Frequently asked questions
Does Beach Energy by BFH offer free cancellation for a full refund?
Yes, Beach Energy by BFH does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Beach Energy by BFH?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Beach Energy by BFH?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Beach Energy by BFH?
Sorry, there's no on-site parking at Beach Energy by BFH.
What are the check-in and check-out times at Beach Energy by BFH?
Check-in start time: 3:00 PM; check-in end time: 12:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Beach Energy by BFH?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min walk) is nearby.
What is there to do at Beach Energy by BFH and nearby?
Beach Energy by BFH has an outdoor pool and 1 hot tub, as well as beach cabanas and a garden.
Are there restaurants at or near Beach Energy by BFH?
Yes, there's an on-site restaurant.
What's the area around Beach Energy by BFH like?
Beach Energy by BFH is in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach.
Beach Energy by BFH Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
6.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
3 May 2024
The room wasn’t too small.
Irma
Irma, 3-night family trip
Verified Expedia guest review
6/10 Good
4 Jan 2024
The property was nice, clean with the perfect location for night life activities. Free breakfast was limited, spotty WiFi, nowhere to park.
Eric
Eric, 4-night family trip
Verified Expedia guest review
4/10 Fair
3 Jan 2024
Charles
Charles, 3-night trip
Verified Hotels.com guest review
4/10 Fair
27 Nov 2023
The property does not look nothing like the photos to advertise this hotel. They charge you for towels left with lipstick and if you stain the bed sheets with soda as well. The pool dirty.
Claudia
Claudia, 5-night trip with friends
Verified Expedia guest review
2/10 Poor
19 Nov 2023
I like that this property was around a lot of restaurants, shopping , and the beach.
But I didn’t like that the hotel looked out dated more like a motel , also that hotel had no WiFi or cable services for several days. So I had to watch movies on my cell phone. For most of my time there.
LeShana
LeShana, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
13 Sept 2023
After my first room i moved to poolside room and stayed all week. Staff is excellent. I will return
Christopher
Christopher, 2-night trip
Verified Expedia guest review
4/10 Fair
16 July 2023
This property has no fridge and no ice and NO change took 20 minutes to get change. If the restaurant charges extra they need to have change to charge and not delay customer otherwise dont charge.
Jose
Jose, 1-night romance trip
Verified Expedia guest review
6/10 Good
8 Apr 2023
I wish I would of booked this property but I didn't.
at least two bars had music blasting - to try to overcome each other very early in the am!!!
The online pictures must have been touched up!!!
Every part of property was needing upkeep/maintained including towels. A weed was growing through the window. 2nd Floor end of walkway you can see rubbish/rotting palm trees.
A couple of Employees were great in trying to assist with my requests.
American breakfast was included...they ran out food/produce.
Colinda
Colinda, 11-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Mar 2023
Irma
Irma, 3-night trip
Verified Hotels.com guest review
4/10 Fair
23 Jan 2023
Close to the bus
Mauricio
Mauricio, 1-night trip
Verified Expedia guest review
8/10 Very good
22 Jan 2023
Beach Energy Hotel is located on Avenida 5 Street with all restaurants , clubs, the beach - great location. You are close to everything. It’s not a 5 star hotel- REMEMBER THAT! , but great for what we paid for. The people who are in front office are great, the breakfast included with lovely Sylveiro and Moises.
The bad is that we coulda used a small fridge , and the worst is that you have music blasting to 3 am. If this is a dealbreaker for you , this is not good. Don’t know if strong ear plugs would help.
We all got Montezuma’s revenge in Mexico. I don’t know if I would go back to this beautiful country
Joyce
Joyce, 4-night family trip
Verified Travelocity guest review
8/10 Very good
8 Jan 2023
Felipe
Felipe, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2022
jody
jody, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 Jan 2022
Juan
Juan, 4-night trip
Verified Expedia guest review
4/10 Fair
9 Sept 2021
It’s very close to everything. But the music from the clubs is so loud you need ear plugs to sleep. The beds are hard as the floor. There are no queen beds at the hotel only doubles, manager unhelpful. I was forced to pay cash at check in otherwise I would of left. No free water, jacuzzi is empty, lock your luggage while you are away.
John
John, 7-night trip
Verified Orbitz guest review
2/10 Poor
25 Aug 2021
Will never recommend this place. DO NOT believe any of the photos you see on here! If you have low expectations, but insist on being on 5th Avenue and don't want a pool or ice machine and DO NOT mind poop floating on your bathroom floor (toilet backed up at 4am), by all means go for it.
Leonard
Leonard, 8-night family trip
Verified Expedia guest review
2/10 Poor
22 June 2021
Nada, no nos quedamos el sr. Arenas que dijo ser el encargado de recepción fue muy grosero cuando le dije que reservamos porque necesitábamos estacionamiento y me dijo que el no trabajaba con orbitz que no sabía porque teníamos esa información
Verified traveller
1-night trip
Verified Orbitz guest review
10/10 Exceptional
8 May 2021
all ok
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
13 Apr 2021
Liked 5th avenue outside my door but wasn't crazy about the Jacuzzi as water wasn't warm and jets in message weren't too powerful
Verified traveller
3-night romance trip
Verified CheapTickets guest review
8/10 Very good
20 Feb 2024
Si quieres acceso rápido a la fiesta, te queda muy bien; si deseas descansar, busca otra opción porque se escucha bastante el ruido de los bares aledaños al hotel
Alma
Alma, 4-night family trip
Verified Expedia guest review
2/10 Poor
15 Jan 2024
Orribile
Barbara
Verified Expedia guest review
6/10 Good
10 Nov 2023
El desayuno que incluyen es pésimo deberían mejorarlo por lo que se está pagando de hospedaje o mejor no ofrecerlo . Por la noche es demasiado y excesivo ruido por la música de los negocios vecinos y además dura por lo
Menos hasta las tres de la madrugada . El chef in es hasta las 15 horas a pesar de que hay habitaciones disponibles. Estuvimos 4 noches y en ninguna cambiaron de sábanas ni toallas. Por lo tanto no lo recomiendo
Raul
Raul, 4-night trip
Verified Expedia guest review
8/10 Very good
5 Nov 2023
El hotel está bien, tal cual aparece anunciado, pero nunca te dicen que pueden enviarte a un anexo llamado “Del Sol” que es un apartahotel que está a 2 cuadras, y si bien cumple con lo ofrecido, está al lado de un bar-antro que tiene la música a todo volumen hasta las 3 am, por lo que es como si durmieras dentro del bar. Ideal para viajeros que busquen fiesta con un presupuesto ajustado, ya que está sobre la 5a av y tiene una cocineta con todo lo necesario. Los chicos que están en recepción son muy atentos, en especial Jennifer que siempre está pendiente de lo que necesites.