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Kapok Bacalar – Plant Based Hotel

Photo gallery for Kapok Bacalar – Plant Based Hotel

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Jungle Suite | Individually decorated, individually furnished, bed sheets

Overview of Kapok Bacalar – Plant Based Hotel

Kapok Bacalar – Plant Based Hotel

Pedro A. Santos hotel with restaurant

10.0/10 Exceptional

3 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Spa
  • Restaurant
Map
44 Oso Hormiguero, Carretera Chetumal-Cancun 4-5km, Bacalar, Pedro A. Santos, QROO, 77923
Main amenities
  • Daily housekeeping
  • Restaurants
  • Spa services
  • Garden
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Hiking/biking trails
For families
  • Children stay free
  • Garden
  • Daily housekeeping
  • Free self-parking
  • Free toiletries

Room options

About this area

What's nearby

  • In a national park
  • Lake Bacalar - 19 min drive
  • Laguna Bacalar Ecological Park - 37 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 72 min drive

Restaurants

  • El Pan de Santos - 13 min drive
  • Jugo de Piña - 11 min drive
Map

About this property

Kapok Bacalar – Plant Based Hotel

Enjoy your visit to Pedro A. Santos with a stay at Kapok Bacalar – Plant Based Hotel. Guests can indulge in massages, and Kapok Restaurant serves vegan cuisine.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 7:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 7:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (aged 12 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:30 AM–11:00 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails
  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Spa services

Accessibility

  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Ceiling fan
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Kapok Restaurant – This restaurant specialises in vegan cuisine.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Masks are required in public areas.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Kapok Bacalar
Kapok Bacalar – Plant Based
Kapok Bacalar – Plant Based Hotel Hotel
Kapok Bacalar – Plant Based Hotel Pedro A. Santos
Kapok Bacalar – Plant Based Hotel Hotel Pedro A. Santos

Frequently asked questions

Does Kapok Bacalar – Plant Based Hotel offer free cancellation for a full refund?
Yes, Kapok Bacalar – Plant Based Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kapok Bacalar – Plant Based Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Kapok Bacalar – Plant Based Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Kapok Bacalar – Plant Based Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Kapok Bacalar – Plant Based Hotel?
You can check in from 3:00 PM - 7:00 PM. Check-out time is noon.
What is there to do at Kapok Bacalar – Plant Based Hotel and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes ecotours. Enjoy amenities such as spa services and a garden.
Are there restaurants at or near Kapok Bacalar – Plant Based Hotel?
Yes, Kapok Restaurant offers vegan cuisine.

Reviews

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

9.3/10

Amenities

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Pros- This place has beautiful rooms and shared spaces on an entirely unique property. It is far away from the crowds in the middle of the jungle on Laguna Bacalar. There was excellent vegan food served up to 3 times per day. The staff were friendly and quick to help set up tours or other wellness activities. They made a special meal for my son who was not feeling well. There are multiple ocean kayaks available to take out on the lagoon. It was an absolutely unforgettable stay. Cons/things to note- It is hard to get into the water at this site. Like much of Laguna Bacalar, it isn't really safe for kids or people with any mobility issues to safely access the water from the shore. Also this place is a 40 minute drive from Bacalar. I don't think you could get here without a rental car. I would highly recommend staying here.
thomas, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This was much more remote than anticipated, but in a lovely way. Off the beaten path and far from the crowds and tourists is this gorgeous wonderland built into the jungle. If you want quiet, unique, and delicious plant based meals this place has it. Our only regrets are not firing up the tezmascal and spending more nights here.
Graham, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente lugar, en medio de la selva y con una vista impresionante a la laguna. La atención es de primera, Lucas y Lety siempre están al pendiente de cualquier necesidad y atienden de una manera excepcional. Lugar muy tranquilo, exquisito, para relajarse y encontrarse, lleno de naturaleza, misticismo y 3 lindos gatos.
Chuy, 2-night trip
Verified Expedia guest review