At Hotel Sardonyx Ueno, you'll be a short five-minute drive from Tokyo Dome and Sensoji Temple. Free perks include WiFi, wired Internet and continental breakfast daily between 7 AM and 9:30 AM. Also, Tokyo Skytree and Tokyo Imperial Palace are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Ueno-okachimachi Station is 4 minutes away and Naka-Okachimachi Station is 5 minutes.
Languages
Chinese (Mandarin), English, Japanese, Thai
At a glance
Hotel size
181 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7 AM–9:30 AM
Restaurant
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Lift
Well-lit path to entrance
Step-free path to entrance
Room amenities
Home comfort
Air conditioning and heating
Electric kettle
Dressing gowns and slippers
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Late checkout can be arranged for an extra charge
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sardonyx
Sardonyx Ueno
Hotel Sardonyx Ueno Tokyo Japan
Hotel Sardonyx Ueno Hotel
Hotel Sardonyx Ueno Tokyo
Hotel Sardonyx Ueno Hotel Tokyo
Frequently asked questions
Does Hotel Sardonyx Ueno offer free cancellation for a full refund?
Yes, Hotel Sardonyx Ueno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sardonyx Ueno?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Sardonyx Ueno?
Sorry, there's no on-site parking at Hotel Sardonyx Ueno.
What are the check-in and check-out times at Hotel Sardonyx Ueno?
Check-in start time: 3:00 PM; check-in end time: 4:00 AM. Check-out time is 10 AM. Late check-out is available for a charge.
What is there to do at Hotel Sardonyx Ueno and nearby?
Recommended spots to visit include Ueno Zoo (7-min walk) and Sensoji Temple (1.5 mi), along with Tokyo Dome (1.7 mi) and Tokyo Skytree (2.3 mi).
Are there restaurants at or near Hotel Sardonyx Ueno?
Yes, there's an on-site restaurant.
What's the area around Hotel Sardonyx Ueno like?
Hotel Sardonyx Ueno is in Ueno, a short 4-minute walk from Ueno-okachimachi Station and 6 minutes' walk from Ueno Park. Travellers give top marks for the hotel's prime location.
Hotel Sardonyx Ueno Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
5 Dec 2024
Right off of Amayayokocho and between stations. Convenient and surprisingly quiet.
Warner
Warner, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
Artur
Artur, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Aug 2024
Close to major trains station. Very accessible
Gary
Gary, 3-night romance trip
Verified Expedia guest review
8/10 Very good
27 July 2024
Great location, Close to everything. Room was tiny (it’s Japan. We didn’t expect a bigger room anyway) but equipped with all you need. Front desk staff were very friendly. Included breakfast was okay but portion was very small. The elevator was the only thing that fell short. Expect a long wait during busy check-out times.
Shuwen
Shuwen, 4-night family trip
Verified Expedia guest review
6/10 Good
21 July 2024
Room is pretty small
Fu Lam
Fu Lam, 4-night trip
Verified Expedia guest review
6/10 Good
26 June 2024
Hotel was good. Breakfast is lacking but overall fine. Good location
melodie
melodie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
The hotel room is small but staffs are nice and the location is walkable to most shopping areas.
Hoang
Hoang, 3-night family trip
Verified Expedia guest review
6/10 Good
2 June 2024
Very convenient location for dining and transportation, the room is a bit too small.
Jian
Jian, 3-night romance trip
Verified Expedia guest review
8/10 Very good
10 May 2024
Convenient to Ueno station and multiple train options. Staff helpful and polite.
David
David, 4-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
1 May 2024
Craig
Craig, 5-night trip
Verified Hotels.com guest review
6/10 Good
29 Apr 2024
Close to food and transit
Allan
Allan, 5-night family trip
Verified Hotels.com guest review
6/10 Good
27 Apr 2024
The space of room just enough for two people, do not have space to turn around and cleanliness just so so.
Lucinda
Lucinda, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Apr 2024
Everything is perfect for travel.
Howard
Howard, 2-night family trip
Verified Expedia guest review
4/10 Fair
7 Jan 2024
Bhargav
Bhargav, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2024
Loved our short stay at this hotel! It is very close to Ueno station which is convenient if your are taking the train directly from Narita airport. There are a lot of restaurants and bars around the area. I would definitely book here again in the future.
Madenn
Madenn, 2-night romance trip
Verified Expedia guest review
8/10 Very good
19 Nov 2023
Sally
Sally, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 Nov 2023
Great hotel-breakfast included, good location close to JR station. Room small but clean
Kurt
Kurt, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Nov 2023
Nice hotel while staying in Tokyo
Jennifer and Mathew
Jennifer and Mathew, 1-night trip
Verified Hotels.com guest review
4/10 Fair
7 Nov 2023
The place is run down and has not been upgraded in years. The AC control on the wall is a dial with L-M-H settings in this day and age.
The bathroom panels had mildew spots, which I had to wipe with my antibacterial wipes, as they were revolting. The bathroom had no ventilation, and the humidity was horrible.
The bathroom sink and the tub share a faucet - so if someone is taking a shower, you cannot use the sink.
I would not recommend it unless you are on a tight budget. We booked it because reviews said it was excellent - but I do not agree at all.
Alicia De
Alicia De, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Nov 2023
Great locati9n
Great location easy to access multiple subway lines.
A lot of good restaurants just minutes walk.
SHUI CHI
SHUI CHI, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2023
Good Stay at Sardonyx
Great location, walkable to the train stations, and nearby to food and street shopping.
Staff kept same room for most of us, and we were more familiar on 2nd stay, and able to arrange the space better.
Staff are pleasant and helpful. Keeping luggage aside after check-out was deem simple and in thing,
Swee Tiam
Swee Tiam, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2023
Excellent value. Just steps from Ueno station. Rooms are a bit small, but well equipped. Staff is very friendly and helpful.
Chapman W
Chapman W, 5-night family trip
Verified Expedia guest review
8/10 Very good
21 Aug 2023
TAICHI
TAICHI, 12-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2023
JUN HUI
JUN HUI, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2023
Very kind staff. Excellent service, very satisfied