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Ahau Tulum

3.5 star property
Beachfront hotel with outdoor pool, near Ven a la Luz Sculpture
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ahau Tulum

Sundeck
Junior Suite Oceanfront Top level
Outdoor pool, pool loungers
Aerial view
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Spa
  • Gym
  • Pool
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Beach umbrellas
  • Beach sunloungers
  • Beach club on site
  • Beach towels
  • Beach bar
  • Room service
Feel at home
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite Garden view Beach level

Junior Suite Garden view Beach level

Junior Suite Garden view Beach level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Bathrobes
  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Renovated in 2021
Blackout curtains
Bathrobes
Private bathroom
  • 3 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room

Signature Double Room | View from room

Signature Double Room

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Renovated in 2021
Blackout curtains
Bathrobes
  • 3 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Oceanfront Top level

Master Suite Oceanfront Top level | Balcony view

Master Suite Oceanfront Top level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Bathrobes
  • 47 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Oceanfront Beach level

View from room

Junior Suite Oceanfront Beach level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Renovated in 2021
Blackout curtains
Bathrobes
Private bathroom
  • 3 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite Oceanfront Beach level

Master Suite Oceanfront Beach level | Terrace/patio

Master Suite Oceanfront Beach level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Bathrobes
  • 47 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Bathrobes
  • 3.3 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Oceanfront Beach level

View from room

Junior Suite Oceanfront Beach level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Separate bedroom
  • 3 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Ocean view Top level

Junior Suite Ocean view Top level | View from room

Junior Suite Ocean view Top level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Bathrobes
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean view Beach level

Junior Suite Ocean view Beach level | Terrace/patio

Junior Suite Ocean view Beach level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Bathrobes
  • 3.3 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden view Top level

Junior Suite Garden view Top level

Junior Suite Garden view Top level

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Renovated in 2021
Blackout curtains
Bathrobes
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Renovated in 2021
Blackout curtains
Bathrobes
Private bathroom
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Suite, 1 King Bed, Beach View, Oceanfront

Alaya Tulum

Spa
Airport transfer
Pet-friendly
Parking available
9.6 out of 10, Exceptional, (376)
The price is AU$701
includes taxes & fees
15 Jan - 16 Jan 2025
Alaya Tulum
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About the area

Map
Carr. Tulum a Boca Paila Km. 7.5, Tulum, QROO, 77760

What's nearby

  • Ven a la Luz Sculpture - 1 min walk
  • Tulum Beach - 1 min walk
  • Tulum National Park - 5 min drive
  • Tulum Mayan Ruins - 15 min drive
  • Playa Paraiso - 18 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 104 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rosa Negra Tulum - ‬4 min walk
  • ‪Checkpoint Ciao - ‬1 min walk
  • ‪Hartwood - ‬4 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬2 min walk
  • ‪Arca - ‬5 min walk

About this property

Ahau Tulum

Placing you just steps from Tulum Beach, Ahau Tulum offers a private beach where you can enjoy beach umbrellas, beach massages and beachside drinks. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. Ahau Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a health club and a snack bar/deli are other highlights at this eco-friendly hotel. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 12:30 AM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets stay for free (dogs only)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site parking includes off-street options

Transfers

  • Airport shuttle from 6:00 AM to 9:30 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Paddleboard on-site

What to do

  • On a private beach
  • Beach club (surcharge)
  • Yoga classes
  • Surfing/body boarding
  • Surfing lessons
  • Windsurfing
  • Paddleboard on-site
  • Access to nearby health club
  • Hiking/biking trails nearby
  • Windsurfing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Water sports equipment
  • Paddleboard on-site
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Bike parking
  • Spa services
  • Massage/treatment rooms
  • Locally owned and organised tours and activities

Accessibility

  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • LED light bulbs
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages and sports massages.

