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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Dukes The Palm, a Royal Hideaway Hotel

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Palm Jumeirah, Dubai, 120015, United Arab Emirates

5-star beachfront hotel with outdoor pool, near Dubai Marina
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great pool, gave us late check out. Freindly staffOct. 7, 2019
  • Very friendly staff. Great food. Room service was excellent. Free upgrade. I would highly…Jun. 19, 2019

Dukes The Palm, a Royal Hideaway Hotel

from A$192
  • Deluxe Room King Size Bed
  • Deluxe Room Twin Beds
  • Deluxe Studio
  • Superior Room
  • Superior Room Twin with Private Beach Access
  • Superior Studio
  • Grand Studio
  • Junior Suite, 1 King Bed
  • Executive Studio
  • Premier Room
  • Deluxe Suite
  • Apartment, 1 Bedroom
  • Premium One Bedroom Apartment
  • Premium Studio (Sky)

What’s around Dukes The Palm, a Royal Hideaway Hotel

Landmarks

  • In Palm Jumeirah
  • Dubai Marina Mall - 4.4 mi / 7.1 km
  • Jebel Ali Race Course - 4.4 mi / 7.2 km
  • The Beach Mall - 5 mi / 8.1 km
  • Emirates Golf Club - 5.7 mi / 9.1 km

Getting around

  • Dubai Intl. Airport (DXB) - 25 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive

At a glance

Key facts

Hotel size

  • This hotel has 506 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Beach sunloungers
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Playground on site
  • Skydiving nearby
  • Marina on site
  • Beach umbrellas
  • Children's pool
  • Health club
  • Beach towels
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Lift
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Dukes The Palm, a Royal Hideaway Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.

Khyber - This restaurant specializes in Indian cuisine and serves dinner only.

DUKES Bar - Onsite bar.

Dukes The Palm, a Royal Hideaway Hotel’s small print

Also known as

  • DUKES Dubai Hotel Palm Jumeirah
  • Dukes The Palm, a Royal Hideaway Hotel Dubai
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  • DUKES Dubai Hotel Palm Jumeirah
  • Dukes Dubai
  • Dukes Palm Royal Hideaway
  • Dukes Palm Royal Hideaway Hotel Dubai
  • Dukes Palm Royal Hideaway Hotel
  • Dukes Palm Royal Hideaway Dubai
  • Dukes Palm Royal Hideaway
  • DUKES Hotel
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  • Hotel Dukes The Palm, a Royal Hideaway Hotel
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  • Dukes The Palm a Royal Hideaway Hotel
  • DUKES Dubai Hotel Palm Jumeirah
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  • Dukes The Palm, a Royal Hideaway Hotel Dubai
  • DUKES Dubai Palm Jumeirah
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Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

This property advises that guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of AED 75 for adults and AED 75 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Dukes The Palm, a Royal Hideaway Hotel

  • Is there a pool at Dukes The Palm, a Royal Hideaway Hotel?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Are pets allowed at Dukes The Palm, a Royal Hideaway Hotel?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Dukes The Palm, a Royal Hideaway Hotel?
    Yes, there's free valet parking.
  • What are the check-in and check-out times at Dukes The Palm, a Royal Hideaway Hotel?
    You can check in from 3:00 PM to 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • What is there to do near Dukes The Palm, a Royal Hideaway Hotel?
    Recommended spots to visit include Dubai Marina Mall (4.4 mi) and Jebel Ali Race Course (4.4 mi), along with The Beach Mall (5 mi) and Emirates Golf Club (5.7 mi).
  • Are there restaurants at or near Dukes The Palm, a Royal Hideaway Hotel?
    Yes, there are 3 onsite restaurants.

Recent reviews

Fabulous 8.6 From 736 reviews

Exceptional 10.0
Oasis
Dukes Dubai is an oasis. The infinity pool and the location on the Palm are both spectacular
Kirk, au1 night romance trip
Exceptional 10.0
Great hotel ❤️❤️❤️
Great hotel and got upgraded thanks
Danny, au1 night romance trip
Exceptional 10.0
Amazing pool
One of the best hotels I have ever stayed in. The best pool I have swam in... incredible view!
Asher, au3 night trip with friends
Very good 8.0
A lovely hotel on the Palm!
Stayed here for 2 nights as friends live close by. The hotel is in a great spot on the Palm and with the new mall opening across the road soon it will only get better! There is a small walk along a path down to the pool and beach but nothing to crazy. The pool area is lovely and great for couples and kids alike as there is a kids area and a lazy river that will keep the kids entertained. I got a continental breakfast from the room service menu and it was great, lots of food presented nicely. I found all the staff to be helpful and friendly!
Kate, au2 night romance trip
Good 6.0
Great stay at Dukes
Check in process was a little tough, but understanding given the Covid-situation. It was difficult to line up in the lobby without people cutting the queue whil still maintaining distance in the major corridor to the restaurant. The beach has great views of the marina skyline, sand is soft and delightful. Rooms a quite small and deceiving with regards to the pictures when booking online. We also thought there was a bathtub, but there wasn't. Nonetheless, the rooms are comfortable and clean. Balconies face each other with very little privacy, and drunk people tend to make a lot of noise on these late at night- not the hotels fault I guess. Great stay overall.
Naeem, ie1 night trip
Poor 2.0
Awful
The room was dirty and unsafe to stay in. I spent 5 hours waiting to speak to the manager and I called 5 times to follow up. I left as they still hadn’t resolved the situation at 7.15 pm and I left to get home before the 8 pm curfew. The hotel was dirty and the service was appalling. The manager was rude. I was not given a refund even though I didn’t stay there.
ie2 night trip
Poor 2.0
stay away from this place if u value your privacy
It was horrible. A cleaner banged on the door although I asked for late check out. He came in at 8am although I checked in at 4am. He managed to re arrange the door frame with the aggregation used. However when I tried to take this up with the manager it appeared he was coming in the room without asking for permission to check a mini bar which had been emptied at 4am by a colleague of his. What a waste of my time and horrible experience
Muzaffar, gb1 night business trip
Exceptional 10.0
Amazing
We love the hotel, lovely staff and services. Thanks for the upgrade ❤️
us1 night trip
Fair 4.0
Small room and lots of good hospitality
Ravinder, in4 night trip
Very good 8.0
Dukes, The Palm
Lovely hotel if you’re keen to stay on the Palm. We had a premium one bed apartment on the 16th floor which Was spacious and had great views of the city/palm. Breakfast choice was fantastic. If you plan to travel around, then a hotel more downtown would suit better as taxis needed to go anywhere from hotel. Would stay again 😊
Mike, gb3 night trip

Dukes The Palm, a Royal Hideaway Hotel

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