At BESPOKE, member of Small Luxury Hotels, you'll be within a 10-minute drive of Xel-Há Park and Tulum Mayan Ruins. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Apartments offer nice touches such as rainfall showerheads, espresso makers and comfy beds with Egyptian cotton sheets.
Languages
English, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Property amenities
Beach
On the beach
Pool/Spa
Outdoor pool
Full-service spa
Spa open daily
Massages
Internet
Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
Free valet parking on site
Food and drink
Fridge (full size)
Microwave
Espresso maker
Toaster
Cookware/dishes/utensils
Blender
Dining
Free continental breakfast available daily 7:30 AM–10:00 AM
Bedrooms
Premium bedding
Down duvet
Hypo-allergenic bedding
Egyptian cotton sheets
Bed sheets provided
Pillow-top mattress
Day bed
Bathrooms
Shower
Rainfall shower head
Hairdryer
Towels provided
Entertainment
42-inch smart TV with digital service
Netflix
Streaming services
Outdoor areas
Outdoor furniture
Laundry
Laundry detergent
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
22 rooms
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
Fees & policies
Refundable deposits
Deposit: USD 250 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 30 per accommodation, per night
Policies
Noise-free guestrooms cannot be guaranteed.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
BESPOKE
BESPOKE, member of Small Luxury Hotels Tulum
BESPOKE, member of Small Luxury Hotels Aparthotel
BESPOKE, member of Small Luxury Hotels Aparthotel Tulum
Frequently asked questions
Does BESPOKE, member of Small Luxury Hotels offer free cancellation for a full refund?
Yes, BESPOKE, member of Small Luxury Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at BESPOKE, member of Small Luxury Hotels?
Yes, there's an outdoor pool.
Are pets allowed at BESPOKE, member of Small Luxury Hotels?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at BESPOKE, member of Small Luxury Hotels?
Yes, there's free valet parking.
What are the check-in and check-out times at BESPOKE, member of Small Luxury Hotels?
Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Check-out time is 11:00 AM.
What is there to do at BESPOKE, member of Small Luxury Hotels and nearby?
Have fun with nearby activities such as hiking, snorkelling and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool.
What's the area around BESPOKE, member of Small Luxury Hotels like?
BESPOKE, member of Small Luxury Hotels is a short 1-minute walk from Tulum National Park and 10 minutes' walk from Cenote Manatí.
BESPOKE, member of Small Luxury Hotels Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
23 June 2024
Donzelle
Donzelle, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 June 2024
Super great place !
Jenny
Jenny, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Apr 2024
Great new hotel, still setting things up but you can see it will be one of the best in the area
Jason
Jason, 13-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Apr 2024
Michael
Michael, 4-night trip
Verified Expedia guest review
8/10 Very good
3 Apr 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Mar 2024
The units are beautiful. It’s a family friendly complex, the pool is amazing. We had a few minor issues when we first arrived, and the staff went above and beyond to make sure we comfortable.
Sara
Sara, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Mar 2024
This is an amazing stay ! Everyone was super helpful and informative . The ocean view and the pool are breathtaking. We will definitely come back . The property is about 12 minutes away from the supermarket will recommend to rent a car in town. Thank you for an amazing vacation !