Dining

Ahau Restaurant – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Raw Love – Overlooking the garden, this restaurant specialises in vegetarian cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Ahau Beach Club – This beach restaurant only serves lunch. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 25 for adults and USD 12 for children
  • Airport shuttle service is offered for an extra charge of USD 10000 per person (return)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Ahau Tulum Hotel
Ahau Hotel
Ahau Tulum
Ahau
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Property
Ahau Property
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Hotel
Ahau Tulum Tulum
Ahau Tulum Hotel Tulum

Frequently asked questions

Is there a pool at Ahau Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Ahau Tulum?
Yes, dogs stay free. Food and water bowls are available.
Is an airport shuttle service offered by Ahau Tulum?
Yes, an airport shuttle is available from 6:00 AM to 9:30 PM on request. The charge is USD 10000 per person return.
What are the check-in and check-out times at Ahau Tulum?
Check-in start time: 3:00 PM; check-in end time: 12:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Ahau Tulum and nearby?
Have fun with on-site activities such as windsurfing, surfing and surfing. Additional recreation on-site includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a health club. Ahau Tulum also has spa services and a garden, as well as access to a nearby health club.
Are there restaurants at or near Ahau Tulum?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
Does Ahau Tulum have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Ahau Tulum like?
Ahau Tulum is in Zona Hotelera, a short 1-minute walk from Tulum Beach.

Ahau Tulum Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Heaven
The resort was amazing! From our room to the food. I would give it an 11 if it was possible. We will def be returning for another trip with friends next time. The beaches were beautiful and the water was next level!
steven, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned Taxis are expensive!
Lyndsey, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

One of the best resorts ive stayed in. I would definitely return again in the future
Jessica, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

All great, highly recommend
Juan Carlos, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay in Tulum if you want to be near Bagatelle and Ilios, Bombonniere, etc. Ahau is close enough to these places you can walk to, but far enough for you not to hear the loud music all night. Truly great!
Marcelle, 2-night family trip
Verified Expedia guest review

8/10 Very good

The some staff is rude
zaida, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything
Xavier Ivy, 1-night trip
Verified Expedia guest review

6/10 Good

It’s a nice property but we never got room key message till after 430pm. Hotel is nice. Bed is comfortable. I would have given it 5/5 but if you want to sleep forget it, loud boom boom music till 3am. Even with plugs in you can hear it. Nearly checked out at 2am as I was going crazy. Did report it. Butt same thing next night. It’s a good Instagram place but shocking if you want sleep.
David, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property and everything was wonderful.
Lesley, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dana, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Junior and Leddy were especially awesome and helped us with everything and anything we needed.
Matthew, 6-night trip
Verified Expedia guest review

8/10 Very good

Loved staying here would deff stay here again
Jocelyn, 5-night trip
Verified Expedia guest review

2/10 Poor

We were so disappointed about the service. Upon arrival the staff said do you want a welcome drink as he forgot to asked when we reached the office. There was no warmth at all! Air conditioning kept going off and had to keep msgning them to put it on! After cleaning our room there was no fresh towel given to us. On the 4th of july a hurricane was expected. We are pressured to check out at 11am then it came to 10 30 am when they check out was at 12! The staff was sitting in our patio and outside our door being so noisy and disrespectful. On the 3rd of july they said they will send a complimentary bottle of wine which never came for my Husband's birthday celebration. Worst is my card was charged without my consent as they were in a rush to leave! This is unacceptable! STAFF has to be trained to be more respectful and noisy! Food quality isn't Great! On the 3rd morning, staff was making so much noise on top of our villa cleaning up. Very disappointing!
Yousma Devi, 2-night romance trip
Verified Expedia guest review

4/10 Fair

TERRIBLE STAFF, incompetent and misleading staff.
William, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and middle of the everything
Fe, 4-night romance trip
Verified Expedia guest review

6/10 Good

The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.
Veronica, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

.
Analin, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful looking at beach
Patricia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful, great service!
ROMMY, 3-night trip
Verified Expedia guest review

8/10 Very good

Kassidy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the vibe, the ocean view from our room. The staff was lovely Highly recommend
Alejandra, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

6/10 Good

This property is beautiful, the views are breathtaking. We went for our honeymoon. We had our first night there though in a room where the AC stopped working. Along with it being too hot to fall asleep and the loud club music till 1:30am, This made for a terrible day to follow. The staff and manager were kind and accommodating when we had issues and did refund part of our stay and apologized. But our time was short there and we wished we had chose another place in Tulum. This is not a place for people who aren’t wanting to party all night or light sleepers.
Jennifer, 2-night romance trip
Verified Expedia guest review