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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Emerald Palace Kempinski Dubai

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
Crescent west Palm Jumeirah, Dubai, DXB, 213208, United Arab Emirates

5-star beachfront resort with spa, near Aquaventure
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Almost everything was perfect. If anything could be improved it would be the service of…May 8, 2019
  • Truly amazing experience. Very, very comfortable and cozy. Especially if you want to get…Apr. 4, 2020

Emerald Palace Kempinski Dubai

  • Deluxe Room (Skyline or Ocean View)
  • Junior Suite (Skyline)
  • Suite, 1 Bedroom (Emerald Bubbly)
  • Deluxe Room, 1 King Bed (Dubai Skyline)
  • Deluxe Room, 2 Single Beds (Dubai Skyline)
  • Junior Suite, Ocean View
  • Suite, 1 Bedroom, View (Emerald, Skyline)
  • Deluxe Room, 1 King Bed, Garden View
  • Suite, 1 Bedroom, Ocean View (Emerald)
  • Deluxe Room, 1 King Bed (Family)
  • Deluxe Room, 2 Single Beds, Ocean View
  • Deluxe Room, 2 Single Beds, Garden View
  • Suite, Mezzanine
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Ocean View

What’s around Emerald Palace Kempinski Dubai

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 36 min walk
  • Dubai Marina Mall - 7.5 mi / 12.1 km
  • The Walk - 7.6 mi / 12.3 km
  • Souk Madinat Jumeirah - 7.7 mi / 12.4 km
  • Burj Al Arab - 8.3 mi / 13.3 km
  • Jumeirah Beach - 8.6 mi / 13.9 km
  • Wild Wadi Water Park - 8.7 mi / 14.1 km

Getting around

  • Dubai Intl. Airport (DXB) - 31 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 39 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 46 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 391 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 8 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Beach cabanas (surcharge)
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Miniature golf on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Beach sunloungers
  • Children's pool
  • Steam room
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Sauna
  • Beach towels
  • Swim-up bar
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business centre
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (meters) - 612
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2018
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Lowered locks/deadbolt
  • Low-height desk
  • Low-height bed
  • Roll-in shower
  • Wheelchair-width doorways
Languages Spoken
  • Afrikaans
  • Arabic
  • Azerbaijani
  • Belarusian
  • Bulgarian
  • Chinese
  • Croatian
  • Czech
  • English
  • Farsi
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Latvian
  • Lithuanian
  • Romanian
  • Russian
  • Serbian
  • Spanish
  • Thai
  • Ukrainian
  • Urdu

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Cinq Mondes Spa has 23 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

All'Onda - Overlooking the ocean, this restaurant specializes in Italian cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

MiX by Alain Ducasse - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves brunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Le Jardin - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Skorpeus - This cocktail bar specializes in international cuisine and serves light fare only. Open daily.

Bluthner Hall - Overlooking the pool and garden, this lobby lounge specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Emerald Palace Kempinski Dubai’s small print

Also known as

  • Emerald Palace Kempinski Dubai Resort
  • Emerald Palace Kempinski Resort
  • Emerald Palace Kempinski
  • Emerald Kempinski Dubai Dubai
  • Emerald Palace Kempinski Dubai Dubai
  • Emerald Palace Kempinski Dubai Resort
  • Emerald Palace Kempinski Dubai Resort Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 3750
  • New Year's Eve (31 December) Gala Dinner per child: AED 1875 (from 6 to 12 years old)

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for AED 300.0 per day

Buffet breakfast is offered for an extra charge of AED 150 for adults and AED 75 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 504 per vehicle (one-way, Maximum occupancy 4)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Emerald Palace Kempinski Dubai

  • Does Emerald Palace Kempinski Dubai offer free cancellation for a full refund?
    Yes, Emerald Palace Kempinski Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Emerald Palace Kempinski Dubai currently open?
    This property is closed from 1 April 2020 to 31 August 2020 (dates subject to change).
  • Is parking offered at Emerald Palace Kempinski Dubai?
    Yes, there's free valet parking.
  • Is there a pool at Emerald Palace Kempinski Dubai?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Are pets allowed at Emerald Palace Kempinski Dubai?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Emerald Palace Kempinski Dubai?
    You can check in from 3 PM to 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Emerald Palace Kempinski Dubai?
    Yes, there are 8 onsite restaurants.
  • Is airport shuttle service offered by Emerald Palace Kempinski Dubai?
    Yes, an airport shuttle is available. The charge is AED 504 per vehicle one-way.

Recent reviews

Superb 9.0 From 83 reviews

Exceptional 10.0
Stunning Hotel with beautiful views!
Room was amazing, food was fabulous and the staff were very attentive and extremely friendly. Would recommend.
gb1 night family trip
Exceptional 10.0
1 night staycation
We stayed 1 night on the 6th of March 2020. The room was beautiful, extremely clean, well maintained with a lovely walk-in closet. The staff was extremely helpful and the hotel has a lovely vibe. We’ll definetly be back.
Ciprian, gb1 night trip
Exceptional 10.0
Amazing stay, and an outstanding property!
Ahmed Al, gb1 night trip with friends
Very good 8.0
A nice palatial hotel. Service is ok.
The property is very nice and good for a resort style family vacation. The rooms are very nice, well appointed and spacious. Technology wise they can be better. The F&B staff is nice at the hotel. But the front desk, guest services etc are quite slow and not quite the most efficient. Overall though it’s a good hotel, and I recommend it for a family vacation.
Randeep Singh, in3 night family trip
Very good 8.0
Pleasant three night stay
Beautiful hotel, highly decorative. A little bit quiet and sometimes lacking in atmosphere for it. Lovely rooms and amenities, lots of space. On site food options very expensive- I know Dubai in general is expensive but prices here are almost double, eg £8 for coffee. A’llonda restaurant has excellent food and service. All staff very helpful and keen to assist.
gb3 night trip
Very good 8.0
A promising future!
This is truly a majestic hotel situated on the Palm. This is a signature property that is less than a year old. I would truly provide this property a 5 star rating but the F&B offer let's this property down. The executive chef truly needs to take control of this situation asap for all in hotel offers and the property needs to enforce a quality control program over the contract restaurants. Notwithstanding what was written above i was in contact with the F&B Associate Director and his Greek sensibility was very much appreciated and I have every confidence this property is in good hand. Also the service was a challenge at the start however this hotel offers a fantastic concierge service under the brand "Ladies in Red". With their assistance the service nightmare quickly became service excellence! I would certainly recommend getting to know this team when checking into the property to ensure a memorable service experience!
Ernest, ie3 night trip
Exceptional 10.0
Absolutely amazing hotel and fabulous pool
Mairi, gb2 night family trip
Very good 8.0
Good stay , but may be too new , the lift no so works
Ellen, hk1 night business trip
Exceptional 10.0
Great palace experience
It is actually a Palace with a butler and great staff to serve you
LYDIA, us2 night family trip
Exceptional 10.0
7 Stars Service
The best ever
Mariam, us1 night family trip

Emerald Palace Kempinski Dubai

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