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Pullman Dubai Downtown

5.0 star property
Luxury hotel with spa, near Dubai Mall

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Pullman Dubai Downtown

Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, pool loungers
Exterior
Deluxe Suite, 1 King Bed
International cuisine
Interior entrance

Overview of Pullman Dubai Downtown

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
Map
Al Abraj Street with Marasi Drive, Dubai, 0000
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Beach cabanas
  • Pool bar
  • 24-hour room service
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, free minibar items, in-room safe, desk

Superior Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

  • 61 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 64 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Premium bedding, free minibar items, in-room safe, desk

Executive Room, 1 King Bed (Burj Khalifa View)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 32 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite

Premium bedding, free minibar items, in-room safe, desk

Superior Suite

  • 48 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 32 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Downtown Dubai
  • Dubai Fountain - 13 min walk
  • Dubai Mall - 23 min walk
  • Burj Khalifa - 24 min walk
  • Dubai Aquarium & Underwater Zoo - 24 min walk
  • City Walk - 6 min drive
  • Dubai World Trade Centre - 7 min drive
  • La Mer - 9 min drive
  • Dubai International Convention and Exhibition Centre - 8 min drive
  • BurJuman Mall - 11 min drive
  • Dubai Festival City Mall - 10 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 21 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 39 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 47 min drive
  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Trolley Station 2 Tram Station - 10 min walk
  • Dubai Trolley Station 1 Tram Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • FireLake Grill House & Cocktail Bar - 6 min walk
  • TABŪ Dubai - 3 min walk
  • AJ Cafe - 3 min walk
  • Iran Zamin Restaurant - 8 min walk
  • Couqley French Brasserie - 1 min walk
Map

About this property

Pullman Dubai Downtown

Putting you a short five-minute drive from Burj Khalifa and Dubai Mall, Pullman Dubai Downtown offers an airport shuttle (available 24 hours) for AED 250 per vehicle. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Couqley French Brasserie serves international cuisine. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. Fellow travellers love the room service. Public transportation is only a short walk: Dubai Trolley Station 3 Tram Station is 7 minutes and Dubai Trolley Station 2 Tram Station is 10 minutes.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 340 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, covered on-site self-parking
  • Free secured, covered on-site valet parking
  • Free on-site extended parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • Racquetball/squash
  • Beach nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space (3423 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Couqley French Brasserie – This restaurant specialises in international cuisine.
Lolita Pool Bar & Lounge – This bar is located by the pool and specialises in international cuisine. Open daily.
Brothaus Bakery Bistro – On-site bistro. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 500.00 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 130 for adults and AED 65 for children
  • Airport shuttle service is offered for an extra charge of AED 250 per vehicle (one-way. Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge of AED 200 (subject to availability)
  • Late checkout can be arranged for an extra charge of AED 200 (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 150.0 per night
  • Airport shuttle for children between the ages of 6 and 12 costs AED 250 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Does Pullman Dubai Downtown offer free cancellation for a full refund?
Yes, Pullman Dubai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pullman Dubai Downtown?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pullman Dubai Downtown?
Yes, there's an outdoor pool.
Are pets allowed at Pullman Dubai Downtown?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pullman Dubai Downtown?
Yes, there's free self, valet and extended parking. Motorhome/coach/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Pullman Dubai Downtown?
Yes, an airport shuttle is available. The charge is AED 250 per vehicle one-way.
What are the check-in and check-out times at Pullman Dubai Downtown?
You can check in from 2:00 PM - anytime. There's a charge of AED 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of AED 200 (subject to availability).
What is there to do at Pullman Dubai Downtown and nearby?
On-site recreation at Pullman Dubai Downtown includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Pullman Dubai Downtown also has a sauna and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Pullman Dubai Downtown?
Yes, Couqley French Brasserie offers international cuisine, pool views and poolside dining.
What's the area around Pullman Dubai Downtown like?
Pullman Dubai Downtown is in Downtown Dubai, a short 7-minute walk from Dubai Trolley Station 3 Tram Station and 13 minutes' walk from Dubai Fountain.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Americans
We were at Dubai for our vacation. One of the best stay with Pullman Downtown Dubai. Amazing facility. Staff is very polite, friendly and courteous. We will definitely stay here again. Couqley French Bistro serves amazing breakfast with so many delicious options.
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