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Hilton Garden Inn Cancun Airport

Photo gallery for Hilton Garden Inn Cancun Airport

Exterior
Outdoor pool
Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Overview of Hilton Garden Inn Cancun Airport

Hilton Garden Inn Cancun Airport

3.5 star property
3.5-star hotel in Cancun with outdoor pool and restaurant

7.8/10 Good

157 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
  • Connecting rooms available
Map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
Main amenities
  • Housekeeping (on request)
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Pool bar
  • 24-hour business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Computer station
  • Laundry service
  • Luggage storage
For families
  • Connecting/adjoining rooms available
  • Television
  • Blackout curtains
  • Lift
  • Minibar
  • In-room climate control (air conditioning)

Room options

About this area

What's nearby

  • Delfines Beach - 14 min drive
  • Plaza Las Americas - 33 min drive
  • La Isla Shopping Mall - 24 min drive
  • Puerto Cancun Marina Town Center - 39 min drive
  • Ultramar Ferry Puerto Juárez - 42 min drive
  • Forum Beach - 31 min drive
  • Cancun Convention Center - 33 min drive
  • Turtle Beach - 42 min drive
  • Tortuga Beach - 36 min drive
  • Langosta Beach - 38 min drive
  • Cancun Mall - 53 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 2 min drive

Restaurants

  • Rio Nizuc - 11 min drive
  • Terra Nostra - 11 min drive
  • Indochine - 11 min drive
  • Ni - 12 min drive
  • Ramona - 12 min drive

About this property

Hilton Garden Inn Cancun Airport

A great choice for a stay in Cancun, Hilton Garden Inn Cancun Airport is only 0.6 mi (0.9 km) from the airport. You can splash around at the outdoor pool, visit the restaurant for a bite to eat or unwind with a drink at one of the 2 bars/lounges. Other features include a 24-hour health club and a poolside bar.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 186 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Wheelchair-accessible parking and van parking on site
  • Off-site parking within 984 ft (MXN 165 per day)

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–11:30 AM on weekdays and 7:00 AM–noon on weekends
  • 2 bars/lounges
  • Restaurant
  • Poolside bar

What to do

  • Shopping

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Television in common areas
  • 24-hour health club
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Close-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free long-distance and local calls
  • Desk chair

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

The Garden Grill – On-site restaurant.
The Pool Bar – On-site rooftop bar. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: MXN 26.89 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 330 for adults and MXN 165 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1500 per stay
  • Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay

Parking

  • Parking is available nearby and costs MXN 165 per day (984 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Frequently asked questions

Does Hilton Garden Inn Cancun Airport offer free cancellation for a full refund?
Yes, Hilton Garden Inn Cancun Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Cancun Airport?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Cancun Airport?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hilton Garden Inn Cancun Airport?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of MXN 1000 per accommodation, per stay, and there's also a deposit of MXN 1500 per stay. Service animals are exempt from fees.
What are the check-in and check-out times at Hilton Garden Inn Cancun Airport?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn Cancun Airport?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (16-min drive) and PlayCity Casino (19-min drive) are both nearby.
What is there to do at Hilton Garden Inn Cancun Airport and nearby?
Hilton Garden Inn Cancun Airport has 2 bars and an outdoor pool, as well as a 24-hour health club.
Are there restaurants at or near Hilton Garden Inn Cancun Airport?
Yes, there's an on-site restaurant, The Garden Grill. Nearby restaurants include Rio Nizuc (6.2 mi), Terra Nostra (6.4 mi) and Indochine (6.8 mi).

Overall score and ratings

7.8

Good

8.7/10

Cleanliness

8.0/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

1 night close to the airport
Stayed for 1 night since my flight arrived very late. It is an ok hotel. Aircon and fridge are a bit loud, but as mentioned it was totally ok for 1 night. Staff was welcoming and very friendly
1-night trip
Verified Hotels.com guest review

8/10 Very good

Soheila, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Joyce, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alfredo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alfredo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Night over Cancun Airport
Despite the hotel is conveniently located at walking distance from Cancun Airport terminals and the hotel itself is good, the service could have been better. Very slow check in, restaurant was terribly slow and not sufficient space for the size of the hotel, room service took like 90 mins, no apologies at any time… (definitely not the good service and friendly people I find in Mexico in general)
Daniel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

erica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Broke out in red rash all over my chest after sleeping shirtless.
Arthur, 1-night business trip
Verified Expedia guest review